4126 Annas Retreat, 00802 St Thomas, US Virgin Islands
#5 of 23 hotels in St Thomas
Guests' ChoiceBased on 23 hostel reviews
8.3Cleanliness
8.4
Comfort
8.6
Location
9.1
Facilities
8.6
Staff
9.0
Value for money
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 23
Reviewed: 10 May 2024
Angie
Puerto RicoWiFi was very weak and unstable. The toaster did not work. It would be nice to have washer dryer in the kitchen.
Location, welcoming, living room with kitchen and TV.
Stayed in May 2024
Reviewed: 1 July 2023
Traveleraroundtheworld
United StatesThis is my third consecutive booking at this hostel. I booked from 20 to 22 June, then from 22 to 24 June and this booking is from 24 to 27 June. During previous bookings, I enjoyed my stay in this hostel a lot, but the rest during the third booking was spoiled by the arrogant and defiant behavior of the cleaning lady, who came to work with her little daughter and walked around the kitchen for three minutes, didn’t wash the floor, didn’t do nothing and gathered to leave. I stopped her and respectfully asked her to clean the faeces-stained toilet bowl and the floor near the toilet bowl, which had been covered with urine for the past 6 days, starting from the first day of my vacation on June 20th. She promised to clean the floor and the toilet immediately but left without doing so. She said that the hostel was cleaned only once a week. I told her that I had been living in this hostel for a week and none of the cleaners had come to clean the overflowing huge trash can that stank of rotting food in the kitchen for five days. On June 26, I came to the reception and reported everything to the above employees, but this cleaning lady behaved impudently and refused to do what she promised me to do, but did not. As a result of the negotiations, another cleaning lady (whose mother is from Yugoslavia) said that she would wash the floor and she did it very efficiently and diligently. My conclusion: the hostel is very well arranged for the comfort of the guests, but the cleaning lady abused the trust of the hostel owner and lowered the hostel's prestige. Every self-respecting hostel owner who valued his reputation would have fired such an impudent and arrogant cleaning lady.
I liked everything except the rude behavior of the cleaning lady.
Stayed in June 2023
Reviewed: 25 June 2023
Traveleraroundtheworld
United StatesI felt comfortable in this hostel. I liked its exterior and interior design. The staff is very attentive and friendly. Good aura throughout the hostel. Several grocery stores near the hostel. Nice view from the window of the room. I will definitely come back here with my adult children.
Stayed in June 2023
Reviewed: 28 March 2024
Ольга
UkraineCool place! Brandie was very friendly and helpful! Thank you very much :)
Stayed in March 2024
Reviewed: 25 January 2024
Jenifer
United StatesThat I had to leave !!
I loved how artsy it was ! The garden kitties were so cute and nice. The bar food was amazing. The location was so central to do just about anything I came there for with several safari stops. ( cheap way to get around the island) all the amazing travelers I met and became friends with. It's really a fun and just welcoming and helpful spot if you're new to the island and everyone know where it is. Great value for your price and Definitely now one of my favorite places to stay.
Stayed in January 2024
Reviewed: 7 November 2023
Austin
United StatesCan be a hassle to get into town with the safaris, but if you’re driving it’s fine!
Beautiful area, bar just downstairs, lots of cute cats
Stayed in October 2023
Reviewed: 17 July 2023
Wright
United StatesIt’s a very cute hippy dippy hostel. Comfortable rooms and common rooms. It’s an older rustic and wooden property so obviously it’s not perfect or pristine but it’s very cute. Even when there was live music at the bar downstairs the rooms were quiet. The value is excellent.
Stayed in June 2023
Reviewed: 10 July 2023
Suryanarayana
United StatesBreakfast not provided
Stayed in July 2023
Reviewed: 25 June 2023
Traveleraroundtheworld
United StatesI felt comfortable in this hostel. I liked its exterior and interior design. The staff is very attentive and friendly. Good aura throughout the hostel. Several grocery stores near the hostel. Nice view from the window of the room. I will definitely come back here with my adult children.
Stayed in June 2023
Reviewed: 17 June 2023
Beverley
United StatesKitchen dirty with old furniture. Everything is HORRIBLE!!!!
Nothing!! Was a very bad experience. The bathroom has odor, the bed uncomfortable, the room was fifty dirty. It was disgusted. I have to get disinfectant and paper towels to clean bathroom after each person use. Ppl left urine in the toilet bowl , did not flushed..it was a terrible experience for me. This is not a recommended place to stay.
Stayed in June 2023
Reviewed: 19 May 2023
Lori
United StatesIt was awesome and very cool to meet other travelers...
Stayed in May 2023
Reviewed: 2 March 2023
Samuel
UK Virgin IslandsI booked single accomodation i got shared accomodation
Stayed in February 2023
Reviewed: 31 January 2023
Tyson
United Statesvery cool vibe. beautiful nature. good bands and live music on site at Roots bar
Stayed in January 2023
Reviewed: 19 January 2023
Shanoya
United StatesOn the very first morning we were awoken by roosters but you quickly get accustomed to it. After the first morning it becomes white noise.
This property is close to everything. There’s a mall about a 10 minute walk away along with. There are a few eating options just a short 2 minute walk away such as Wendy’s and Pizza Hut. The hostel is very beautiful, a lot of seating options on the balcony and in the communal dining/living area. The owner is super friendly and doesn’t hesitate to help with any issues such as getting a taxi.
Stayed in January 2023
Reviewed: 22 December 2023
Lawrence
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 10 September 2023
Julia
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 22 February 2024
Tacaro
South AfricaThere are no comments available for this review
Stayed in February 2024
Reviewed: 20 March 2023
Blessing
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 8 March 2023
Angel
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 21 May 2023
Anonymous
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: 16 July 2023
Anonymous
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 29 April 2023
Anonymous
United StatesThere are no comments available for this review
Stayed in April 2023
Showing 1 – 23
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content