Avenida de la Americas 4239, 15000 Montevideo, Uruguay
#23 of 88 hotels in Montevideo
Guests' ChoiceBased on 271 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
8.9
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 30 May 2024
David
Uruguaya meat
room, breakfast and the people of the hotel
Stayed in May 2024
Reviewed: 9 May 2024
Flavia
United KingdomNothing major, but table at restaurant was not very clean at dinner time. Everything else was perfect.
Convenient location, very close to the airport, but without the cold/business like airport vibe. Room overlooking the lake was a bonus. Restaurant opened for dinner which was very convenient for late check-in. I’d like to thank Hernan and Romina at reception for their exceptional services.
Stayed in May 2024
Reviewed: 9 May 2024
John
United KingdomThe room was really spacious and comfortable (and was given a free upgrade). Great view of the lake, lovely shower, all really clean and high quality. Really helpful and friendly staff. Quiet even though close to the airport.
Stayed in May 2024
Reviewed: 2 May 2024
Shahabudeen
Malaysiathe cafe closed too early
all good for nearby the airport stay
Stayed in April 2024
Reviewed: 18 April 2024
Michael
United StatesNo problems.
Convenient to airport, clean, quiet, good value.
Stayed in April 2024
Reviewed: 10 April 2024
Jennifer
United StatesThe pool was exceptional! The view and the comfort of the bed were outstanding!
Stayed in April 2024
Reviewed: 7 April 2024
Paul
United KingdomAdnan
Stayed in April 2024
Reviewed: 4 April 2024
Cedric
SwitzerlandNo airport shuttle, room was ready just on time (or staff was not willing to find an earlier available room)
Close to the airport
Stayed in April 2024
Reviewed: 1 April 2024
Robert
United StatesDitto above by
All around a great experience.
Stayed in March 2024
Reviewed: 1 April 2024
Mikey
PeruNothing
Cleanliness, comfortable bed and bathroom, restaurant on site.
Stayed in March 2024
Reviewed: 30 March 2024
Maria
United StatesNa
Everything was great
Stayed in March 2024
Reviewed: 19 March 2024
Peter
United KingdomThis hotel is quite expensive for what it offers. It did not seem to have a bar or, at least, I could not find a bar open in the evening. For an airport hotel this is a serious problem.
Stayed in March 2024
Reviewed: 6 March 2024
Patricia
UruguayGreat
Stayed in March 2024
Reviewed: 16 February 2024
Annemarie
CanadaPillows were too thick
Stayed in February 2024
Reviewed: 14 February 2024
Marta
United StatesNothing
Everything
Stayed in February 2024
Reviewed: 13 February 2024
Mark
United KingdomEverything was fine the staff were busy but very helpful. A special mention to Paula on the reception desk who was great.
Stayed in February 2024
Reviewed: 5 February 2024
Bruno
CanadaNothing. All was well.
Great service: both front desk agents switched to French (I am French Canadian) as soon as they heard us… Very kind of them although I never ask for it and always try to do my best in Spanish. Hotel is ultra clean, customer service is excellent and food and drinks are rather good (they have a menu and more choices that I had expected). Room is quite large, very clean, sheets and pillows are comfortable.
Stayed in February 2024
Reviewed: 28 January 2024
Carlos
BrazilThe mini fridge in our room was not working
Great lake view from the room and from the breakfast.
Stayed in January 2024
Reviewed: 12 January 2024
Janice
United KingdomNothing
Rooms were spacious with great views over the lake. Staff were very friendly and helpful
Stayed in December 2023
Reviewed: 10 January 2024
Amado
United StatesWhen I inquired ahead of the trip via the messaging service on Booking.com about airport shuttle service, I was provided incorrect information. I was told by whoever responded to my query that we needed to book shuttle service ahead of time via a third party provider and that the cost was $15 USD per traveler. While this was not necessarily an issue, the Front Desk Staff had no idea what I was referring to and instead offered to arrange for taxi service in the morning (which ultimately cost us only $8 USD total). Booking.com may want to look into this. Also, with the hotel's proximity to the airport, it seems to warrant having complimentary airport shuttle service.
This was a brief, one-night stay at a location that was strategic to its proximity to Carrasco Airport because we had a 7:00 am flight the following day. The entire staff was extremely friendly and accommodating despite a significant language barrier-- not all spoke English but everyone tried to communicate effectively in spite of this. And, for travelers like us who struggle with speaking Spanish, their efforts were very much appreciated. The guestroom was spacious and the amenities were generous. The beds were firm and comfortable. It's odd to complain about but we found the pillows to be too thick. The hotel was very well-maintained, clean, and gave a strong sense of security. I would caution travelers that there are no other food and beverage locations within safe proximity to the hotel but the in-house food and beverage options were adequate.
Stayed in December 2023
Reviewed: 3 January 2024
Linnea
UruguayNothing
Super service. Very helpful. Flexible
Stayed in December 2023
Reviewed: 29 December 2023
Van
United StatesNone
Clean & courteous
Stayed in December 2023
Reviewed: 21 December 2023
Crystal
United StatesThe pillows were big and hard, and the beds were getting a little old, so when 2 people were on it, the bed dipped in the middle. The wifi signal was quite poor throughout the hotel. Dinner was pretty expensive and not worth the money.
The room was a good size, the staff was friendly, and breakfast was very good.
Stayed in December 2023
Reviewed: 18 December 2023
Raul
United StatesNothing close by only the airport.
USA quality, maintenance, and amenities.
Stayed in November 2023
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