Zanzibar, Nungwi, Tanzania
#62 of 66 hotels in Nungwi
Guests' ChoiceBased on 101 hotel reviews
7.4Cleanliness
8.1
Comfort
8.1
Location
8.3
Facilities
7.7
Staff
8.6
Value for money
7.8
Free WiFi
6.3
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End of dialog contentReviewed: 22 February 2024
Radebe
United Arab EmiratesBreakfast could have been better.
The staff were amazing and friendly. Room was tidy and close walk to the beach.
Stayed in February 2024
Reviewed: 3 January 2024
Ella
United StatesIn the end, they put two beds for us into a single room (honestly, the room seemed like it had been out of use until then -- no TV, no wastebaskets, and no mosquito net on one of the beds). They said that for our second night, we would be able to move into 2 rooms. They they sincerely apologized for everything (a little late, but we appreciated it!). Later, I woke up to pee in the middle of the night, and found that the toilet wouldn't flush, and the floor was covered in water :) It really felt like things couldn't get any worse. We told the staff about this the next morning, and they assured us we would move out of that room. After feeling like were being strung along all day (we couldn't get any straight answers about when we could move rooms and even if we could definitely get 2 rooms), in the evening we got 2 free upgrades to some really beautiful rooms that we thoroughly enjoyed staying in. So in the end, we feel like the staff did make things right, and were trying their best to handle a situation they probably hadn't encountered before. We definitely felt like the "problem guests" and were relieved to leave :) I wouldn't come back here, but still do really appreciate the upgrades for the second night.
I am conflicted about this place. Starting at check-in, things started out very poorly, but got much better the next day. My friend and I stayed here for 2 nights, made the booking through Booking.com for 2 separate rooms about a month or so prior. I received all the normal booking confirmations from Booking.com. When we arrived there for the first night of our booking, the staff looked very confused and kept asking us to sit and wait. They asked multiple times if having two rooms was totally necessary, to which we replied yes (because that's what we had booked). They finally told us that there had been an "oversight" with our booking, and that only one room was available (based on their confusion and the length of time we had to wait, my suspicion is that they hadn't seen our booking at all, and just happened to have one room available to put us in). We were understandably disappointed and frustrated because we had traveled a long way, were exhausted, and just wanted to check-in to the rooms we had been so excited to stay in. There were initially no apologies from the staff, and they seemed more annoyed with us than anything. They then tried to blame the "mix-up" on me because I had not pre-paid through Booking.com (our reservation clearly stated that we would pay at the property). Long story short, check-in took over an hour, and we just felt kind of defeated and disappointed.
Stayed in December 2023
Reviewed: 1 January 2024
Shama
United Arab EmiratesRooms needed a thorough clean.
The staff were really friendly. It's evident that this is a fairly new establishment and they are really trying to find their feet, the staff were friendly on the whole and wanted to help.
Stayed in December 2023
Reviewed: 20 October 2023
Nkuna
South AfricaThe wifi was a bit problematic. The shower would clog up a lot, which we had reported
Stayed in October 2023
Reviewed: 11 February 2023
Andreea
RomaniaSome small inconveniences. The breakfast could be richer and more diversed. Additionally, even though you could serve the breakfast between 7:30 and 10:00, arriving after 09:00 would leave you with a very poor choice of breakfast. The mirror in the bathroom was broken in half, the bathroom door would make a terrible noise when closing which would wake up everyone in the room and the AC remote had troubles communicating with the main receiver so sometimes it was a pain to adjust it. These are not necessarily complains rather than suggestions that I didn't get to communicate to the staff during the stay and I think would make the next tourists' experience more pleasant. :) Some other inconveniences that I addressed were immediately taken care of.
The thing I liked the most was the willingness of the staff to accommodate our needs. We were a family of three and booked a room for 8 nights. I asked for an early check-in but messed up the arrival hour, so instead of arriving at 10:00 am as I initially asked, we arrived at 7:30. We were exhausted after a long flight and a sleepless night and Fabi was kind enough to let us early in the room to catch some sleep. This meant a lot for us. Besides that, the room and the resort were very clean, the staff was helpful, we saw no mosquitos during our stay and the night was mostly quiet. Overall, we did have a lovely stay.
Stayed in February 2023
Reviewed: 10 February 2023
Ekaterina
United KingdomFabi was amazing! He inherited some mix up with the room from the previous manager and arranged a different hotel for the first night while they resolve.
Stayed in February 2023
Reviewed: 7 February 2023
Lucas
United KingdomNo complains
big and spacious… it wasn’t busy which meant we felt at home while still getting familiar with the other guests. Two pools and very spacious rooms. The staff are friendly and overall we had a great experience. Quick walk to the beach too, which was great
Stayed in January 2023
Reviewed: 16 January 2023
Dejan
SerbiaOnly one chair at the balcony. No small towels. Sometimes electricity goes on and off which is quite anoying. Early in the morning and late at night, stuff and other guests were slamming the door loudly.
