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Reviews of The Elephant Home

21km on Kasese - Mbarara Road Kikorongo, Katunguru, Uganda

#7 of 7 hotels in Katunguru

Guests' Choice

Review score

Based on 27 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 28 November 2023

    9.0
    Amazing staff and a great location!
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 2 nights

    Just be aware that power isn't on all the time, in fact they have to use a generator for a few hours in the evening to charge things and use Wi-Fi. The rooms do have lights all the time that are solar powered though. Water is a valuable commodity as they have to collect themselves so don't expect a hot, or long shower. It didn't bother me but it might some travellers.

    The staff are super friendly and helpful. They went way above and beyond what you expect from normal guesthouse staff. The location is good for accessing Queen Elizabeth Park.

    Stayed in November 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water

    Very kind staff

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    Cosy place close to the QENP entrance
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night

    We booked this only 2 hours in advance, but we were very happy we did. Our room was spacious, with decent nets and a comfortable bathroom. The view from the restaurant on the park is also very beautiful. As a bonus, this lodge is a community project: it is owned and runned by the local community.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 2 nights

    Problems with electricity and internet only in restaurant.

    Super friendly and helpfull staff. Great food.

    Stayed in August 2023

  • Reviewed: 14 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about.

    Very friendly staff. Nice restaurant with terrace for breakfast and lunch. The dinner ist served in the garden and a camp fire was litt. Very Cosy. They organize community tours like cotton growing, crafts etc. as well as guided boat or jeep safari. Queen Elisabeth National Park ist right across the street. Mobile phones can be charged at the restaurant. Therefore they start a generator. We arranged with other guests to avoid extra long run times. Rooms are lit Independent of the generator by solar and battery. Daily changing choices of 4 dishes each day. Cooked and served with love. If wished for, packed breakfast to take on your Safari ist available.

    Stayed in July 2023

  • Reviewed: 25 February 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Budget Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    After asking before the arrival, they confirmed that the bill can be paid using credit card, but that's not possible. The nearest ATM is ca. 25km far away.

    Very friendly staff, respecting individual wishes, spontaneous changing of the rooms, confirmation of the orders for dinner and breakfast, flexible organisation of the whole stay and activities. They even accompanied us on a tour and explained a lot. Most of the money goes to support the local community, e.g. buying books for the school kids with the revenue of the guests. They even made a fire in the garden for our last dinner.

    Stayed in February 2023

  • Reviewed: 21 August 2022

    7.0
    Nice place in a beautiful but lonely area
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    - Options for breakfast and dinner are quite limited. You expect a little more, e.g. fruits or juice or anything fresh - Electricity and WiFi only on demand - No hot water - There is nothing around, just a little center 1 km down the Road. So if you are not with your own vehicle, it will be difficult to find something like a restaurant or market

    - Nice Community based and Eco friendly accomodation - Just across the highway its the National Park, you have nice views on the Savannah - Big rooms, big beds, nice bathroom

    Stayed in August 2022

  • Reviewed: 8 July 2022

    8.0
    Very friendly staff!
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    it would be very nice to have a socket - i.e. at the restaurant - for charging the phone.

    You see immediately that these are good people

    Stayed in June 2022

  • Reviewed: 1 April 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I stayed for a week at the Elephant Home. It's easy to reach from the Kikorongo crossing and close to the national park and equator. The place is very beautiful with a nice garden, common area, restaurant and comfortable+clean rooms. The staff is very kind and competent. It's chef is cooking amazing food! Since the place is run by the community of Kikorongo village you have the chance to visit the village, farming and reforestation activities. They recently started recycling and composting in the village and have a mechanical workshop station for the youth of the village. I found the community's engagement amazing! Definitely the best place to stay around Queen Elizabeth National Park.

    Stayed in March 2022

  • Reviewed: 6 February 2022

    9.0
    staffs are very nice and helpful! I have a good time there!
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    reception and the house

    Stayed in February 2022

  • Reviewed: 27 January 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff! Staying at the elephant home is a great way to help the local community

    Stayed in January 2022

  • Reviewed: 26 January 2022

    9.0
    Amazing!
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 2 nights

    Nothing

    The food was amazing, and the staff incredible. The only shame is that there were no longer elephants around the property, as there is now an electric fence that has been built. But this is not the fault of the Elephant Home! Stay here- you will not regret it, and we had a wonderful night drinking and chatting around the campfire they set up for us :) They also provided large buckets of hot water for us to shower in ;)

