Everything was great except that the internet did not work at all until the night before I was leaving. This was very problematic for me because I had to work on that trip. I had to go to libraries and coffee shops to use their Wi-Fi which was pretty rough. Also, the welcome email came the day after I checked in so checking in was very confusing.

Everything was great except that the internet did not work at all until the night before I was leaving. This was very problematic for me because I had to work on that trip. I had to go to libraries and coffee shops to use their Wi-Fi which was pretty rough.

Stayed in March 2024

Good location good beach and fun community beach area! Shower leaked, refrig and air conditioner were noisy but room was comfortable and well stocked for cooking thank you

Used the restaurant for lunch and dinner. Great!! especially the Bushwackers!! Poolwas good

Stayed in February 2024

The air conditioner is kinda noisy.

Walking distance to the beach, nice view of the marina, good restaurant in the vicinity, great staff who answer any concerns right away, and reasonable price.

Stayed in January 2024

The particular unit we stayed in was “tired”, almost to the point of being rundown. The air conditioner was old, rusty and noisy. The fridge, although appearing relatively new, was very noisy. We had to unplug it at night to get any sleep. The vertical room blinds had many slats missing. The bathroom towels were threadbare in many cases, such that you put your fingers through them. All of this can be fixed easily with a bit of TLC, but it really distracts from a great vacation.

Proximity to beach. On-site restaurant and pool. Beautiful view. Very comfortable bed with good pillows.

Stayed in December 2023

My recommendation would be that there be more of a light grocery shoppe on the property so that you could provision a bit more. Perhaps, expand the coffee shop to include more items or have another store on the property that would include more stuff, coffee, small food items, beer, wine and more novelties. Sudi's had some great artwork, which is awesome and unique. Perhaps, to just expand just a bit more by Sudi's ?

We had an absolutely wonderful time, the view from our room was beautiful. We could see when the rain front was moving in and could almost time it, which was actually awesome. And then, it's gone it about 10 minutes, very awesome. We are sailors, so we appreciate the weather. It was great being within walking distance to both Sudi's as well as the beach. We had a wonderful Sail and Snorkel experience that was right at the Marina, that I would highly recommend to anyone staying at the property. I especially enjoyed the Iguanas and Chickens, they were almost always posed and ready for their photos to be taken. We met so many wonderful people both Islanders and vacationers included. We would definitely come back. This was a great location, very close to Red Hook and the ferry to St. John. As far as the staff, Abby and Susan at Sudi's are absolutely fantastic!! We had a wonderful experience and would come back with more friends and family!

Stayed in November 2023

Honestly I couldn't believe they put a lock on the washer and dryer that are in the unit. That really threw off my whole trip. Some of the pillow cases smelled reaaaaally bad and I wanted to throw them in the washing machine and then I noticed there was a lock on it so you couldn't plug it in to the power. That is absolutely ridiculous.

The view is incredible. Obviously you are only staying here for the view.

Stayed in September 2023

Nice to have shuttles taken you from the top of sapphire down to the beach. Other than that it was an awesome stay. My partner and I were pleased.

Stayed in July 2023

Left message to add a day and was hard to get confirmed

Sudi's was great, the pool and beach were a short easy walk!

Stayed in May 2023

I am disabled and I couldn't reach the shower I had an incident but it was dealt with I came to spread my son ashes

Very quiet and no one to disturb you the bed was so comfortable I slept like a baby. The location was right on point the beach was clean. Adele is a very nice lady keep up the good work.

Stayed in May 2023

The stove is a bit dated

Excellent, location. Great host

Stayed in March 2023

We had no issues - nothing we didn't like about it.

Location was ideal - very near the water and very near the town of Red Hook. Perfect location. Room had porch, sitting room, bed, kitchen, decent bathroom. Ample parking, and a restaurant just 200' from our door. Would stay there again.

Stayed in March 2023

Being early in season, there were a few things that required attention from handyman and wifi provider, but Paradise Property management attended to these promptly and we thank them!!

Location was great, close to Sapphire Bay! Our condo was convenient to beach, Sudi’s (bar restaurant) and pool. Comfy bed !

Stayed in November 2022

Locked out upon arrival, no office open to help. No phone service to get email with directions that was sent upon arrival. This should have been sent days earlier. I had work to do no time for this last minute delay.

What breakfast?

Stayed in October 2022

we didn’t know how to connect the tv, the instructions were not clear

location

Stayed in October 2022

There was an issue with electrical power being turned off, but we were offered a different room right away. The facilities were not close to ADA compliant - only one pool had a ramp, but we made do and were not expecting anything different than what we found.

The convenience of the facilities. There was a cafe on site. the view was incredible.

Stayed in August 2022

the outside noise early in the morning

it was spacious and access to the beach

Stayed in June 2022

no complaints! but I do wish the room had beach chairs & snorkel equipment we could’ve used

Great views, close to beach and nearby resort amenities, easy to get taxis. Communication with staff was fast and easy. Condo had all the basic necessities we needed!

Stayed in June 2022

Bed could have been softer and I noticed the sheets had stains on them.

The location was perfect. I stayed in room 178 which has a balcony with a great view. Taxis are always in the area and there is a beach bar within walking distance. There’s also a restaurant was near the pool but I heard to only go for drinks, not food. Room was clean and roomy for my stay.

Stayed in April 2022

I can’t think of anything

Condo was really nice and very comfortable. Everything was very close using taxi’s. The food at Saudi restaurant was delicious. I will definitely book again next year.

Stayed in March 2022

roaches in my bed first night. loud old a/c was annoying inside and worse on patio

I liked the location. enjoyed easy access to beach and pool

Stayed in November 2021

the condo could use a little upgrade… new paint, replace the overused dishes, fix the laud refrigerator etc.

location was perfect beach and pool area beautiful

Stayed in December 2021

our tv and wifi didn’t work, the restaurants close very early, or just won’t open sometimes

location. food near us. all of our friends were near us.

Stayed in October 2021

There were just some minor inconveniences, but they didn't detract from the quality of the property. We had to reach out and ask for check-in instructions on the day of check-in and the wireless hotspot was not in our apartment upon arrival, so we had to ask/wait for it before we had WIFI access. There was a lock on the plug for the washer/dryer, so it could not be used.

Location is great, close to the ferry and the center of Red Hook. Travel to the airport was about 1/2 hour by cab. Beautiful view from the balcony and a large, clean space. Great amenities such as: pools, beach, beach chairs & towels and on-site restaurants.

Stayed in September 2021

Bed was too hard

Everything else

Stayed in August 2021