301-303 Ly Tu Trong, Ben Thanh, District 1, Ho Chi Minh City, Vietnam
#399 of 1,007 hotels in Ho Chi Minh City
Guests' ChoiceBased on 403 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.0
Facilities
7.9
Staff
8.4
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 8 June 2024
Richard
AustraliaRoom a little small but was adequate
Location Good Breakfast Comfortable bed
Stayed in June 2024
Reviewed: 20 May 2024
Hauke
GermanyThe hotel is really good and good value for money and generally speaking I can recommend it. The breakfast is outstanding. It has only one problem: The room doors. They are not really soudproof. In the room you could hear every word spoken in the hotel hallway and vice versa. Sometimes you can even hear people in other rooms, This situation is not appropriate for a hotel like this. I stayed here before and it was the same. Hopefully the management will invest some money to fix this problem soon. Nobody wants to be disturbed by people in the hallway!
Stayed in May 2024
Reviewed: 15 May 2024
Gavin
United KingdomShower leaked and flooded the bathroom,check in too long
Location fantastic breakfast suave rooms
Stayed in May 2024
Reviewed: 13 May 2024
Gerard
AustraliaPool area was a bit crowded
Very nice hotel in a great location
Stayed in April 2024
Reviewed: 8 May 2024
M
United KingdomMorning cleaning staff in floors dose loud sounds with their talks and gears regardless person is sleeping or not they all loud and banging doors talking loud in corridors super noisy
Location convenient to close to city center
Stayed in May 2024
Reviewed: 25 April 2024
M
United KingdomChecking process they treating every one with big suspicion and they way ask to take deposit from your credit card They saying we will deposit back the money but when I ask deposit will come back to my account they say 20 days I found bit unpleasant
Antique looking and has some fine touches and location is just okay night time little noise around from bars but still fine in room
Stayed in April 2024
Reviewed: 1 April 2024
Didde
DenmarkHad to argue with the receptionist, my experience was that she didn’t believe that we had booked with half board, meals twice a day. It appears to be a twist between the hotel and booking.com. Still we got vouchers for one special kind of Combo, even if we suggested to pay more or less, we could only had that one kind. Still we only got one voucher to share. As wrote it was a twist between the hotel and booking.com BUT the rigidity, and for start the impoliteness was very unpleasant.
Stayed in January 2024
Reviewed: 5 March 2024
Rajika
IndiaNo black tea in the room! I had to get it from the restaurant where I would be given two unwrapped teabags at a time!
The beds were a good size, the bathroom was also nice and large. The complimentary foot massage and meal was a nice touch
Stayed in March 2024
Reviewed: 4 March 2024
Vee
United KingdomThe hotel shares communal facilities with a sister hotel, so a lot of people who are staying at the budget hotel are allowed to enjoy the higher-end hotel... Only one lift, so very slow. Pool area is very dated and far too small for the number of people in the hotel. Maintenance that could be done in quiet hours was continuing during busy time. Restaurant/bar staff were exceptional, reception staff were a bit short at times, and definitely not enough people at reception for busy times - we were always waiting in a queue to ask even small questions. Bell boys were very friendly and welcoming!
Location was great for first visit, rooms were lovely, classic style and good bathrooms too. Good happy hour, and live music was very good.
Stayed in March 2024
Reviewed: 7 February 2024
Joanne
AustraliaThe pool did not live up to the images. It was small and didn't look particularly clean. The location of the jacuzzi was in the bar area so not inviting or relaxing.
The room was lovely and spacious. Bed was hard! We enjoyed our stay and the free cocktails and chips were a treat each evening. The view from the top was amazing.
Stayed in January 2024
Reviewed: 28 January 2024
David
BelgiumLots of complimentary things included with the booking!
Stayed in January 2024
Reviewed: 17 January 2024
Thereza
United StatesLong steep stairwell to enter and exit property.
Very friendly, helpful staff.. Convenient rooftop top amenities.