    Stayed in January 2022

  • Reviewed: 15 December 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 2 nights

    The staff was very friendly and the food delicious! You could really feel how the staff liked cooking nice food and liked taking care of the guests. They are cooperating with tour guides and the prices are comparably a bit lower than those I have seen on other webpages which was also the reason why I chose this accomodation. Even traveling alone, the tours, like a game drive through the QENP and the boat cruise was very affordable. The entry to the QENP is very close to the Elephant home. During my safari, I was seeing elephants, lions and leopards very close and it was a really impressing experience! The Elephant home is directly next to the national parc, but also on the main street going from Mbarara to Kassese. I traveled with public transport and it was very easy because you could just jump out of the taxi/bus at the Elephant home and for the bus to leave, the staff stopped the bus for me, so I could enter it. There is a self-guided walk through the nature with a really beautiful view above the QENP that I enjoyed a lot! The rooms are basic, clean and had a bathroom, but don't expect a typical safari cottage like other resorts have.

    Stayed in November 2021

  • Reviewed: 6 February 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    After arrival we learned the room we booked few weeks ago isn't available. They offered us only a tent. We were forced to find another accomodation. There weren't any good offers for the same day obviously so we ended up paying much higher price for other accomodation nearby. Not pleasant after whole day travelling.

    Perfect location close to QENP

    Stayed in January 2024

  • Reviewed: 24 November 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The team was so nice and friendly and created a wonderful time. And you support a amazing project for the community :)

    Stayed in November 2023

  • Reviewed: 1 July 2023

    10
    Unforgettable experience: much more than just a lodge
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Having to leave!

    This is a wonderful project by and for the community of Kikorongo, and it is an inspiring experience to see how its tireless staff face every challenge without losing their smiles: No water or electricity mains and yet they have a beautiful garden and comfy rooms and tents; limited ingredients but tasty dishes every day... I have sung with them, danced with them, walked with them, and thoroughly enjoyed the company and the lessons of one of kindest people I have met in my many travels. Thank you so much Jason, Dennis, Kutafi, Felex, Lillian and Karen. In my heart forever!

    Stayed in July 2023

  • Reviewed: 1 November 2022

    10
    Amazing experience during our Uganda trip
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 3 nights

    I rarely write reviews but I have to write this one. The Elephant Home is more of a project and experience, I was a bit surprised at the beginning because there is no hot shower and no electricity and wifi the whole day but this actually made our stay even more perfect. I felt more present and realized how privileged I am. The staff is AMAZING. SO SO KIND AND HELPFUL. They helped us with everything and always made sure we had everything. The food was nice, sometimes maybe a bit too salty for my taste but as I said, I really appreciated what they were doing for us. I wish them all the best. We also did the vanilla tour and coffee tour - loved both.

    Stayed in October 2022

  • Reviewed: 5 April 2022

    6.0
    Peaceful environment with helpful staff + best place to stay for a low price near the national park
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 2 nights

    You can only charge your electrical equipment when they turn on the generator, the wifi also only works when they use the generator. The food is not great because they don't use a fridge. Go to the local market in Kasese to buy your own in fresh ingredients like a chicken.

    Good environment, helpful and nice staff who want to show you around local sites and answer questions if you need to know anything about the environment.

    Stayed in March 2022

  • Reviewed: 8 January 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    My husband and I stayed at Elephant Home last week and would highly recommend it as a great base to explore Queen Elizabeth National Park and the surrounding local community. Profits from the hotel go directly into funding community projects which the staff is happy to share more information about. The community manager was a great resource in sharing information and we enjoyed both the vanilla farming tour as well as the Kazinga Channel boat cruise. The staff were all friendly and courteous, the food was delicious, and the location is just on the other side of QENP.

    Stayed in January 2022

  • Reviewed: 29 November 2021

    5.0
    I will recommend this to friends after alerting them whstvtonexpectvv
    • Leisure trip
    • People with friends
    • Budget Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    no electricity no water no WiFi. we did not about this

    clean excellent service. friendly people. excellent food.

    Stayed in November 2021

  • Reviewed: 16 November 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Challenging to find if you don't have car.

    Nice ambiance in the garden, nice staff.

    Stayed in November 2021

  • Reviewed: 27 October 2021

    10
    AMAZING
    • Leisure trip
    • People with friends
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    everything, best place I’ve been in Uganda

    Stayed in October 2021

  • Reviewed: 16 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 19 December 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

Showing 1 – 25

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