38 Tran Phu, Hoan Kiem, Hanoi, Vietnam
#67 of 867 hotels in Hanoi
Guests' ChoiceBased on 1150 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.4
Facilities
9.2
Staff
9.8
Value for money
9.1
Free WiFi
9.2
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End of dialog contentReviewed: 3 June 2024
Akesa
New ZealandEverything was amazing.
Everything about this hotel was outstanding, the location, the service, buffet breakfast and the most amazing rooms ❤️ we enjoyed our stay here so very much and will definitely be back again.
Stayed in June 2024
Reviewed: 2 June 2024
Joshua
United KingdomNot a huge amount of room poolside but we still enjoyed it during the hours of peak heat
Fantastic location near the famous train street (but far enough away to avoid the chaos!). Staff were fantastic - we booked an additional day for when we returned from Bai Tu Long and the hotel were happy to look after our main suitcase and take care of laundry whilst we were away.
Stayed in April 2024
Reviewed: 31 May 2024
Zoe
Australianothing
loved this little gem of a hotel ! breakfast was amazing so many choices ! location was in the little bit quieter side which was prefect but still easy enough to get to the main hustle and bustle !
Stayed in May 2024
Reviewed: 30 May 2024
Alex
United KingdomNothing.
This hotel is excellent. The service we received from all the staff was amazing.
Stayed in May 2024
Reviewed: 29 May 2024
Meredith
JapanThis was a beautiful hotel, beautifully decorated and well located. It was quiet but at the same time located close to the French quarter and train street so very lively! The people were just delighted. Very kind and helpful. I felt extremely safe and well looked after. It was great to have a pool to relax and refresh after a hot day.
Stayed in May 2024
Reviewed: 28 May 2024
Sven
GermanyExtremely friendly stuff, clean rooms, perfect location. My second time and I will come back.
Stayed in May 2024
Reviewed: 28 May 2024
Pavi
United KingdomLovely new hotel.
Stayed in May 2024
Reviewed: 27 May 2024
Lawrence
New ZealandRooftop price of drinks way too much..
The staff were very helpful and caring to your needs and inquiries. The rooftop bar was nice, although the drink prices were very high. Roof top pool was OK but small with only 5 loungers. Great location in old quarter. Restaurant was lovely with good food selection at reasonable prices and special mention to Nora who explained about the food and provided 5 star service. Free mini bar as well.
Stayed in May 2024
Reviewed: 26 May 2024
Camille
FranceWell located, comfortable, great breakfast, great spa, very nice staff
Stayed in May 2024
Reviewed: 26 May 2024
Debbie
AustraliaThere wasn’t really much I didn’t like
The decor was beautiful The hotel was very clean The service from the staff was outstanding
Stayed in May 2024
Reviewed: 26 May 2024
Christine
New ZealandSeriously, there is nothing that comes to mind.
Great location, comfortable beds, great rooftop bar, lovely pool, very clean, lovely staff, awesome massages, great laundry service, and free beer! You cannot go wrong!
Stayed in April 2024
Reviewed: 25 May 2024
David
SwitzerlandHaving more space for the swimming pool
Really great hotel with high value for money Bar is really nice with a nice waiter Khai!
Stayed in May 2024
Reviewed: 25 May 2024
James9burton
New ZealandThe bikes could get updated in the gym.
The rooms were spacious, clean, comfy and had everything you need. The pool was great especially after sightseeing. The staff were accommodating, friendly and they organised so much for us couldn't be happier 🙂
Stayed in May 2024
Reviewed: 24 May 2024
Hao
TaiwanNo convenience store nearby
Every staff is worm and considerate, especially Suzy. She’s like an old friend of mine.
Stayed in May 2024
Reviewed: 21 May 2024
Emily
United KingdomIf you wanted to catch the sun when by the pool it’s limited as it’s under a roof.. but the sides are open and there are large windows so you still get to enjoy the outdoors feeling as well as the view.
