Based on 60 hotel reviews
7.3Cleanliness
8.0
Comfort
8.1
Location
7.3
Facilities
7.5
Staff
8.5
Value for money
8.3
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Showing 1 – 25
Reviewed: 2 May 2024
Kasanzu
KenyaLocation is far from what was actually stated in the booking site. It's 15km from town yet they quoted 3.9km
The ambience, serenity quietness fresh air.
Stayed in April 2024
Reviewed: 24 September 2023
Marijn
NetherlandsIt is quite a drive from Jinja and we couldn’t find the place without asking locals. There wasn’t much available for drinks or food.
The cottage was really nice, super comfortable bed and the view was stunning, and breakfast was really good.
Stayed in September 2023
Reviewed: 25 August 2023
Lee
KenyaThe place is a bit difficult to find and access. There were also constant power outages. No WiFi.
Very friendly and amazing staff. Very good facility and food.
Stayed in August 2023
Reviewed: 21 February 2023
Kevwe
United KingdomThe person who owns or manages the place needs a lesson in customer service. She was not present for my stay but most communication was with her as per her request. But she does not reply or responds to calls. Once I was stuck outside the property for 20 mins with no one to let me in. no response or apology. Taxi driver had to jump the gates to get the staff to open up. I seriously advice for the owner/staff to offer a pick up service from Jinja Town. Needs better management.
This place is exceptionally beautiful. The views of the Nile are breathtakingly stunning. The privacy and authenticity is unmatchable and Lawrence who works there is the best. The breakfast was nice and served on a viewing platform overlooking the Nile River and lots of greenery. Truly magical experience. Very remote and private. Loved the chickens, ducks and Turkey just roaming about.
Stayed in February 2023
Reviewed: 25 August 2022
Lynette
United KingdomThe road leading to the place is terrible and the location is not sign posted, its easy to get lost.
The food and the view
Stayed in July 2022
Reviewed: 6 August 2022
Louise
UgandaThe insects in the grass thatched house
The river sounds and the view was amazing
Stayed in July 2022
Reviewed: 17 June 2022
Myra
KenyaThe loo couldn't flash, water was only partly available, things like a dustbin, etc were not initially provided.
I loved the view of the lake and how friendly the staff were.
Stayed in June 2022
Reviewed: 13 January 2022
Kim
UgandaThe waters & food bloody nice
Beautiful morning scenery. Cump 🔥 on point. The country river side experience
Stayed in December 2021
Reviewed: 8 January 2022
Offline
UgandaNo sealing in the rooms.
the cool breeze of the lake.
Stayed in January 2022
Reviewed: 16 December 2021
Alex
UgandaI loved everything
it’s spacious with lots of activities to participate in and the cool breeze is breath taking
Stayed in December 2021
Reviewed: 4 December 2021
Moe
UzbekistanNothing I dislike about the resort
It’s a perfect place to chill and relax by the nature. The resort gives a phenomenon view over the River Nile. There are many activities that one can enjoy eg; boat riding, tubing, swimming or reading book
Stayed in December 2021
Reviewed: 19 September 2021
Rasheed
UgandaNo hot water, lack of menu at bar and restaurant.
The view, friendly staff.
Stayed in September 2021
Reviewed: 23 April 2024
Ylisey
IsraelLocation in booking different from real Location.
The staff very good
Stayed in April 2024
Reviewed: 11 September 2023
Joshua
UgandaThe food is a little pricey and also the absence of a menu makes the food choices limited!! Sometimes power would go off in the rooms yet other rooms were connected!
The location is superb Quietly nestled on the shores of the Nile, the breakfast although a little pricey, was tasty and was in reasonable amounts! Customer Care and Guest experience is commendable!
Stayed in September 2023
Reviewed: 11 September 2023
Travellinandi
United KingdomDid not honor my reservation or what paid for .Got a second rate room with missmatched shower sandals and left over soap on the shower floor. Was threatened by other annoying,drunk guests but onsite mgmt would do nothing.Finally security was called.Guests continued drinking at 0900 in the morning No signage, no lights, electricity never worked in room to even charge a cell phone. Having a noisy music party of 50 people and then also renting rooms to guests who want to relax and have privacy is a conflict of interest.. Basically you took my money and did nothing in return..
I was glad when I left...Was really a chaotic property full of lies.
Stayed in September 2023
Reviewed: 7 September 2023
I'geme
RwandaThe staff are all right, however, the facilities are terrible! No power in the sockets and the water heater in the shower does not work. We stayed a few hours without light and almost had our dinner in the dark. The property is so remote, we had problems moving to the city. The cab hire they got us was not reliable, he arrived 2 hours later than agreed and we missed several appointments this was in addition to extorting us since he knew we had no other option. We stayed one night despite paying for 3 nights. Management was not even concerned, they didn't reach out to find out why we chose not to return.
Stayed in September 2023
Reviewed: 27 July 2023
Linda
United KingdomIT IS NOT IN JINJA, it is well over half an hour on a road barely passable by normal car. IT IS NOT WHERE IT IS MARKED ON THE BOOKING. COM MAP so this was significant as we needed to be in Jinja itself for work. I heard others also booking based on that map complained. It has no board to say where it is, we had to phone several times to find the entrance through a locked gate. There was no electricity or power when we arrived, but this was not the fault of this place, it was a local power cut, but difficult in such a rural area.
Nice river view, with steep steps to the River Nile, BUT NOT IN JINJA. The huts are quite cute, but we didn't use them as there was no power. Great breakfast, but didn't realise it cost extra. If it was a holiday, it would be great, but as it is deceptive on the map, this is not appropriate for our needs.
Stayed in July 2023
Reviewed: 8 June 2023
Busobozi
UgandaThe attendants
Great services and facilities
Stayed in May 2023
Reviewed: 13 May 2023
Top
South SudanNothing everything was good on my side
The weather and the view just everything was fantastic 😊
Stayed in May 2023
Reviewed: 18 February 2023
Natascha
Ugandatoo low customer care
beautiful
Stayed in February 2023
Reviewed: 8 October 2022
Narayan
Nepalhard to reach and no sign posts around, the chalet booked not prepared so had to stay in other than selected a narrow room
the peaceful location
Stayed in September 2022
Reviewed: 21 June 2022
Hassan
UgandaThe road and coming late night you might find bad people on the way . *thieves*
Waaw what a place , food was delicious the nature and the beauty of the place was amazing 👏 i loved everything of the place . Will come back for sure . IMPORTANT NOTE (coming during night the road might be not safe . * Theives *).
Stayed in June 2022
Reviewed: 20 June 2022
Jagannath
IndiaShortage of water,electricity,.No wifi,, No transport from hotel to busstop,
Nothing.
Stayed in June 2022
Reviewed: 4 May 2022
Paul
United Arab EmiratesI think the road that leads you to the hotel is not good
It's a good place if you on budget
Stayed in May 2022
Showing 1 – 25
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