Church Road plot 13, Entebbe, Uganda
#32 of 46 hotels in Entebbe
Guests' ChoiceBased on 156 hotel reviews
7.0Cleanliness
7.7
Comfort
7.9
Location
8.3
Facilities
7.2
Staff
8.2
Value for money
6.7
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 April 2024
Zijjan
UgandaThe walls are rusty etc. The shower was a bit dysfunctional.very poor concierge
Not sure
Stayed in April 2024
Reviewed: 17 January 2024
Ivo
NetherlandsFor the amount of money I was paying I think details should have paid more attention to. For example the bath room door would not close properly. And the breakfast was not good enough for a hotel of this calibre in my opinion. Also the food ordered from the kitchen during the day was not good enough I think.
The building looks nice and tasteful (I mean the architecture). The personnel was very friendly. The pool is nice.
Stayed in December 2023
Reviewed: 5 October 2023
Asif
Indiano buffet breakfast served due to low occupancy
aambience
Stayed in October 2023
Reviewed: 10 September 2023
David
AustraliaA bit run down
Close to the airport
Stayed in September 2023
Reviewed: 10 September 2023
Daniel
UgandaNo head board
Good service. Clean rooms
Stayed in September 2023
Reviewed: 30 August 2023
Canan
UgandaI would say I liked it all but the TV didn't work, and never got assistance from the IT.
The place was quite and clean, I really liked it there. Good smiles from the workers 😁 friendly.
Stayed in August 2023
Reviewed: 26 August 2023
Francis
UgandaGood place, friendly staff and great service
Stayed in August 2023
Reviewed: 19 August 2023
Lin
CanadaFood, decor
Location, gardens, quiet
Stayed in August 2023
Reviewed: 15 August 2023
Shabirah
NetherlandsThere's no lake view like in the description
The stuff
Stayed in August 2023
Reviewed: 10 August 2023
Safricas
Democratic Republic of CongoTV not working
Big room
Stayed in July 2023
Reviewed: 8 August 2023
Lin
CanadaThe food was not great and I waited an hour and 15 for dinner.
Clean quiet, convenient helpful staff
Stayed in August 2023
Reviewed: 14 July 2023
Marjorie
UgandaThe lighting in the room was so poor, it was creepy.
The location and the staff were amazing.
Stayed in June 2023
Reviewed: 8 June 2023
Sumaya
Turkeythe receptionist was a little rude. and they don't have a concierge team.
Stayed in June 2023
Reviewed: 4 June 2023
George
UgandaNone
Staff prepared to recieve us even when reached early morning as the flight was delayed
Stayed in June 2023
Reviewed: 29 April 2023
Pross
United KingdomSupper on the day we checked in. Especially the fish was not upto standard. Maureen our lovely waitress that night was brilliant though 👌
The environment. Maggie the lovely waitress was brilliant and very welcoming and patient.
Stayed in April 2023
Reviewed: 26 April 2023
Lwoyero
KenyaThat I had to step out one evening for half an hour for the room to be sprayed with an insecticide
Thé breakfast was ok. It can be improved.
Stayed in March 2023
Reviewed: 3 April 2023
William
United Kingdomnothing but just one night stay
nice room nice location
Stayed in April 2023
Reviewed: 22 January 2023
Andrew
United KingdomA few things in our room were broken. Also with a background in public health, I didn’t like to see the mosquito net tied up to the fire alarm. The actual sleeping area was smaller than the pictures on the website. Staff phoning all the time was disturbing, so we weren’t rested. Food takes too long when ordered especially it was a surprise that an omelet/Rolex took 40 minutes to make.
Outside is lovely with nice gardens and cool environment.
Stayed in January 2023
Reviewed: 13 December 2022
Dorcus
UgandaThe check out time is sooner than advertised. It's 6:00 to 12:00 online and 10:00am at the property. We had to adjust our plans Especially after a tiring day and having checked in at 12:40/50pm We also couldn't get any hot water in these lovely rooms.
Great, spacious and comfortable rooms in good location. The staff are really really good, especially the receiptionist "Samuel" that received us! We were able to use the pool in the night! and gym if we wanted. The breakfast was really good too!
Stayed in December 2022
Reviewed: 7 October 2022
Mina
Iranbreakfast and bathroom (no hot water at all) are in very low value
staff and cleanliness are in high value
Stayed in October 2022
Reviewed: 6 October 2022
Caoimhe
IrelandRooms are quite dated and not all the facilities worked as expected.
Great location, with very attentive staff who are always willing to help.
Stayed in October 2022
Reviewed: 28 May 2022
Mats
SwedenPick up service did not work. Maybe my bad but could not see the sign for me....
Nice service Good breakfast Proper Good bathroom Nice
Stayed in May 2022
Reviewed: 1 May 2022
Masengo
UgandaNothing
Good
Stayed in April 2022
Reviewed: 4 April 2022
Bella
CameroonI am not so sure about the sanitation of the room i was in. It was clean but ...
Staff were polite n welcoming
Stayed in April 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content