Location is perfect to walk out into great shopping, bars and restaurants. The rooftop bar is pretty special as well. Super impressed with the interior design as well.
Stayed in May 2024
Reviewed: 19 May 2024
Sarah
United KingdomNothing.
This hotel is really lovely. The staff are amazing and it's in the best location. Highly recommended. We used the pool and the spa and all just great ! They even accommodated a late checkout as we left at 9pm .Would come again .
Stayed in May 2024
Reviewed: 19 May 2024
Sarah
United KingdomWe had one evening meal that was disappointing but breakfast were brilliant.
Stayed in May 2024
Reviewed: 16 May 2024
Iain
United KingdomThe Aira was easily the best hotel we stayed at during our travels in Vietnam! The staff could not do more for you. They were outstanding start to finish. Our room was very nice, super clean & very comfy bed. The hotel receptionist Suzy made our stay, after welcoming us to the hotel and walking us through the introductory pack. She informed that there were a number of trips avaliable that we could book through the hotel. We were interested in the Ha Long Bay trip. Suzy took us through our different options and once we decided she handled everything for us. Our Ha Long Bay trip was above expectations so a big thank you to Suzy for her help there! The Aira is also in the perfect location, just on the outskrits of the Old Quarter and a 2 min walk from train street. We also had a lovely drink in the hotels sky bar where you can catch the sunset! Highly recommend!
Stayed in May 2024
Reviewed: 14 May 2024
Phillippa
United KingdomBreakfast was a bit limited and our room at first seemed a little damp but did seem to get improve once the air con got going
Staff were SO friendly, really appreciated the warm welcome. Location was perfect, huge rooms and we were kindly upgraded
Stayed in May 2024
Reviewed: 14 May 2024
Hendrik
SwitzerlandThe only thing I missed was an iron and small ironing board in the room.
We booked Aira as our “main-base” for exploring Hanoi and its surroundings and stayed here twice during our vietnam-trip. The hotel and its personnel is very welcoming, competent and offers many amazing trip suggestions (for example Hanoi city tour in an offroad car, foodtour, Ninh Binh etc). Being located in the old quarter and only three minutes from Train Street and in walking-distance from many more sights, the hotel is as central as one can get. The rooms are fully equipped (with a complementary mini-bar), cleaned daily and, despite the central location, very quiet. The rooms are perfect to take a break from exploring. The hotel and room interior is classy. Food-wise the breakfast offered in the hotel is very diverse, with interesting/delicious and western-oriented choices from the a la-carte-menu in addition to the buffet. For lunch and dinner, the restaurant is also very well equipped. The rooftop-terrace offers beautiful sights, but lacks a bit of a “loungy” atmosphere, compared to the restaurant. With all the hotels we stayed during our trip and the ones we saw only from the outside, Aira definitely was our best pick.
Stayed in April 2024
Reviewed: 13 May 2024
Moushumi
United StatesMore toiletries could have been provided. For instance, there was not body lotion and extra soap would have been nice.
Very nice staff and fantastic location! I spent a week at the hotel since I was in Hanoi for work. I would definitely stay here again, especially since it's centrally located. I had a really nice room and the buffet breakfast was great.
Stayed in May 2024
Reviewed: 11 May 2024
Chantal
AustraliaNothing.
The staff at Aria boutique were so amazing, they made our honeymoon so special. Tony especially was so lovely and helpful. Definitely recommend this hotel if you want a well located hotel with beautiful amenities.
Stayed in May 2024
Reviewed: 10 May 2024
Patrycja
United KingdomEverything was perfect. Location very close to the train street and plenty of options walking distance. Food in the restaurant was best we had in Hanoi. Lots of options and affordable prices too !
Stayed in May 2024
Reviewed: 10 May 2024
Mark
United KingdomNothing
Great location for seeing the sights of central Hanoi. V friendly and helpful staff. Delightful restaurant and lovely food.
Stayed in May 2024
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