The red sofa

Location

Stayed in April 2024

War... But it isn't up for fantastic people to stop it, sadly.

I did like everything! The girl who checked me in was accommodating! I came to Kyiv a little earlier than expected, but she was highly professional and allowed me to check in earlier. Top-class service from an extremely beautiful woman! Rooms are very clean and big. First visit to Kyiv, definitely not last, enjoyed every single minute and hotel Natsionalny was a big part of it!

Stayed in April 2024

The room was spacious and clean, so was the entire hotel. The staff at the reception and the restaurant were very useful and friendly.

Stayed in March 2024

employees are very friendly,very clean and great breakfast

Stayed in December 2023

Well..seeing that it is operating in a war environment I have no criticism of it. Loved the place. I love Kiev. It will be one of the world's great tourist places once the war ends..Kiev is amazing.

Breakfast was exquisite. A luxury hotel by all measures.

Stayed in October 2023

Their gym is great plenary of treadmills and machines just wish they had a squat rack haha 😂

This property was the best they speak English which I needed since I’m still learning Ukrainian, the inn, hotel, Bartenders and Bar are always there to talk to you pointed in the right direction or let you know exactly where you need to go especially if you’re looking for something to do either in the nightlife or during the day. The housing staff and kitchen staff do an outstanding job (definitely try the steak, Borscht or chicken of Kyiv so good) I never had to ask ones for anything to get fixed in my room or being satisfied with the condition it wasn’t. The front desk and security are some of the most friendly people that you’ll find. Plus they’re always on top of anything that you need and what’s going on outside so you can sleep safely the area is very welcoming and walking distances to cafes, market, banking and a park! It won’t take you long to get to the center either, but you’re far enough away so you won’t have to deal with traffic or noise.

Stayed in August 2023

Clean Polite and caring Great and safety location Great view

Stayed in August 2023

Excellent location , great and delicious food in a restaurant, outstanding stuff accomodating any of your needs. well protected to stay

Stayed in May 2023

I could tell that people were smoking in the emergency stair wells because I was right near one. The bed was a king size, but was actually two smaller beds together with a small gap in between them (common across all of Europe, but still worth noting as my other 2 accommodations in Kyiv were not this way).

The location was right up the road from the theater, the War Museum, and the National Art Museum. the road behind the hotel had destroyed Russian (Orc) tanks and vehicles on display. Also very close to the parks along the Dnipro River. The bed was large, the room was clean, the view was okay, and the room service for dinner was excellent!

Stayed in July 2022

Value for money was excellent. Large and spacious room. The staff were incredibly friendly and helpful.

Stayed in June 2022

The hotel restaurant closes at 8 pm, no room service is available till breakfast.

Very good location, everything within walking distance from the main attractions. A spacious room, nice staff, tasty breakfast.

Stayed in December 2021

Beautiful building fantastic staff immaculately clean great location

Stayed in February 2022

Location is pleasant not much going on...

Great Staff, very helpful!

Stayed in November 2021

not very lively.

The location is very nice and convenient though not very lively.

Stayed in November 2021

Location is perfect

Stayed in October 2021

Nothing

Everything

Stayed in October 2021

I have liked the breakfast and the location and view of the room

Stayed in October 2021

Compared to the size of the room, the bathroom was undersized and showed some signs of wear and tear. Water pressure in the shower was good but not very strong and could have been warmer (although more than sufficient for a pleasant shower).

Despite being a standard room, it was spacious and comfortable, with much space for storage. Very clean, including the carpet. Excellent sound and weather insulation, great windows. Bathroom was also clean and well appointed. Breakfast buffet catered to many individual preferences and espresso was more than acceptable.

Stayed in October 2021

Standard room is not just smaller but is also in a worse state than the junior suite I have stayed before.

Location is perfect.

Stayed in September 2021

Location is not so good.

Good breakfast, excellent rooms!

Stayed in September 2021

Free upgrade to junior suite with a very nice view! A bit old fashioned, but nice.

Stayed in August 2021

breakfast

beautiful place

Stayed in July 2021

My room was near with left so bit noisy, left Machacin up and down was terrible with in near rooms.

Location

Stayed in August 2021

This list will be significantly shorter. I was surprised that the main doors to the building are locked at night. If like me you plan to come back after 3 am, look for the doorbell to the left of the door. Someone will unlock the door and let you in. I did not love the pillows in the room. I believe they were stuffed with down. They collapse and become unsupportive after a few minutes of use. Neither of these 2 minor inconveniences would prevent me from staying here again.

So many things! The location was amazing. This hotel is between 2 major subway stops, each is about 1km away. Arsenalna station is famous for being the deepest in the world and is worth the 1km walk just for that reason alone. THe hotel is close to the city center without being in on a busy or noisy street. The breakfast!!! This breakfast was incredible! Each morning there was a broad spread of foods including hot and cold cereal, various meats, vegetables, a salad bar, eggs, toast, juices, coffee and tea, along with sweats such as pancakes, crepes, or similar Ukrainian dishes. The waitstaff was also incredible and helped me use the coffee machine to get exactly what I wanted. Thank you!! My room had an incredible view! I could see the Verkhovna Rada building - where parliament meets. What an incredible landmark to wake up to each morning! The room was great! It had unexpected amenities such as a terry cloth robe, slippers, towel warmer, refrigerator, electric teapot, and smart TV. There was also a supply of both sparkling and still water replenished each day. The air conditioning in the room worked fantastically and was adjustable to personal preference. The furniture looked classy and was very comfortable. The wifi was free and worked well. I was able to log into my classes remotely and my professors had no idea I was on vacation. There is a small lounge area and bar downstairs with comfortable seating and a small drink selection. All the staff I interacted with were incredibly helpful and understanding of my language barrier. I did my best to communicate in Ukrainian and they did an amazing job helping me. They got me an iron, extra towels, fresh drinking water, and called cabs when I needed them.

Stayed in August 2021