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Reviews of Royal Grand Hotel 3 stars

Bohdana Khmelnitskogo Street 31/27, Kyiv, 01030, Ukraine

#251 of 308 hotels in Kyiv

Guests' Choice

Review score

Based on 201 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    9.2

  • Facilities

    7.3

  • Staff

    8.1

  • Value for money

    7.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 12 April 2024

    7.0
    Good
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No bomb shelter and no breakfast available

    Excellent location

    Stayed in April 2024

  • Reviewed: 14 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was pretty cold even though hit pump was working on maximum 🥶

    Good location and clean!

    Stayed in January 2024

  • Reviewed: 23 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Room didn’t come with a TV, although it said it did on Booking. Mattress had several springs poking through which made for a rather uncomfortable sleep.

    Location was great, very close to a lot of landmarks and nice restaurants. Staff was also very pleasant.

    Stayed in October 2023

  • Reviewed: 30 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room (especially the carpet) was very dirty. The carpet was full of stains.

    Very friendly staff

    Stayed in July 2023

  • Reviewed: 10 July 2023

    7.0
    Need a renovation, no breakfasts, good location and bed
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Conditionaire not working, light in the room( entrance are) not working, booked room with a balcony-no balcony, strange TV programs-only politics

    Comfortable small room, location, nice bed

    Stayed in July 2023

  • Reviewed: 8 July 2023

    6.0
    Nice place to stay, comfortable bed
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I booked a room with a balcony, but in my room was no balcony and reception said sorry); conditioner was not working

    Comfortable room, location, friendly staff, good bed

    Stayed in July 2023

  • Reviewed: 16 January 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    La réception est très petite au niveau de surface. Le reste c est parfait

    Staff very friendly Very nice location The room was very clean

    Stayed in December 2021

  • Reviewed: 17 December 2021

    7.0
    A Tay away from home
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Wish they can give guests breakfast

    There was no breakfast in the hotel

    Stayed in December 2021

  • Reviewed: 13 December 2021

    6.0
    Appropriately priced for what you get and it is in a good location.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    The bath didn't have a shower holder, which made showering a bit awkward and a complimentary bottle of water would have been nice. Doesn't look great from the outside, things get a little better as you come into reception and the rooms are fine.

    It was ok. I think next time I will pay a little extra and stay somewhere a little better, but for the price it was fine.

    Stayed in December 2021

  • Reviewed: 29 November 2021

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the interior and plumbing are good, but everything needs renovation, since it is far from new ...

    location and staff.

    Stayed in November 2021

  • Reviewed: 16 November 2021

    8.0
    location was very close to Ballet and opera theatre, with easy access to many interesting sites
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    everything

    Stayed in November 2021

  • Reviewed: 15 November 2021

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Well : no restaurant, no room to let few hours laggages, not even some mineral water to buy!

    fonctionnally hotel, good position...nice staff, kind and speaking good English.

    Stayed in November 2021

  • Reviewed: 13 November 2021

    6.0
    Hotel which remembers Stalin era.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Room itself, the quality of everything in it, small room, no amenities in the room.

    Friendly staff, location

    Stayed in October 2021

  • Reviewed: 13 November 2021

    7.0
    the change in price when i arrived was a suprise.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 11 nights

    not having a fridge in the room, and changing price of the room.

    location is great .

    Stayed in November 2021

  • Reviewed: 9 November 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 6 nights

    Credit card machine does not work and feels like there is no heater in the room.

    Price and location is great; however, it would get cool at night.

    Stayed in November 2021

  • Reviewed: 26 October 2021

    6.0
    An ok place to stay in a great location if you are flexible and have fair expectations.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    The pillows were extremely small and flat (they did provide us with two more pillows upon request). We were there three days but the cleaning staff did not clean the room or supply TP the second day. We had to request towels and toilet paper.

    The staff was lovely and the hotel is in a great location. It was warm and the bed was very comfortable.

    Stayed in October 2021

  • Reviewed: 16 October 2021

    8.0
    Value for money, room size and location all very good.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    Main facade of the hotel is a "building site" but the small reception area is fit for purpose and staff are efficient. Language barrier was a slight problem but I got by!!

    Location and size of room. Booked a suite and great value for money.

    Stayed in October 2021

  • Reviewed: 15 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    When I arrived on Saturday there were some music in restaurant downstair that I could definitely hear at night. Wasn't too disturbing, but definitely not a quite room on the second floor. Next night everything was fine.

    It was quite a pleasant stay, staff was very pleasant, room was clean, warm

    Stayed in October 2021

  • Reviewed: 9 October 2021

    8.0
    Nice value in a great downtown location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    As in many European hotels our “queen” bed was two smaller beds side by side and if you roll to the centre you get wedged in a crevice. They also didn’t have any blankets large enough to cover the whole bed side to side (maybe a double size blanket for a queen width of bed) so my partner and I each had to get our own blanket in case we moved at all during the night.

    Amazing location, room was beautiful, building has a (really cute!) elevator. Good heating in the room, nice shower, clean. FYI the outside is very deceiving and has a big tarp over the front so it looks like it’s abandoned but the actual door is just to the right.

    Stayed in September 2021

  • Reviewed: 18 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 5 nights

    location was very good .

    Stayed in September 2021

  • Reviewed: 7 September 2021

    7.0
    Nice location and good place, but needs maintenance and new design
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    The interior is rather old and needs to be replaced in many places. It looks like an old aristocrat, who lost all his money trying to replace original furniture with cheap copies. Doesn't make much sense. For this money, a simple IKEA would be more than enough.

    The location is very nice. Easy to get to most destinations. Quite clean suits and very calm (I expected more noise from the street).

    Stayed in September 2021

  • Reviewed: 25 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    They don't clean the sheets for days. They only put shampoo and shower gel in small quantities and do not replace them too. Only one rolled toilet paper for the whole saty of four nights and no tissues. No water in the room, no mini bar, nothing.

    I had to lobby to get a room with a balcony and that was nice. One of the staff receptionist is considerate, and very helpful.

    Stayed in August 2021

  • Reviewed: 24 August 2021

    7.0
    A cheap and beautiful hotel for a short stay
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    -curtains, windows and balcony where dirty -staff weren’t really friendly but rather bored and not wearing masks -there is not a public toilet around the reception area so you have to wait for your check in or go to the McDonald’s toilet ☠️ -we run out of toilet paper so we asked twice and they didn’t give us any

    -the water pressure in the shower was reallyyyy good -the hairdryer, shampoos and flip flops that were included in the room -the hotel is really “instagrammable” with aristocratic-looking floors and rooms -we could leave our luggage after check out for a couple of hours before leaving the city

    Stayed in August 2021

  • Reviewed: 20 August 2021

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff is very helpful, although the room was smaller than we anticipated, but it was clean and tidy

    The staff helped us out by providing a first aid kit and printing boarding passes, which was very appreciated

    Stayed in August 2021

Showing 1 – 25

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