Stayed in January 2024
Reviewed: 16 January 2024
Athina
IndonesiaThe rooms were nice, but I felt the hotel was in it for the cash grab. The property had this list of things they *might* charge extra for if you leave stains in the bed and one of them was blood. It was just a really weird thing to write and list, and they had more as well. They also allowed late check out but they wouldn't honor how much you bought the hotel for on booking.com, so you had to use their current hotel price which is obviously more expensive. The pool was also weirdly located, like half of the pool was covered by the concrete floor that made up level 11. The hand holder thing was not strong nor was it good. I also cut open my toe rather badly in the jacuzzi on one of the ragged sharp tile.
Nice bed, nice room. They upgraded us to a different room but i think hotels should not do this unless they ask the guests first because I originally booked one with a window room and was given a room with no windows. Location was good
Stayed in January 2024
Reviewed: 26 December 2023
Alan
MalaysiaRoom could have been bigger
Very good location, excellent breakfast and courteus staff.
Stayed in December 2023
Reviewed: 4 December 2023
Rinard
AustraliaWe were advised by reception we would be staying in a non-smoking room but as soon as we walked in, the room smelled like cigarettes and I immediately felt sick and dizzy.
It was very central, you could walk or take a grab anywhere else. Staff were very helpful and friendly.
Stayed in December 2023
Reviewed: 20 November 2023
Lien
New ZealandLoved the property
Staff are fabulous
Stayed in November 2023
Reviewed: 6 November 2023
Benjamin
MalaysiaToo small lift and slow lift
Breakfast
Stayed in October 2023
Reviewed: 3 November 2023
Daniel
SingaporeThe carpet in the hotel needs to be clean and shampooed. It looks dated and dirty.
The location is great! The service from the staff was excellent, ever wanting to help wherever possible.
Stayed in November 2023
Reviewed: 3 October 2023
Matsumura
JapanThe hotel was not as big and gorgeous as I imagined from the photos. Cleaning service comes around 8:30 which I found a bit too early. Sometimes the cigarette odor comes into the room maybe from other rooms(?) despite the hotel were non-smoking.
Very clean everyday, convenient location that you can walk to most of the places, many cafes nearby, big bathtub, delicious breakfast with various options, foot massage here was the best, afternoon tea offered, friendly staff.
Stayed in October 2023
Reviewed: 12 September 2023
Gan
SingaporeBreakfast and dinner is below expectation in terms of quality and taste.
Stayed in September 2023
Reviewed: 8 September 2023
Graham
AustraliaBed was hard and climbing in and out of the bath was very difficult for a shorter person.
Very convenient location
Stayed in September 2023
Reviewed: 5 September 2023
Nthato
South AfricaI do understand that it was a busy weekend but quite a few things were off. I arrived on time and was told to wait. I waited for a while until I had to leave and come back. We called 3 times to get a room clean on Saturday. One of the towels they left still had visible stains on it. For the price, the room didn’t have plugs on both sides of the bed. We paid a deposit for an breakage or any things we purchase, I was then told on check out that money will only be refunded after 3 days. This was only communicated to us when checking out. We’ve stayed at Alagon multiple times and have never been asked for a deposit, we usually pay when we check out.
The breakfast and afternoon tea were amazing and great value for money. It’s located to all the great places in D1 and it’s a short ride most other districts. The staff were helpful at times and the room was good. The foot massage was both relaxing and soothing. The staff at the Spa were friendly and welcoming.
Stayed in September 2023
Reviewed: 1 September 2023
Martin
AustraliaWe needed two rooms which was okay but we were put on different floors. It would have been more convenient to be all put on the same floor. Also, we only had one key per room, and this limited us in how we could come & go, eg if one wanted to go upstairs for a swim while the other wanted to go out shopping.
A beautiful hotel in which to relax with very clean & airconditioned rooms. A great retreat when the heat is too much. The breakfast was excellent with a wide variety to cover everyone's taste. Afternoon tea was an added bonus after a morning spent sightseeing, shopping or swimming in the roof top pool. The rooms were also excellent, very clean and roomy. The staff could not be faulted - friendly and helpful. We would recommend this hotel and city as a great place to explore and relax.
Stayed in August 2023
Reviewed: 18 August 2023
Jen
IrelandReally enjoyable stay here, clean room and comfortable bed. Centrally located with nice pool, sauna and steam room to enjoy after a day exploring. The selection of food provided at breakfast was excellent. Staff helpful and friendly. Would recommend this hotel.
Stayed in August 2023
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