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Reviews of Aira Boutique Hanoi Hotel & Spa 4 stars

38 Tran Phu, Hoan Kiem, Hanoi, Vietnam

#67 of 867 hotels in Hanoi

Guests' Choice

Review score

Based on 1150 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.8

  • Value for money

    9.1

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 3 June 2024

    10
    Amazing place to stay in the Old Quarter, Hanoi!
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was amazing.

    Everything about this hotel was outstanding, the location, the service, buffet breakfast and the most amazing rooms ❤️ we enjoyed our stay here so very much and will definitely be back again.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Great location and staff
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights

    Not a huge amount of room poolside but we still enjoyed it during the hours of peak heat

    Fantastic location near the famous train street (but far enough away to avoid the chaos!). Staff were fantastic - we booked an additional day for when we returned from Bai Tu Long and the hotel were happy to look after our main suitcase and take care of laundry whilst we were away.

    Stayed in April 2024

  • Reviewed: 31 May 2024

    10
    prefect place to stay staff where lovely
    • Leisure trip
    • People with friends
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    nothing

    loved this little gem of a hotel ! breakfast was amazing so many choices ! location was in the little bit quieter side which was prefect but still easy enough to get to the main hustle and bustle !

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Excellent hotel with amazing service.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    This hotel is excellent. The service we received from all the staff was amazing.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Beautiful hotel in top
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    This was a beautiful hotel, beautifully decorated and well located. It was quiet but at the same time located close to the French quarter and train street so very lively! The people were just delighted. Very kind and helpful. I felt extremely safe and well looked after. It was great to have a pool to relax and refresh after a hot day.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Perfect located hotel with friendly stuff, clean rooms and a beautiful rooftop bar
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    Extremely friendly stuff, clean rooms, perfect location. My second time and I will come back.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Lovely new hotel.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooftop price of drinks way too much..

    The staff were very helpful and caring to your needs and inquiries. The rooftop bar was nice, although the drink prices were very high. Roof top pool was OK but small with only 5 loungers. Great location in old quarter. Restaurant was lovely with good food selection at reasonable prices and special mention to Nora who explained about the food and provided 5 star service. Free mini bar as well.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Well located, comfortable, great breakfast, great spa, very nice staff

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Loved staying here & would highly recommend hotel
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There wasn’t really much I didn’t like

    The decor was beautiful The hotel was very clean The service from the staff was outstanding

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    The best of Hanoi!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Seriously, there is nothing that comes to mind.

    Great location, comfortable beds, great rooftop bar, lovely pool, very clean, lovely staff, awesome massages, great laundry service, and free beer! You cannot go wrong!

    Stayed in April 2024

  • Reviewed: 25 May 2024

    10
    Lovely hotel
    • Leisure trip
    • Couple
    • Junior Suite with Balcony Double
    • Stayed 1 night
    • Submitted via mobile

    Having more space for the swimming pool

    Really great hotel with high value for money Bar is really nice with a nice waiter Khai!

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Amazing stay in hanoi.
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony Double
    • Stayed 4 nights
    • Submitted via mobile

    The bikes could get updated in the gym.

    The rooms were spacious, clean, comfy and had everything you need. The pool was great especially after sightseeing. The staff were accommodating, friendly and they organised so much for us couldn't be happier 🙂

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Wonderful service and experience staying here. Every staff is worm and considerate, especially Suzy. She’s like an old f
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    No convenience store nearby

    Every staff is worm and considerate, especially Suzy. She’s like an old friend of mine.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    A hotel that gives you luxury without compromising being in the heart of the city!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    If you wanted to catch the sun when by the pool it’s limited as it’s under a roof.. but the sides are open and there are large windows so you still get to enjoy the outdoors feeling as well as the view.

    Location is perfect to walk out into great shopping, bars and restaurants. The rooftop bar is pretty special as well. Super impressed with the interior design as well.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Brilliant hotel .best staff and best location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    This hotel is really lovely. The staff are amazing and it's in the best location. Highly recommended. We used the pool and the spa and all just great ! They even accommodated a late checkout as we left at 9pm .Would come again .

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Lovely hotel in great area. A bit on expensive side for what it was but overall very happy
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had one evening meal that was disappointing but breakfast were brilliant.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Great Hotel in Hanoi, Amazing Staff and Perfect Location!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights

    The Aira was easily the best hotel we stayed at during our travels in Vietnam! The staff could not do more for you. They were outstanding start to finish. Our room was very nice, super clean & very comfy bed. The hotel receptionist Suzy made our stay, after welcoming us to the hotel and walking us through the introductory pack. She informed that there were a number of trips avaliable that we could book through the hotel. We were interested in the Ha Long Bay trip. Suzy took us through our different options and once we decided she handled everything for us. Our Ha Long Bay trip was above expectations so a big thank you to Suzy for her help there! The Aira is also in the perfect location, just on the outskrits of the Old Quarter and a 2 min walk from train street. We also had a lovely drink in the hotels sky bar where you can catch the sunset! Highly recommend!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Great stay!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was a bit limited and our room at first seemed a little damp but did seem to get improve once the air con got going

    Staff were SO friendly, really appreciated the warm welcome. Location was perfect, huge rooms and we were kindly upgraded

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Our best pick for Hanoi
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The only thing I missed was an iron and small ironing board in the room.

    We booked Aira as our “main-base” for exploring Hanoi and its surroundings and stayed here twice during our vietnam-trip. The hotel and its personnel is very welcoming, competent and offers many amazing trip suggestions (for example Hanoi city tour in an offroad car, foodtour, Ninh Binh etc). Being located in the old quarter and only three minutes from Train Street and in walking-distance from many more sights, the hotel is as central as one can get. The rooms are fully equipped (with a complementary mini-bar), cleaned daily and, despite the central location, very quiet. The rooms are perfect to take a break from exploring. The hotel and room interior is classy. Food-wise the breakfast offered in the hotel is very diverse, with interesting/delicious and western-oriented choices from the a la-carte-menu in addition to the buffet. For lunch and dinner, the restaurant is also very well equipped. The rooftop-terrace offers beautiful sights, but lacks a bit of a “loungy” atmosphere, compared to the restaurant. With all the hotels we stayed during our trip and the ones we saw only from the outside, Aira definitely was our best pick.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    9.0
    Excellent hotel and fantastic location
    • Business trip
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 6 nights

    More toiletries could have been provided. For instance, there was not body lotion and extra soap would have been nice.

    Very nice staff and fantastic location! I spent a week at the hotel since I was in Hanoi for work. I would definitely stay here again, especially since it's centrally located. I had a really nice room and the buffet breakfast was great.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The staff at Aria boutique were so amazing, they made our honeymoon so special. Tony especially was so lovely and helpful. Definitely recommend this hotel if you want a well located hotel with beautiful amenities.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Highly recommend!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect. Location very close to the train street and plenty of options walking distance. Food in the restaurant was best we had in Hanoi. Lots of options and affordable prices too !

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Brilliant. Special mentions for Tony in customer relations, May who runs the restaurant on the top floor and the staff o
    • Leisure trip
    • Couple
    • Junior Suite with Balcony Double
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location for seeing the sights of central Hanoi. V friendly and helpful staff. Delightful restaurant and lovely food.

    Stayed in May 2024

Showing 1 – 25

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