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Reviews of Prestige Hotel Suites 3 stars

Plot 9 Lumumba Avenue, Kampala, Uganda

#43 of 90 hotels in Kampala

Guests' Choice

Review score

Based on 61 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.8

  • Location

    8.8

  • Facilities

    7.3

  • Staff

    9.0

  • Value for money

    7.1

  • Free WiFi

    6.3

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Showing 1 – 25

  • Reviewed: 20 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    Value gir money. In fCt its an entire apartment you get.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb Location, Rooms are good and very affordable and also staffs are very cooperative.
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 3 nights

    They should color the hotel, since it looks old from outside

    Very strategic location and special thank you to Sumiini for delicious breakfast and also Denis and Brian

    Stayed in February 2024

  • Reviewed: 30 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast menu could be better

    The rooms are big and comfortable

    Stayed in January 2024

  • Reviewed: 25 December 2023

    7.0
    Good
    • Solo traveller
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    The Tv

    The hospitality was very pleasant

    Stayed in December 2023

  • Reviewed: 11 December 2023

    6.0
    Nice location and apartment but loneliness
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Transform one part as appartements for rent so it doesn't look desert.

    It's nice but empty

    Stayed in November 2023

  • Reviewed: 19 October 2023

    8.0
    Enjoyable.
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Accessibility, it's on a one way street.

    Location

    Stayed in October 2023

  • Reviewed: 1 October 2023

    6.0
    Good place that needs to be managed better
    • Business trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was below standard by far and staff need training.

    The location is very good and gives access to most businesses centers.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are generally ok, could do with some brush up here and there.

    A bit of an odd Hotel but good, central location. Opposite a bakery which is nice for meetings or get dinner even delivered to the hotel if needed. It's luckily not noisy during the nights, just the traffic from the road when it picks up in the morning. Very friendly and helpful staff. More or less value for money, especially if you get a good deal, given the high hotel prices in Kampala in general.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    I liked the staff members a lot because they were friendly and helpful

    Stayed in August 2023

  • Reviewed: 26 June 2023

    6.0
    Very spacious, Great location... But it felt lonely. at one point i was the only guest.
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 3 nights

    Too cold rooms... The floor could do with something warm especially the floor. I think it is a little overpriced

    The Location is great. easy to move around

    Stayed in June 2023

  • Reviewed: 18 May 2023

    7.0
    The stuff was really nice and kind and the chef is good at breakfast of your choosing
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    There were empty packs of condoms in the bedroom under the table plus the two small water bottles aren’t enough even for a child plus the swimming pool water wasn’t clean enough plus renovations were going on

    The location was favorable for the people who like going out there various hang outs like smokie’s lounge spent my 2 evenings there enjoying the live band

    Stayed in May 2023

  • Reviewed: 14 February 2023

    9.0
    trip made enjoyable, pleasant and rewarding due to the welcoming staff
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    well located

    Stayed in February 2023

  • Reviewed: 3 October 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    breakfast

    location

    Stayed in October 2022

  • Reviewed: 29 August 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 4 nights

    It was a bit dated

    They staff very friendly

    Stayed in August 2022

  • Reviewed: 15 August 2022

    7.0
    Decent
    • Leisure trip
    • People with friends
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Rooms need to be renovated and of course take care of the cleaningness of the outside area (there were cockroaches).

    The staff is the star of the hotel. Happy, smiling, helpful and so polite. Breakfast was another asset of the hotel.

    Stayed in August 2022

  • Reviewed: 30 July 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The rooms, but especially the bathrooms were quite run-down. Moldy corners in the shower, stains on the towels - would be ok if it was a budget location, but given the amount we have paid it was not what we expected.

    The staff was very nice and helpful and one could see that they’re making an effort to keep everything clean. Good variety of breakfast and excellent location (in a safe neighborhood with extra security gate) if you want to discover Kampala on foot.

    Stayed in July 2022

  • Reviewed: 3 July 2022

    8.0
    Good hotel!
    • Business trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Furniture design was old fashioned. They promised us to bring breakfast packages (fruits) for us since we needed to leave early morning but they didn’t.

    Hotels in Uganda are basically overpriced compared to its services and facilities around the world. But I think this hotel’s price was relatively fair. It’s in the centre of the city, it’s clean, has good Wi-Fi, and staff are friendly. We’ll surely come back to this hotel!

    Stayed in June 2022

  • Reviewed: 2 July 2022

    7.0
    Nice stay overall at prestige hotel suites
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 8 nights
    • Submitted via mobile

    There was no restaurant on site as described. Not a big problem as there are restaurants very near. The hotel (which is huge but mostly empty when i was there) also seems a bit run down, and the shower has extremely low pressure and the water took so long to come on.

    The staff was very friendly and helpful. The room was big wuth comfortable bed. Nice breakfast too (but you have to order the day before)

    Stayed in July 2022

  • Reviewed: 12 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    The location is Good and the straff are very helpful

    Stayed in June 2022

  • Reviewed: 29 May 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 5 nights

    Location can be noisy during the day

    Staff very friendly and efficient. Suites large and clean.

    Stayed in May 2022

  • Reviewed: 26 March 2022

    8.0
    Comparing other places and locations, good choide by it's price.
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 3 nights

    Wifi quality is not very good... but it is fair.

    Very good location in Kampala. Rooms not luxury, but clean and spacious. Not all bulbs working... but as there different kind of lamps at the end you have enough.

    Stayed in March 2022

  • Reviewed: 7 December 2021

    9.0
    Wonderful
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 6 nights

    Elisabeth's breakfasts were delicious. She is a great cook and a lovely person. Dennis and his colleagues at the front-desk were friendly, welcoming, and efficient. They even helped arrange a Covid test service to come to the hotel before my departure. And Ruchi has been very understanding and helpful with everything online, especially after my arrival had to be delayed. There is a fully equipped, shiny new gym. I didn't try to pool since it was the rainy season, but it looked great down from my balcony. Plus, the hotel is centrally located at the heart of Kampala, yet very safe and quiet.

    Stayed in December 2021

  • Reviewed: 23 July 2021

    8.0
    Wonderful staff and services
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Wonderful property Strategically located in kampala

    Stayed in July 2021

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 2 nights

    Staff was excellent.

    Stayed in April 2024

Showing 1 – 25

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