Nothing...not one complaint... and that says a lot as I'm very particular about everything

My stay at the hotel, was a comforting and lovely one, nice well maintained property with beautiful gardens, rooms nicely appointed...with plush double beds and nice comfortable linens, bathroom is spacious, and a nice amount of storage space in the room...a mini fridge, coffee and tea station with a kettle, along with complimentary bottled water was all an added bonus, all rooms it seems comes with a patio/balcony...so nice to relax on the outside, the staff was very accommodating, helpful and welcoming, it's on the beachfront so beautiful sunrise and sunsets...lounging around by the pool while taking in the views of the ocean all made for a wonderful stay, so its name fits it perfectly...definitely will return

Stayed in May 2024

Nothing really to dislike had a pleasant stay.

Hotel was clean and secure... walk out to pool or beach...

Stayed in March 2024

Wait staff was unfriendly...Bacon was awful as well as eggs..room balcony door dod.not.lock and safe did not work..

Location wS awsome and was clean..reception was great..

Stayed in February 2024

It took to long to get food.

Stayed in February 2024

The bed was super soft which may not be the best for everyone. I slept fine. The water pressure for the shower was a little weak and the temperature gauge was finicky. A screen on the patio door would have been a bonus. Only once or twice did a mosquito sneak in during the 8 days we stayed. We didn't employ the air-conditioner but it was working fine. A few more cushions for the lounge chairs would have been good. We only went without a cushion once. This is not a hotel issue, but a plea to my fellow tourists; please take care to properly return you glass bottles and caps. There was an excess of broken glass and bottle caps on the beach.

The people of Saint Vincent are absolutely wonderful, polite, relaxed, sincere and friendly. The beach was right at our doorstep. The grounds were lush, spotless and well maintained. Easy access to everything right off of our patio door. It was quiet at night and in the morning. The fresh breeze off the ocean was constant. The oversized wicker lounge chairs around the pool and patio area were very nice

Stayed in February 2024

Room is a bit tired

Friendly staff,lovely location,lovely food

Stayed in February 2024

Hotel was a little tired when we arrived some of the bar staff were not very welcoming which was a shame so we eat and drank next door.

Nice location on the beach.

Stayed in February 2024

Although breakfast is available for a charge I feel this should be added complimentary even if just 1 morning.

Very good location on the beach, easy to get to town.

Stayed in February 2024

nothing to dislike

Great location, comfortable bed, wonderful view

Stayed in February 2024

Loud music late into the night for an event on the Saturday of our stay, at the hotel (despite the hotel denying the existence of the wedding that night following a noise complaint. I wasn't looking for a refund, just for a potential change in policy). Couldn't sleep that night.

Setting is idyllic, the staff are incredible and accomodating. Welcoming and friendly.

Stayed in January 2024

The facility requires investment and upgrades. Hopefully, like neighbouring BeachCombers, Sunset Shores will receive required investment. Unfortunately, the hotel books events with loud music playing well into the night (midnight), so the windows and walls actually shake. This is an issue not with Sunset Shores in particular, but a lack of event venues in the country.

Incredible setting, beautiful location. Waves lap on the shore and sunsets are incredible. The staff, particularly Tucker in housekeeping and Hudson, Charlan, Rohnisha and Desiree in the restaurant and bar were accommodating and went above and beyond. They are all a credit to their profession.

Stayed in January 2024

All good.

Convenient location. I needed a one night stay between arriving late at airport and getting a ferry next day. Comfortable rooms friendly staff and good food. Just what was needed after a long flight.

Stayed in January 2024

The optional meal plan needs to be revised. I assume it is rarely selected as the staff wasn't very updated on its inclusions. Although we ate like royalty our actual bill was half as much $ then the meal plan option ( meal plan should just be a loyalty discounted rate (example "20% off 18+ meals pr week" .. "15% off 14-18 mpw" for your stay not just a random 55USD75 amount pr day)

Book this hotel..! Summary; Price was amazing, food was consistently excellent, rooms were small but perfect. Way cheaper to stay, eat, drink & beach at this hotel then you will find anywhere on St Vincent Small resort in a quiet location with the best beach on the island. 5 Star chef (definitely worth the price to eat onsight) & all the staff including the new manager were always happy & attentive. One of the owners was also visiting with her husband during our stay. Lovely lady, even helping clean around & tend to the pet parrot, but best just enjoying her time at the hotel like a regular guest (most would never even know she wasn't just a guest like they). Happy hour drinks were almost as cheap as @ the grocery store within walking distance. Grounds were well kept & loungers had comfortable pads if you wanted. Beautiful pool, safe location with 24hr guard service. Had a bit of extra security there for the last part of our stay, presumably due as we seen the Prime Minister of Barbados showed up to stay at the Hotel. Well named as the sunset is stunning to watch every night. WiFi was strong & fast until cruise ship beachers got passcodes. Cruise beachers were only around for a few hrs a couple times a week so not much of a bother at all. Easy walk over to Indian Bay Beach although I prefer the calmer bay at the hotel. Ask the manager if he knows any tour guides, we had an excellent private tour by Kevin of St Vincent's west coast to Dark View falls. If you desire there is a water taxi on the oceanfront boardwalk that will take you on the 30 second trip to Young Island to explore.

Stayed in December 2023

Glass on the beach (dangerous for the kids).

Close to the beach. Close to young island which I would recommend for lunch. Great for young families! Perfect stay for a night or so before you head to the Grenadines.

Stayed in January 2024

Bacon was not good

Nice staff

Stayed in December 2023

The menu in the restaurant was a little samey and there were times when some dishes were not available at all. Also, although the lighting in my room was very good during the day, some net curtains or light blinds would have provided some privacy. The curtains were blackout ones which meant if you drew them in the day to change, the room became completely dark.

The location and surroundings were beautiful. The staff were very polite and friendly and the room always clean.

Stayed in December 2023

N/A

Peaceful environment....beautiful view..food was very tasty 👌. The room was very nice.

Stayed in December 2023

I did not like that they had the same menu for everyday. Lunch and dinner. They had no chicken for my stay there. We ate at other restaurants next door and they had chicken so not sure what was happening. The lady that took our order was not very knowledgeable about the menu. When we got in, we ordered lunch, took almost 1 hour to get it after talking to the bartender he help us to get it. Need to improve on the menu and restaurants staff.

Staff was very friendly and knowledgeable, Receptionist was very welcoming. Rooms and grounds was clean and Comfortable..

Stayed in December 2023

One of the beds was too soft

The convenience

Stayed in November 2023

Portion sizes at breakfast was the only snag!

Proximity to the beach and surrounding attractions.

Stayed in November 2023

I booked a garden room, which was a mistake on my part. I didn’t feel we could use the balcony as it was more like a car park view than garden view, cars were parked right outside our balcony on the grass. I asked to upgrade and although the cost on booking.com was an additional $13 the hotel wanted to charge $41 per night. We refused to pay this as we felt we were being overcharged, especially as the hotel was almost empty. Balcony chairs were not nice and definitely not comfortable. We are going back to the hotel next week and have book a sea view room.

The pool area, the bars, the view from the pool area overlooking the sea.

Stayed in October 2023

Soft mattress

Engaging staff

Stayed in October 2023

The beds was extremely soft I sank in.

The location was perfect, everything I ate was really good down to the drinks. Everyone was very nice and accomodating. I will definitely go back.

Stayed in July 2023

Being charged for 2 cups of coffee that I served myself after the breakfast hours.

Manager helped me get tampons.

Stayed in August 2023

Flies

I was not always hungry for breakfast coffee was good but not enough on the breakfast plate.

Stayed in August 2023