Breakfast very poor, outdoor pool not clean, in the room there was no light in the mini kitchen spot.

Stayed in February 2024

When I left my room in the morning and came back after 6 hours my room wasn’t cleaned I was pissed because of the price I paid, however I contacted the reception and they immediately provided the clean service. At breakfast I wasn’t warned that if I ordered an iced coffee I had to pay extra in the end.

The wellness zone including the pools were amazing, the architecture, the style were breathtaking and the staff was really kind and available at any time. Everything was clean. Staff helped with providing a third party cleaning service for only 4US$ which I personally find a really good price to wash your entire laundry. Breakfast choice was good.

Stayed in February 2024

There was no hairdryer available in the room. Sometimes the water ran out while we were taking a shower or brushing our teeth.

The room is cozy and has good utilities. The indoor and outdoor pool were amazing. Location was perfect, near good restaurants and other stores and supermarkets. The breakfast was quiet, simple, but very delicious. The staff was always ready to help with yours needs.

Stayed in February 2024

There is ample room for improvement, as the breakfast options are limited and take a long time to be served. Additionally, guests would appreciate a snack bar or drink service at the pool.

The staff were all very kind. If you get a chance, book a hot stone massage at the spa; it was a great experience.

Stayed in January 2024

Effort on cleanliness must be done Breakfast needs enhancement

Nice staff Great calm location Parking is easy

Stayed in January 2024

Nothing. It was perfect.

Location is perfect, the staff is friendly and kind. The indoor heated pool is the best. Highly recommend.

Stayed in November 2023

There should be a rule to be quiet in the indoor pool as it echo's and there was a group there being loud and I could not enjoy relaxing with my husband. I don't like how the toilet is enclosed with glass and you can see each other on the toilet

I loved the hardwood floors and the bed was so comfortable. Very beautiful set out. The indoor swimming pool was beautiful too.

Stayed in April 2023

easily one of the best hotels I’ve stayed in. staff is extremely friendly and helpful. rooms are beautiful. i loved the indoor pool and steam room and overall it’s a really serene environment. also really appreciated that they had a gym and the fact that going to everywhere in town took max 10-15 mins drive. it was perfect for a weekend getaway and for relaxing. would definitely come back.

Stayed in April 2023

New perfect suit with great design, 2 swimming pools

Stayed in March 2023

The breakfast needs to be improved. It is not at the level of the whole hotel. The venue where they serve the breakfast is really cute, but the offer is really bad. There was little variety, scarce, bad coffee, non-natural fresh juice, etc. If you need to work, the Wi-Fi might not be super reliable. It worked great and suddenly there was no connection and then back to work great... I would put new coffee capsules and water every day.

The staff is amazing. Everybody was really helpful, cheerful, worried about us having a good time... The indoor and outdoor pool are perfect too! Rooms decor is exactly as in the pictures, very quiet, AC, microwave, small fridge, etc... Perfect stay. I had to take some work calls the day I was checking out and they let me stay in the room with no extra charge. Really nice gesture. The beach service was also a good thing to have! Big umbrellas and comfortable lounge chairs.

Stayed in March 2023

One of the beds was very uncomfortable, felt like sleeping on a slope. The noise outside was horrible, party at 1/3 am in the morning with loud music and singing. Shower floor is not on a slope so water kept staying on the floor. The hotel is way to expensive for what you get.

The room is very spacious. The pool is nice. Breakfast at the little restaurant at the front is good. Parking underneath the hotel is perfect.

Stayed in March 2024

Local officials breakfast was really bad. Too hot, food was not fresh because it was in the sun. No water to shower and we went there for a wedding, lots of events in different days either no water to shower ???

Many days there was no water to have a shower and they said the hotel was too full. No hangers for the towels, no hair drier, very poor conditions

Stayed in February 2024

I recently stayed at Be House Suites for my best friend's wedding, and unfortunately, my experience was far from satisfactory. Despite being allocated what was supposedly one of the best rooms in the hotel, I encountered a slew of issues that marred my stay. First and foremost, the pervasive smell of sewage in the bathroom was utterly repugnant. This wasn't just a problem confined to my room; friends staying on the same floor also voiced their grievances about the unpleasant odor permeating their accommodations. There was a noticeable leak in the bathroom of my room, with water incessantly dripping into the bathtub. Understandably, this rendered the tub unusable, detracting from the overall comfort and convenience of the space. On the first day of our stay, our room was inexplicably overlooked, and it remained unclean until I had to complain to front desk. However, the pinnacle of disappointment was reached when, on the morning of our departure following the wedding festivities, the hotel decided to conduct water maintenance without any prior warning. Imagine our shock upon returning from the celebration to find a note hastily taped to our door, informing us that water to all rooms would be shut off. This meant we were unable to shower, flush toilets, or even perform basic hygiene tasks like brushing our teeth before our flight home. To add insult to injury, the hotel failed to provide any alternative solutions or even basic amenities such as extra water bottles. Despite voicing our concerns to the front desk, the response was wholly inadequate. Their (feeble) attempt at appeasement was to offer not charging for items from the mini-bar. When I requested to speak with the manager, I was informed she was unavailable and promised a callback that never materialized. It's evident that customer satisfaction is not a priority for this establishment.

Stayed in February 2024

No restaurant or bar at the hotel; impossible to order food while relaxing at the pool No phone to communicate with reception; everything via WhatsApp No offer to make reservations at very nice restaurantes, close by Towels at the pool were dirty We had to change room because the first one had curtains broken; in the new room, the towel hanger fell off the wall and almost hit me on the foot

Location is great! Room is large and comfortable; towels, sheets and amenities very good. The spa looks nice, but I didn't use it.

Stayed in January 2024

Maybe improving the massage appointment so it’s easier to do

The green space and also the calm

Stayed in January 2023

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Stayed in May 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in February 2024

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Stayed in November 2023

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Stayed in October 2023

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Stayed in September 2023