perfect service

perfect service

Stayed in March 2024

Bath facilities was new, but The hygienic shower was leaking. Breakfast is good could be better

Very good location, close to restaurants, bars, mall and Park

Stayed in May 2024

Bath facilities was new, but The hygienic shower was leaking. Breakfast is good could be better

Fantastic location, very close to the Park, mall and good restaurants

Stayed in May 2024

NA

Fantastic location and good value for money. A Suitable for foreign travellers with the staff being very helpful. Saidjalol from the staff was extremely helpful in organising our tours and sightseeing. He followed up regularly throughout our visit to make sure we were safe, had informed we needed and helped translate whenever needed.

Stayed in April 2024

Options for breakfast confusing - it was not possible to order individual items, just a full breakfast. Despite confirming and communicating online about time and cost of an airport transfer, there was no record and I had to make my own way to the hotel. Took a very long time to check-in - while the staff were apologetic, it took almost 3 hours after a long day of travelling and no food. If I had known it was going to take that long, I would have ventured out and returned.

I don't think I've stayed in a cleaner, or more comfortable hotel room in my life. The towels in particular were exceptional. Great location across from Tashkent City Park which is great for families and people of all ages with entertainment, fountains and light shows and eateries open until late, and other attractions such as the wax museum and 7D cinema. I felt very safe walking around by myself at night. Close to a variety of restaurants and cafes, as well as newly established pop-up eateries. Just a 10 minute walk to the nearest metro and the I love Uzbekistan sign in Bunyodkor Square, Friendship of the Nations Palace and Shomakhmudovs Monument. Staff were friendly, especially the bar/cafe staff. Despite some negatives relating to arrival and check-in, the staff were clearly trying their very best and were helpful in organising transport when I departed.

Stayed in April 2024

Cleanliness and size of the room. Also staff approach

Stayed in May 2024

Nothing

Very good location and the staff was very helpful. Everything was nearby. And walking to Tashkent city centre mall.

Stayed in May 2024

Prime location in beautiful Tashkent city besides a magnificent park, Spacious and comfortable room, plentiful and high quality breakfast and restaurant which is open till late, and above all- a very helpful team, who were extremely kind and spoke English fluently. Front office manager Mr. Dilshod and the concierge officer Mr. Saidjalol were really helpful with ordering train tickets to Samrakand, finding an English speaking knowledgeable and kind tour guide, and continue to take care of me during and after the tour.

Stayed in May 2024

Nothing I didn’t like. It was perfect.

Everything: amenties, rooms were beautiful and high quality. But would stood out exceptionally was the care and attentiveness of the staff. I have stayed at multiple world class 5* hotels (Ritz-Carlton, the Peninsula, Mandarin Oriental) and the staff was very much in line with what one would expect at one of those. Saidjalol, especially, was incredibly helpful in assisting me in booking my onwards travel. He is a superstar employee. Please thank him for me!

Stayed in May 2024

Some bathroom accessories were broken. Some Staff didn't possess sufficient knowledge of English.

Location. Cleanliness.

Stayed in May 2024

Location is super, staff is very nice and friendly

Stayed in April 2024

The reception team is overwhelmed most of the time.

Overall very good hotel.

Stayed in April 2024

New facility, super friendly staff, they also have gifted two dolls to my babies

Stayed in April 2024

Nothing

The hotel location was great. Very central. The hotels was clean and comfortable. The staff was very helpful especially the exceptional help we got from SaidJalol in concierge. Not only he gose the extra mile to help you, he always make sure that everything is fine with us.

Stayed in April 2024

during the reservation the option for 1 person to the double bed room wasn't available. and during the check-in the receptioninst thought that two people are going to stay in1 room, but we clarified that everybody is going to stay in a separate room hence we have reserved 5 rooms.

The hotel is brand new. the standard rooms are a little small. but the quality is very good. the location is excellent, it is located in Tashkent city. there is metro stations nearby. also thare are a lot of high tier restaurants near.

Stayed in March 2024

Hotel is located far from downtown and real Taskent

Good, newly built hotel in the same newly opened Tashkent City Park. Staff is extremely helpful. Rooms are clean and well equipped. Breakfast was good.

Stayed in February 2024

Great new hotel in Tashkent City Center. Stylish rooms, classy beds and bed linen. Neat restaurant with breakfast and perfect view on park.

Stayed in January 2024

amazing location and very helpful staff but very small rooms

Stayed in January 2024

On arrival the room given to us was horrible as it was stinking. Hotel staff accepted the issue and shifted us to other room. Which was good enough

Location

Stayed in May 2024

Bad services. They won’t bring even tooth brushes and toothpaste unless you ask them. Every day we need to ask them to bring. And the only excuses they have is people still that’s why we don’t bring unless guests asks for the thing that must be changed every day while cleaning. For 3 nights as family (me my wife and one little kid) in one room we had one pare of slippers. This is shame for suck kind of reputation of worldwide hotel.

Stayed in January 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in May 2024