5 minutes from the beach and restaurants. Hotel was nice, big portions for the food. We could use beach towels. Pool was nice and clean, well maintained.
Stayed in January 2023
Reviewed: 22 December 2022
Sikabalu
ZambiaThe picture makes you think the hotel is facing the beach but it isn't, its a pretty good walk to the beach and that ruined my expectations. The wifi is terrible at night. It's also surprising that there's no ice available for drinks.
Good customer service, clean rooms and good breakfast.
Stayed in December 2022
Reviewed: 9 October 2022
Thobile
South AfricaI wish they had a big full mirror for dressing up and an iron in the rooms. They did however offer to iron for us.
The property was super clean and the stuff was very friendly . They had the best breakfast and best food compared to other restaurants in the area . The property was like 5 minutes walk to the beach (which was amazing ).
Stayed in October 2022
Reviewed: 2 September 2022
Rafal
CanadaI didn’t like the quality of cleaning
I like about the property the location and the hospitality
Stayed in August 2022
Reviewed: 1 August 2022
Taciane
United Arab Emiratesac was not working properly; hot water finished in 5 min and the rest of the shower with cold water
space, food, location, comfortable
Stayed in July 2022
Reviewed: 28 July 2022
Belal
United Arab EmiratesThe only weakness is the internet. I hope next time to be fixed as they promised.
Wonderful place, ideal for families, helpful staff. Very close to beach. Ideal for realxtion. My kids liked it so so much.
Stayed in July 2022
Reviewed: 16 February 2022
Jean
CanadaThe wifi could be better
The beach is awesome
Stayed in February 2022
Reviewed: 1 January 2022
Teona
BelgiumNothing to say good 3 star hotel 😊
Very kind,helpful staff and extremely friendly manager makes you feel at home and cares about each guest . Everybody tries to please you. Very clean and nice rooms good swimming pool.quite close to the beach
Stayed in December 2021
Reviewed: 6 December 2021
Mathias
DenmarkThe internet did not work properly, which was a big issue for us.
Very nice hotel! Very clean hotel, with a nice staff
Stayed in November 2021
Reviewed: 15 November 2021
Bibi
TanzaniaNice design well equipped big bed, big room and balcony nice pools and gardens and the place is quiet and peacefull
Stayed in November 2021
Reviewed: 13 October 2021
Nancy
TanzaniaIt was not right by the beach.
The staff were friendly and had our extra needs taken care of in time.
Stayed in October 2021
Reviewed: 23 September 2021
Adji-marième
FranceVery good location Good staff Good wifi The 2 swimming pool The bedroom Etc.
Stayed in September 2021
Reviewed: 30 August 2021
Mouloby
TunisiaThe WIFI was low sometimes in the bedroom.
From day one, Calvin and his team welcomed my daughter and I warmly by being responsive to our daily needs. They even exceed our expectations by making sure our trip and activities were made in the safest ways possible. I can’t thank them enough for having made our stay in Nungwi a pleasant one on many levels. Special thanks to Rosetta for the braids and the presents and Calvin for his attentions.
Stayed in August 2021
Reviewed: 27 August 2021
Farzana
TanzaniaWe wud prefer temperature control swimming pool….and they can improve on room service as they dont have room telephone
Stayed in August 2021
Reviewed: 10 August 2021
Kuschke
South AfricaOn our arrival we had some issues with the bedding, we found some strands of hair and stains on our pillowcases as well as on the sheets and there was no duvet given only a sheet to sleep under. As it was late we asked for new pillowcases which was given to us. The sheets were replaced the following day but no duvet was once again received and this request was only met on the last night of our stay at the resort. The staff members were very apologetic and welcoming however the manager would not identify himself, he assisted us with our wifi upon arrival and gave us some complimentary coffee, it’s a shame that he wouldn’t admit that he was the manager even though we asked him directly.
The location was great, walking distance from the beach. Friendly staff.
Stayed in August 2021
Reviewed: 3 March 2024
Mari
NorwayWe loved our welcome at this hotel! The staff and owner are very kind and helpful with what ever you need help with. They are available at all time. We are very satisfied with the way the staff takes cares of the environment, it’s very clean and new. The location is exceptional and unique. The breakfast is also amazing!! They make the best baking. I will definitely recommend this place and come back next time!
Stayed in February 2024
Reviewed: 16 February 2024
Malvina
United KingdomThe cats wandering around
Staff were extremely friendly and obliging
Stayed in February 2024
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