Nothing

This is one of those special places that is so unique and so magical you almost want to keep it all to yourself! But since that wouldn’t be fair I will give my honest advice: if you are in the area you won’t want to miss it! Go and enjoy one of the most wonderful places in Uganda, surrounded by the mighty Nile & Mother Nature. Staff & food also great, but this place is all about location, location, location!

Stayed in February 2022

The food was good but not excellent... And the price ... Just a tad too much.

It was a nearly perfect stay. Super friendly staff and a stunning location.

Stayed in February 2022

There wasn't much not to like .

An amazing location to relax and enjoy all the activities available. Great food and service from the staff..... alway happy to help and cater for your needs. Even the CEO was very helpful, especially as we were required to complete all necessary Covid PCR test before departure with her help.

Stayed in January 2022

I had hoped to surprise my partner on arrival for his birthday but the set up in the room was not ready. All was done when we had arrived.

Very tasty and delicious meals. The serenity - sound of the river flowing is priceless. The staff are warm and welcoming. Was given my preferred room.

Stayed in October 2021

We cannot say enough good things about Lemala Wildwaters! The staff, the food, the cottage, the environment, everything was top notch!

Stayed in August 2021

There was no wifi outside of the rooms. But if you want to tune out the world then that’s no problem. All in all that was a very minor thing and you could always access the internet back in the room

The view from our room was amazing. We were in room 10 overlooking the waterfall. Absolutely stunning views and the thundering water added to the experience.

Stayed in August 2021

I was in the lodge last time and it was a good experience so I went back. It is the lodget middle of the wild water which means nothing much to do as an activity unless you leave the premises. I invited my friend from Korea and took her there thinking to chill, swimming. When I arrived the swimming pool is under maintenance work. I asked why i wasn't informed in advance, the staff said everyone else was informed but me because i booked the room early and missed out from the notification list. it was a shame.

I like the location of the lodge right infront of the wild water. Facility is well maintained minus cleanliness.

Stayed in April 2024

The rooms didn’t have A/c and you had to ask for a fan which didn’t help much. A luxury resort like this should have built in ceiling fans or A/C. I don’t pay this much money to sweat while I sleep during May when it is hotter in Uganda. Also, I found it off that the Booking.com package included all you can drink, but if you ask for a second desert or to have eggs and French toast at breakfast you have to pay extra. I should have drank several bottles of wine to offset the costs of extra food items with prefix meals.

The property has a unique location that no one else offers, sleeping in the middle of Nile river rapids! The staff are very professional and well trained. The Booking.com drinks inclusion/menu was good. The recycled plastic walkways and public areas were both sustainable and very well maintained, they made it feel as if we were in a jungle treehouse. The lunch items were the best, I loved the Apple Crumble desert so much I asked for seconds! The price on Booking.com is even a better value than the Ugandan Foreign Resident rate when booking through Wildwaters directly. Booking.com really was the best value/deal to stay at this popular resort.

Stayed in May 2023

poor food menu selection, service styles etc

the food is well cooked but the menus are very limited

Stayed in May 2023

food. Very limited buffet, staff not very helpful

location

Stayed in April 2023

we were placed in a room close to the landing place. so we not only could hear the boats passing by, but when the boats took a turn to get to the landing zone, they could peak on our balcony. also the tap of the bathtub was broken, so it took quiet a while for the water to be filled up

the room is very spacious and the stuff is super friendly and does everything to make the stay as comfortable as possible

Stayed in July 2022

Staff did their best but seemed they were maybe unempowered by management to go the extra mile? EG the vegetarian options for meals weren’t great and I asked to add some extra food to one of the lunch options which was literally just a plate with only cauliflower on! they seemed quite stressed out by the request. Would be fantastic if more attention could be paid to increasing the veggie options and quality! Would also suggest it would be great if staff would proactively serve folks sitting in the pool area

Truly an amazing place, unique location and lovely facilities.

Stayed in May 2022

Facility looks tires, needs a makeover. We fell sick with stomach pain after lunch, when we left for home. We are suspicious it was the Hamburger

Great location, friendly staff

Stayed in April 2022

I didn't like the fact that the waitress was not aware of our package and what it consisted.

I liked the comfort, attention to detail and overall beauty of the place.

Stayed in March 2022

checking out at 9am is kind of too early, no air conditioner to cool down humidity at night.

we liked the pouch were you went out there and see the waterfalls, it’s really a beautiful setting.

Stayed in December 2021

The swimming pool (which was a main highlight) was under construction, therefore we could not use it. This was not mentioned at the time of the booking.

Stayed in June 2021

To make it absolutely perfect, I would suggest a ceiling fan in the rooms because it was very humid.

absolutely amazing views no matter where you stayed or went.

Stayed in March 2023

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Stayed in March 2024

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Stayed in January 2024

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Stayed in March 2024

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Stayed in December 2023

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Stayed in December 2023

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Stayed in December 2023

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Stayed in December 2023

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Stayed in October 2023