As you would expect with a 1920’s building, electric points in the rooms are minimal and no points near the bed for phone chargers, but we managed. Weekend at the hotel was peaceful but road noise during a weekday is intrusive.

Enjoyed the 1920’s feel, excellent staff, breakfast buffet very good choices, evening menus offered a wide choice. Shower in room 124 was lovely and hot and bed comfortable.

Stayed in May 2024

The hotel is very very old and all the furniture is old There is no plugs near the beds. I had to change the room to find a room with a good AC

Hotel is overall good value for money Close to the market and restaurantes The hotel is clean and they always spray against mosquitos

Stayed in March 2024

Looks little rundown

In general for two nights and the price is good. G

Stayed in March 2024

Only cold water in the shower. Reception said I must let it run for 5-6 minutes and it would get warm. This was not only water waste but it also did not work - water stayed cold. It is noisy in the evening and night.

Staff is very supportive and friendly. Airport pickup was on time and I felt safe. Breakfast is very nice. I like the rooms, furniture is nice, beds are comfortable.

Stayed in March 2024

All good

All very central to where we wanted to be

Stayed in January 2024

Old TV’s with few channels and the plumbing is really not up to scratch., for both myself and my colleague’s room. Room 107 however, was great!

In the Centre of Kampala and very accessible but the standard has dropped a few notches since my last stay in 2018.

Stayed in February 2024

The bathroom could use some upgrading. My first room prior to being switched did not have hot water or proper functioning AC

The staff was very friendly and helpful and the hotel is centrally located which is an added bonus.

Stayed in December 2023

The room rate is quite expensive, this rate should be reviwed downwards

Location was okay for me to access the city center, it was easy to locate and its a popular hotel at the city of Kampala

Stayed in November 2023

Noise from the busy Street. Room quite small

Overall a nice place. One of the oldest hotels in kampala. Staff very friendly.

Stayed in November 2023

breakfast can have more variety. I stay in room 106 and AC was noisy.

the location for my job is great. just 15 minutes of walk to busy market area of kampala

Stayed in November 2023

The size of the room. It was limiting.

The location of the hotel. The friendliness of the staff. They were very approachable and helpful

Stayed in October 2023

for a 4star hotel, I believe these following could be make hotel better 1. more verity in breakfast. 2. hair drier in room. 3. slippers in room 4. in rush hour in morning hot water for bath has problem and it is cold, other times it is excellent

location for our job was great. atmosphere is great for relaxing

Stayed in October 2023

It has no amenities ie gym, pool The apartments are outdated with no AC The apartments are far from the hotel and in the city so it’s very noisy and hard to sleep Food service can be slow

Friendly staff Great portions in meals Clean room Good ambience and lovely evening band

Stayed in October 2023

The location, heritage, architecture

Stayed in August 2023

All was ok except the noisy bed

The bed wasn’t comfortable 🙄

Stayed in September 2023

The towels are clean but could use an overhaul. Depending on the room one gets, it can be noisy especially in the weekend when there is activity at the Sheraton Hotel across the road, otherwise the hotel itself is quiet,

Location is great. One can walk anywhere. It is very safe. Breakfast is good. Caters for all creeds. But there is room for improvement. The rooms are clean and spacious for a 100 year old hotel.

Stayed in September 2023

I found the twin room very comfortable and liked the decor. Very helpful staff at reception especially Agnes and Robert

Stayed in August 2023

The hospitality,breakfast

The breakfast was awesome

Stayed in September 2023

This is an old hotel, it needs updating. I was asked to pay for breakfast for my guest even though I booked and paid for 2 people

The location and the breakfast were ok

Stayed in July 2023

Make sure to not book the apartment that is listed as the cheapest option on booking. We thought it is just a cheaper room category but it is not. Rather, it is in a different building where you have to walk a bit, it has a kitchen (and the related insects) and is generally very different from the rooms in Speke. Maybe interesting for people staying long term who wish to cook for themselves, but not really for tourists. Luckily we could change to a normal and extremely nice room in the main building for the second night!

The hotel is excellent and the stay was very comfortable. The staff did their best to correct the mistake with the room, although it had been our own fault. The second night in the right room was perfect

Stayed in August 2023

It’s beginning to be a bit run down and only one bar of soap, two drinking glasses, and no face cloth were made an available for 3 people. Also, we would really appreciate the option of porridge or oatmeal on the breakfast bar.

Room was quiet and staff is the BEST! Every effort was made to accommodate our requests.

Stayed in August 2023

The Hotel offers almost the same breakfast on daily basis. There was no variety I would like more variety on cereals. They offer only cornflakes and rice crisps with milk. There was only two or three items of hot items. I do not eat eggs and potatoes (carbohydrate). Cooked veggies once in a while. TV was not functioning for the seven days I stayed there. There were coakroaches in some instances. The wooden floors of the hotel in all the rooms look shabby. They don't get polished.

I liked their bedding. It was nice and soft. There was enough selection on meals for supper. .

Stayed in August 2023

The rooms and the pictures didn’t match at all. The bathrooms were not function properly where the toilets were leaking and lots of cockroaches were present. The staff had a tired/exhausted look on their face and it felt odd to be in that vicinity. It would be nice to see some pleasantness. There was also a lot of noise. Constantly some concert or clubs nearby playing loudly. For the price I don’t think it’s worth it as the facilities were mediocre.

The breakfast was good and the bed was pretty comfy. The Khyber restaurant was pretty good and we enjoyed that food. It’s also close by to markets etc so if you need anything it’s easy to access

Stayed in August 2023

I wish there had been more lounging areas - Possibly some outdoor seating other than restaurant tables by the busy road. I was disappointed that the rock bar and pizzeria were both closed.

Large rooms with comfortable bed. Very attentive and friendly staff. Week located.

Stayed in August 2023