Pylypa Orlyka 44a, Poltava, 36020, Ukraine
#123 of 150 hotels in Poltava
Guests' ChoiceBased on 92 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.7
Value for money
8.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 November 2023
Mikko
FinlandAt booking.com website it said that breakfast is included in the price - I choose the more expensive booking alternative precisely because of that. However, in the morning the restaurant said that they didn't have a breakfast booked for me. Hotel reception desk was sure that breakfast wasn't included in the price I had paid. Price itself was very small, and breakfast was good, so paying double I don't mind at all, but I don't like extra hassle.
Stayed in October 2023
Reviewed: 30 July 2023
Andrii
UkraineGreat location. And a room for three is great for family.
Stayed in July 2023
Reviewed: 22 January 2023
Karsten
GermanyGood location, own entrance to street not great for everybody. According to luggage motel-style and very convenient. Really nice bathroom.
Stayed in January 2023
Reviewed: 17 June 2022
Andrii
UkraineWished more for breakfast. It's good quality and all. But just needed more)
Nice room. Great location and not bad balcony view. Breakfast could be stronger... But main Street of a stroll just a few minutes away.. The staff is friendly and bar at the ground floor very peaceful.
Stayed in June 2022
Reviewed: 4 May 2022
Joanna
PolandThe only thing I didn't like (it is euphemism) was war i.e. illegal and unprovoked ruZZian invasion of Ukraine. Slava Ukraini!
Clean room, good bed, great location and very friendly staff. Tasty food in the hotel restaurant.
Stayed in May 2022
Reviewed: 16 September 2021
Eugene
United StatesSmell in the bathroom.
Stayed in September 2021
Reviewed: 23 August 2021
Andrey
UkraineSmall details are not finished.
Location, atmosphere
Stayed in August 2021
Reviewed: 5 March 2024
Haithem
Ukraineeverything
nothing
Stayed in March 2024
Reviewed: 29 January 2024
Marc
United Statesnoisy as hell
our room was next to the disco room very very noisy they would not move us
Stayed in January 2024
Reviewed: 24 June 2023
Andrii
UkraineGreat place to stay. Perfect location.
Stayed in June 2023
Reviewed: 5 May 2023
Michael
United StatesStaff excellent. Location great.
Stayed in May 2023
Reviewed: 13 December 2022
Emil2020
UkraineThey have generators, you will not notice any blackouts there :) Nice personnel, clean rooms with a bearable desk to work on. It was warm almost always, and it was a great location.
Stayed in December 2022
Reviewed: 11 October 2022
Marc
Israelbed, design of Hotel, architecture. Due to the Russian War against Ukraine a lot of organisations there.
Atmosphere has no Atmosphere. Very bad beds.
Stayed in July 2022
Reviewed: 17 September 2022
Ingrid
Philippinesbed is not comfortable, water in the shower room is slimy. Breakfast has only 4 options and you have to inform them night before otherwise they will not serve.
location and food quality
Stayed in September 2022
Reviewed: 16 September 2022
Ewa
FranceNo bedside lamp in the rooms. Services not amazing, had to go pick laundry directly from the laundry room and look for my clothes. Did not receive breakfast on the second day because we had to re-confirm our breakfast choice everyday, except this was not shared with us, so we ended up with no breakfast, and when we got coffee, we were charged for it...
Good location, some nice staff, very good food.
Stayed in September 2022
Reviewed: 15 June 2022
Виталий
Ukrainesetup in rooms. TV set does not work. there is no panorama windows as promised. there were no robs. ac is super loud and hard to live with (only super cold or super hot regime)
location and outer setup
Stayed in June 2022
Reviewed: 6 February 2022
Maryna
UkraineSoundproofing is awful, at night we’ve heard neighbors and people in the corridor as they were in our room.
Great location, close to the city center. Very comfortable bed, nice balcony
Stayed in February 2022
Reviewed: 28 June 2021
Anna
KazakhstanWe were informed at the hotel that the restaurant was open till midnight and we can make order till 11pm. We came back to the hotel after a walk and got upstairs to the restaurant for dinner, but a waiter didn’t take our order as the kitchen hadn’t worked already. A receptionist during our checkout was sleepy and absent-minded. Didn’t check our room and was ready just to check us out; we told her what we took from minibar so she could make calculation… wasn’t busy when we were leaving the hotel, but didn’t even say “bye”…
Nice room with a balcony, good and stylish restaurant downstairs and on a terrace upstairs. Good food.
Stayed in June 2021
Reviewed: 12 June 2021
Yayaa
UkraineThe insects
There were insects biting me in room 104
Stayed in May 2021
Reviewed: 2 May 2024
Oleg
UkraineThere are no comments available for this review
Stayed in May 2024
Reviewed: 28 April 2024
Maxym
UkraineThere are no comments available for this review
Stayed in April 2024
Reviewed: 8 April 2024
Sulaiman
UkraineThere are no comments available for this review
Stayed in April 2024
Reviewed: 17 February 2024
Oleg
UkraineThere are no comments available for this review
Stayed in February 2024
Reviewed: 13 November 2023
Bohdana
PolandThere are no comments available for this review
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content