Voskresenska street 1, Sumy, 40000, Ukraine
#48 of 154 hotels in Sumy
Guests' ChoiceBased on 46 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.1
Value for money
8.2
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 18 March 2024
Sasha
United StatesEverything was great
Wonderful place with very kind and thoughtful staff. Would be delighter to return!
Stayed in February 2024
Reviewed: 15 December 2023
1500nights
SwedenBreakfast could be better with more vegetables and choices.
warm, large quiet room with superb bed to sleep in. Really good reception and staff that speaks fluent English. Also, good secure parking behind the hotel. No noice from next rooms and very quiet outside.
Stayed in December 2023
Reviewed: 16 October 2023
1500nights
SwedenThe Georgian music at breakfast at very high volume. Needed to ask the to turn it of twice. Breakfast could be better with more choices.
Very comfortable room with a great bed to sleep in and a spacious bathroom. Quiet room and very clean. Easy to park and very safe to stay.
Stayed in October 2023
Reviewed: 20 August 2023
Giovanni
ItalyNo space for toiletries in the bathroom
Reception staff very kind and helpful
Stayed in August 2023
Reviewed: 5 July 2023
Ketevan
Czech RepublicRooms with windows to the street are a little bit noisy due to traffic outside.
The location, personal, and rooms were clean.
Stayed in July 2023
Reviewed: 7 May 2023
Dylan
RomaniaThe restaurant is attached to the hotel, but I think is independent, not sure. We arrived late after a long drive but within time to order, was told you can order before 9pm and eat until 10pm. We tried to order at 8:40pm and were given a menu but told nothing left on it except soup. Lady serving couldn't care less, very poor attitude and people like her let down the hotel and what was a good stay. I think they had simply started cleaning up and didn't want to cook anything else and said only soup. So just check beforehand if they are still taking orders if you are arriving late, otherwise eat somewhere else or buy something from nearby supermarket which we did in the end. Aside from this experience, rest was great at the Hotel.
First time at this hotel in Sumy and was pleasantly surprised. Hotel is in a great location, easy to access off the road and there is parking just out front or in a secure compound at the rear with door straight into the lobby. Nicely furbished, clean, elevator to upper floors and rooms were more of a contemporary hotel style, modern and comfortable. Nice bed and had a great sleep. No issues with electricity or water, all ran well. Breakfast was buffet style and was simple but had all you need, eggs, bacon, toast, juices and coffee! Exceeded my expectations and the measure of a good stay is would I stay again, and answer is yes. I think for the price also, you would grade it as value for money.
Stayed in May 2023
Reviewed: 29 March 2023
Lance
United StatesCan’t think of anything.
Super spacious room, clean, comfortable, and warm. The staff was very kind. A very clean hotel. I don’t have any complaints or criticisms. The staff during check in helped me allot. I intend to stay again.
Stayed in March 2023
Reviewed: 2 January 2023
Tony
United StatesA little refridgerator in the room would be a nice plus.
Clean, quiet, comfortable. Excellent staff!
Stayed in January 2023
Reviewed: 5 July 2022
Peter
United KingdomGreat location, very helpful staff
Stayed in July 2022
Reviewed: 26 July 2021
Mark
United StatesGreat value great location Good service
Great value great location good service
Stayed in July 2021
Reviewed: 18 July 2021
Ioannis
BulgariaVery good location, safe private parking, very big room, nice furniture, bathroom, the staff, everything perfect
Stayed in July 2021
Reviewed: 14 July 2021
Emad
JordanVery good staff realy l need urgent to go hospital and l leave the room , forget the safe box open with more than 3000 dollars after two days l came back and find everything as its all the staff was very lovely
Stayed in May 2021
Reviewed: 13 June 2021
Valentina
NetherlandsBreakfast choice wasnt that big.
The room is very large with big windows
Stayed in June 2021
Reviewed: 25 April 2024
Ivan
UkraineLocation is somewhat out of the way. As a part of the Reikartz chain the hotel has some odd savings on furnishings and amenities, such as a dispenser for small paper towels instead of toilet paper rolls in the bathroom, large generic bottles of shampoo instead of small individual bottles.
Clean hotel and room, efficient staff.
Stayed in March 2024
Reviewed: 6 February 2024
Oleh
UkraineBreakfast could be better, after 9am there is very little choice of food
excellent location, clean room
Stayed in February 2024
Reviewed: 7 June 2021
Oleksandr
PolandInternet - it's necessary to make a lot of tricks to connect; entering to Internet should be simplified. Breakfast is "sovok"-style. Dark room like a cave, no any fruits/vegetables, lady without any badge that goes between table and asks what room are you from...
location is the best in a city
Stayed in June 2021
Reviewed: 5 April 2024
Marion
SwitzerlandThere are no comments available for this review
Stayed in April 2024
Reviewed: 4 April 2024
Peter
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 2 April 2024
Stephane
FranceThere are no comments available for this review
Stayed in February 2024
Reviewed: 1 March 2024
Pavlo
UkraineThere are no comments available for this review
Stayed in February 2024
Reviewed: 1 March 2024
Pavlo
UkraineThere are no comments available for this review
Stayed in February 2024
Reviewed: 6 November 2023
Yuriy
UkraineThere are no comments available for this review
Stayed in November 2023
Reviewed: 6 November 2023
Yuriy
UkraineThere are no comments available for this review
Stayed in September 2023
Reviewed: 2 October 2023
Zaabi
South SudanThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
Prague, Czech Republic
Seville, Spain
Kraków, Poland
Beaune, France
Trento, Italy
Eforie Nord, Romania
Sant Martí d’Empúries, Spain
Yangon, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content