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Reviews of ENTEBBE STAY Apart-Hotel

Plot 131 KITOORO ROAD ENTEBBE, Entebbe, Uganda

#1 of 13 Holiday rentals in Entebbe

Guests' Choice

Review score

Based on 77 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    8.5

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.3

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 14 May 2024

    10
    We should stay in This place
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nice rooms

    Great place with great people

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Solo traveller
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like location, and in bathroom sink very high and towels railing also high.

    Property is nice and staff also good

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Solo traveller
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Location very conjunction area, Neighbourhood problem all night music on..and bathrooms size is very small.

    Cleaning, and with kichan also..

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    The hosts, Wilson and Gilbert, went above and beyond to make our stay as comfortable and enjoyable as possible. It’s rar
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing, honestly.

    Extremely modern and well furnished apartment with Netflix on the wall-mounted TV.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    The best staycation in Kampala...
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The location isn't so great. But the stay was so damn comfortable... The apartments are soooooo neat and clean... 10 out of 10...

    Everything, the staff was super supportive.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    The perfect place near the airport!
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night

    During the night there was a party and it was very loud. It doesn't depend clearly on the accommodation, but it was hard to fall asleep.

    The staff was really nice and available to everything we need. they picked us up at the airport late in the night. The accommodation was comfortable with everything we need for our staying. Breakfast was fantastic!

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Highly recommended
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Staff was amazing, transport was also available and helpful. Great breakfast.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Best place near the airport
    • Leisure trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great facilities/amenities right next to the airport. Good food too.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The staff were superb, going way out to make the stay very comfortable. The food was delicious.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Great staff, professional, courteous and appreciative that you are there.
    • Leisure trip
    • Group
    • Apartment with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I didn’t like was that, at first encounter, the menu item selections for the restaurant were pretty slim. However, don’t despair! I discovered that Chef’s Dale and Gilbert will cook to order provided they have enough lead time. How extensive they’d go is uncertain, however, for my wife, myself and our guests, every time we ate on site they accommodated our “off menu” requests in addition to those on the menu.

    Wilson and the entire staff were excellent. We actually stayed here at the beginning of our time in Uganda as well as at the end. On our arrival, we were very early into Entebbe and our airline failed to send the luggage for practically everyone on board. This created a 2-3 hour delay getting out of the airport to where Wilson was waiting to pick us up. He was still there, courteous and helpful, without any angst due to our delay. Additionally, when we arrived at the hotel, it was much too early to check in. No problem, the staff fixed us up in another room where we could relax and even shower if we wanted, and brought us coffee, all at no charge. This was a new level of customer service for me. Of course, I understand that if they didn’t have the space, it would have been different, but they did and going far beyond what was expected earned them the highest honors.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    10
    Exceptional service and very comfortable atmosphere
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything about the property was to perfection. The property was very spacious, clean and included all the amenities you would need to make your stay more relaxing. It surely beat living in a conventional hotel. Wilson always went an extra mile to see to it that we were comfortable and that we had everything we needed. We will surely be staying here again ☺️it was the perfect way to end our trip to Uganda. Great value for money and the perfect hosts. I highly recommend it! Oh and you get free airport transfers😜

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Bubble
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There is room for improvements in food.

    This is super comfort apartment with well maintenance. If you are from western countries, this could be good choice for start of your trip while adjusting to different yet beautiful Uganda vibe.

    Stayed in January 2024

  • Reviewed: 24 December 2023

    10
    Perfect in every way!
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 1 night

    It was no fault of our hosts (and I actually really enjoyed watching/listening!) but just a heads up the music was a little loud coming from the pork joint/bar across the street at night so you may want earplugs if you are a light sleeper.

