Kettle and hair dryer had UK style 3 pin plugs with adapters - the kettle didn't work and it took a couple of visits by the staff to work out that the problem was with the adapter. No bedside table on one side of the double bed

Big room, v comfortable bed, big bathroom, good breakfast, responsive staff

Stayed in June 2022

Pool area can get noisy.

Beautiful building with grand but not too opulent decor. Spacious and comfortable rooms with great amenities. Excellent breakfast in restaurant with live music. All staff were very helpful and friendly. They provided an upgrade when they saw a member of the party was unwell. Good location. Very good value!

Stayed in June 2022

Everything was great.

Beautiful and clean place!

Stayed in May 2022

Beautiful hotel in the local style. Exquisite rooms and territory. Just down the street from a main road that has a fantastic fish restaurant. Excellent staff.

Stayed in April 2022

The air conditioner in our room was not working - if we hadn’t unpacked, we would have asked to switch rooms. As well, the beds were not soft - but this seems the standard in Uzbekistan, so cannot complain.

Warm attentive staff, massive clean gym and swimming pool with sauna, great breakfast with live musicians playing the right wake up music. Character in the grounds and design. The staff at the restaurant were also attentive - enjoyed the fish platter with bread (ask for spreadable cheese) and the grilled vegetables.

Stayed in April 2022

Nothing at all. It was a perfect stay

The hotel is converted from an old madrassah with modern facilities.The staff was very helpful and friendly.

Stayed in March 2022

N/a

Front of house staff were especially helpful

Stayed in April 2022

everything

Stayed in March 2022

nothing

interior and facility

Stayed in March 2022

Fantastic hotel. Great pool, sauna and gym. Really spacious and well maintained rooms. Wouldn't hesitate to stay here again.

Stayed in March 2022

No

Spacious room, beautiful decorations, good location, delicious breakfasts and live music. Next time, when I visit Tashkent, I’ll definitely stay here.

Stayed in March 2022

everything perfect with great staff

Stayed in March 2022

everything perfect with great staff in the hotel

Stayed in March 2022

I chose this hotel for the pool and spa facilities - the indoor pool was open but cold, we could only swim for 10 minutes or so at a time. The sauna was turned off and I didn't see much in the way of other spa facilities. I think it was expensive for the facilities on offer.

Loved the rooms and the staff were extremely friendly and helpful. Everyone we came across was very polite and friendly and the atmosphere around the hotel was really nice.

Stayed in March 2022

very good, excellent stuff, 24/7 restaurant and bar

Stayed in March 2022

nothing.

It’s an amazing hotel. There are plenty of amenities inside like pool, sauna, gym and restaurant. Also many restaurants in vicinity to hotel with variety of choices available. the staff is friendly and helpful.

Stayed in March 2022

nothing

Uzbek’s style

Stayed in February 2022

Bed is very firm (as everywhere in Uzbekistan) but this is a matter of taste. To go to the room I needed to pass through the hotel with numerous stairs which could be difficult with luggage (but you can always fetch help from reception). Would have been nice to eat made-to-order omelette if the order haven’t been misunderstood:). You can wait up to 10 min for cold(!) water

Staff was very welcoming; room was spacious and shower was huge with good water pressure. Also the hotel is big and you can find places to seat and talk with your friends and colleagues. 10 min from airport. If you leave early, ask for breakfast box at reception!

Stayed in December 2021

Location is odd. It's not the center, it not the outskirts. Just random building in the middle of a huge city. Maybe that's just a tashkent thing.

The staff are super friendly and accommodating. There to meet every request. They have a sauna and a pool. You have to warn them 2hrs to turn it on. It takes a while to heat up. Same with massages. Needs to be scheduled ahead. The gym is quite nice. In house breakfast is great. Complete with musicians for some reason. We paid $90/night which is a fortune by local standards, but easily worth it for US.

Stayed in November 2021

Only one thing. They forgot to clean the room. But it really doesn't matter.

Great breakfast every morning. Very good people working. I am very happy with their service. Will recommend this hotel to my friends. Thanks for everything.

Stayed in October 2021

The food at the restaurant was overpriced and not tasty, so I wouldn't necessarily recommend eating at the restaurant apart from the breakfast. The breakfast was good.

We enjoyed our stay very much. I was traveling with my 2,5 year old son and my sister, and the hotel staff were very accomodating. Only minus is the rooms are not noise isolated and it can get quite noisy on the hallways. We had some pretty loud neighbours when we first checked in, to a point that I had to go out of my room and ask them to be quiet. It was almost midnight. Other than that all was well. Breakfast was amazing.

Stayed in October 2021

No elevator ☹️

Everything is perfect

Stayed in September 2021

There were broken chairs

The staff were exceptionally good

Stayed in July 2021

Great architecture, friendly and helpful staff, great facilities.

Stayed in July 2021

It’s my favourite hotel in Tashkent since now 😍 Luxury Arabic night

Stayed in June 2021