    The apartment is spectacular. The modern amenities (air conditioning, amazing showers, fridge/freezer, Netflix, etc) was the perfect place to unwind after our 14 day safari. An added bonus was the little pool - it was heaven sent after a very long, dusty drive from Mburo Nat'l Park. We ordered dinner upon our check in - the grilled fish filets and mashed potatoes was one of the best meals we had our entire vacation. Breakfast was delivered to our room the next morning and was also delicious. From the moment we checked in to being dropped off at the airport, Wilson, Norah, Delgracious, and the entire staff went above and beyond to make our stay comfortable. Wilson was sooo gracious to allow us a very late check out since my partner was feeling ill; he also arranged a boda boda (which I highly recommend as a method of transport during your stay!) for me to get to and from the botanical gardens. The location is a little out of the way from the main tourist area, but I actually enjoyed watching the locals go about their day/evening. A big plus is that it is only a 15 minute-ish drive from the airport.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good, good accommodation with all the necessities, lovely staff and very welcoming. The place was exactly like in the pics

    Stayed in December 2023

  • Reviewed: 5 October 2023

    10
    Would book here again
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    -

    Excellent staff Great breakfast Clean Spacious Comfortable Nice pool

    Stayed in October 2023

  • Reviewed: 18 September 2023

    10
    5 stars hospitality service!
    • Business trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Everything was beyond expectations.

    It was truly a gem. The apartment is a 5 stars facility. The breakfast is 5 stars. But best of all, staff are 10 stars! They went fr and beyond to make sure we were comfortable and pampered.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness and very friendly workers.

    Stayed in August 2023

  • Reviewed: 10 September 2023

    10
    Heavenly
    • Leisure trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is always delicious and filling. You get a lot more for your buck than you would in the states. This is my go to when arrive in Uganda. I always take my time going to Kampala by staying the night in Entebbe. I regretted not staying longer. Entebbe Stay has been the peace before the traffic in Kampala and the boda bodas lol. My flight was delayed and was in communication with Wilson who was already on top of my arrival details. Good feeling knowing I would have no issues being picked up from the airport as I traveled alone. The staff is very professional and friendly. I'm all smiles when I get there and didnt want to leave...see you next year

    Stayed in August 2023

  • Reviewed: 1 September 2023

    10
    Great Place to Stay with Incredible Host & Staff
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 3 nights

    Internet was in a mood while I was there (though when it was right it was fast). Did not always love the food, though overall it was very good.

    Wilson is a great host who repeatedly went above and beyond to help me out and make my stay as pleasant as possible. The same goes for Gilbert and Monica; I don’t think you will find a staff more kind, polite, or accommodating. The facilities are also outstanding. I stayed in the two bedroom/two bath unit, which was spotlessly clean, had a full kitchen, A/C units in the bedrooms and living room, and a good-size television with Netflix available. You are staying in a nice apartment with a staff to look after you and cook for you. What's not to like? I would happily stay here again.

    Stayed in July 2023

  • Reviewed: 15 August 2023

    9.0
    Very pleasant stay. Will book this place again.
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night

    The staff was very friendly and helpful. Very central located inside the old town. A bar and pool belongs to the house. Clean place and well maintained.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    10
    Absolutely fabulous! Very clean, quiet, and good AC. Highly recommend!
    • Business trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Parking was a bit tight but this is a minor thing.

    Wilson is amazing. His customer service skills are unmatched! The rooms were so clean and nice. There was an AC unit in each bedroom and in the living room. Breakfast was huge and so tasty. We loved our time there and highly recommend Entebbe Stay! We’ll be back again!

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    Excellent people and excellent service
    • Business trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Excellent service and excellent people Everyone and everything at the property was excellent.The team Mr wilson was excellent in communication and the way he took care of us. Mr Gilbert who made sure that the breakfast was on time and it was as per our need. They kept an eye on our needs and requirements. Thanks again

    Stayed in July 2023

  • Reviewed: 15 June 2023

    9.0
    Skip the generic hotels and stay here.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Why stay at a small hotel room when you can have an immaculately clean, secured, stylish, spacious apartment for the same price when it come with a big flat screen TV with Netflix, a plentiful, delicious breakfast, friendly, courteous hospitality, and not to mention the prompt complimentary shuttle service to and from the airport! Thank for the great stay.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    wonderful staff managed by mr wilson and a great chef in Gilbert. clean rooms and nice small swimming pool

    Stayed in June 2023

Showing 1 – 25

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