Nothing

Everything is perfect. So clean, good condition.

Stayed in April 2024

Our first two nights the resort was hosting conventions, culminating in a dinner with speeches and music till 10pm that had a sound system that was amazingly loud, I mean crazy loud, 10 floors up and you could hear it through closed doors and headphones loud! Not the best introduction, though certainly not the end of the world. The cost of things at the resort vs outside it was expensive, comparative to Australian prices, this was expected and we worked around it for the most part. The exception was laundry. $16 US for a token and enough washing powder to do 1 load of laundry, yourself, in an onsite laundry mat, or $24 US for washing and 1 dryer cycle is downright ridiculous and infuriating in my opinion. A lot of the on-site restaurants were closed while we were there which really limited our dining options. The breakfast restaurant was very loud and frenetic, very large and set low in the landscape, so no nice views from any of the tables and while there was plenty of food options they weren't varied much so it got a bit repetitive if you're there for a week. Lastly the water temperature in the showers (we were in the north tower) barely made it to luke warm most days.

The Alma was a great resort with very good facilities. Pools were clean and plentiful, often we had one to ourselves. The breakfast buffet was plentiful and there are lots of tables. Staff were lovely, hard working and for the most part, spoke very good English. The apartment was HUGE with a great ocean view and very comfortably accommodated the four of us. Our kids (12 & 15) had a blast and loved the waterpark, pools and Italian restaurant buffet pizza and icecream nights. The gym facilities were excellent and it was easy to get around on the golf carts as needed. I asked if it was possible for a birthday cake to be made for our son and they made a lovely one for us for free, which was a wonderful bonus. The nearest town, Cam Lam, was a short drive away with heaps of restaurants, spas and shops. Overall it was a wonderful week at the Alma and we would recommend it for a family holiday.

Stayed in March 2024

Staff were not attentive to room service requests

Choices of swimming pools for adults and kids

Stayed in March 2024

Wifi coverage within room is fair and cannot reach all rooms; spa is a bit expensive and inconsistent

Amazing buffet, many pools, free buggy services within resort, good seafood restaurant

Stayed in March 2024

Absolutely nothing negative although, not a critic of the resort but the buffet breakfast - Alma Garden (self serve food buffet style) was quite mad, packed with tourist. Recommend walking to La Casa for a more peaceful breakfast where you can sit down & order (inclusive as well) from a menu + everyone gets a cheese tier!

Absolutely incredible!!! We were a couple visiting for 1 night/ day only and oh my was it a paradise, away from the hustle and bustle of HCMC. We visited while it wasn’t super busy (off peak season I think) so it was quite peaceful. The staff are exceptional, we were soo impressed at how well maintained the staff keep their facilities, landscaping, pools - everything was pristine. Would love to come back here for a honeymoon!!! Also fabulous food options We just booked the standard room - and it was jaw dropping, exactly as pictured! We spent majority of the time by the pool or restaurants so didn’t feel the need to upgrade to the villa

Stayed in March 2024

thin towels

beach, swimming pool, water park, food.

Stayed in February 2024

Long wait for check in and check out :( Water park allowed outside guests so we dont feel like it was a part of the resort.

All services exceeded my expectations despite busy business during the holiday. There are many restaurant options and the service was fast. There are 12 pools so it was not hard to find a less busy pool. Kids club is huge with lots of fun activities. There's even a science museum within. We feel like 3 days were not enough to do everything. My 3yo had such a great time. There's a food court for lunch with less $$. The room is so spacious and there are 2 toilets. I've never stayed any resort with 2 bathrooms. We loved everything abt Alma and definitely would come back. One of the best resorts.

Stayed in February 2024

The restaurants were very expensive and always empty, I would imagine that if they dropped their prices to an affordable level they should be able to fill them up. The Alma Mart supermarket was also expensive and about 200% more expensive than what you would pay in a normal supermarket. Even though the units have their own kitchens, there are no cooking utensils or bowls. Each unit gets 2 plates and 2 knives. Nothing more. The resort is far from everything, once you leave the resort, it is a long journey to Nha Trang, about 30 min by taxi, so if you do not want to stay in the resort the entire time, this might not be a good option.

We stayed at Alma for one week in January. This resort is very big and there are multiple accommodation options. We stayed in a 2-bedroom apartment in the towers. The view was spectacular and the unit was big and very new. The unit was cleaned daily. The waterpark was a big highlight for the children and they enjoyed all the different slides. The mini golf and archery were also great. The youth club had various options for the kids, but the games were all expensive and nothing was included in the hotel price. The breakfast in the morning was fabulous and everything that you could possibly want was available. The kids loved the children's buffet as well as the chocolate fountain.

Stayed in January 2024

The resort is so big there’s so much to do, we had dinner at the Italian restaurant on site and it was the best pizza and pasta I’ve had in a very long time. The staff are super friendly and accomodating, nothing is too much for them. Our kids didn’t want to leave just like us

Stayed in January 2024

Prices in the restaurants could be cheaper. Food in the in-house restaurant was pricey.

The property is beautiful. The facilities are fabulous. It's a place to go to relax and rejuvenate.

Stayed in January 2024

The cost of food was quite high.

Beautiful resort with very comfortable apartments. The breakfasts were exceptional. Aside from swimming, there were also many activities to do, such as mini golf, water park, ping pong, etc.

Stayed in December 2023

So many rules that herded us about and directed what we do. Vietnamese food was great but the other foods were average.

Clean and beautifully maintained with lovely friendly staff. The water park was a highlight and lots of fun for families.

Stayed in January 2024

N/A

Everything was as expected Big spacious room, actually we had a big apartment Nice sea view Friendly and helpfully staff Really clean Very good food and fair prices Lots of things to keep you busy or you can just do nothing and relax by 1 of the 12 pools

Stayed in January 2024

Staff goes way and beyond to satisfy all your needs. Really caring hospitality.

Stayed in December 2023

Beautiful and well-presented grounds. A good variety of options for activities and dining. Helpful and friendly staff.

Stayed in December 2023

Not enough buggys to move around. The resort is very big and we had to wait 20 minutes under the sun with kids every time we wanted to go somewhere… And not convinient at all with baby stroller or wheel chair, because there are stairs everywhere :( Half of the pool were closed. We didnt mind but we notice it. Staff didnt want to give us towels at the water park for the kids. Some are very nice and other are rude at the pool and breakfast.

Big, confortable and clean apartment with beautiful view. Nice with kids : water park, kids club, etc. Amazing breakfast ! Staff speak english well :) Well organised : Good idea to use bracelets to pay !

Stayed in November 2023

The food was all fine - nothing amazing, but totally acceptable and a wide variety.

This is an exquisite, beautiful resort with every amenity you could ask for, for a very reasonable price. If Australia had a direct flight to CXR airport, I can see many more fmmilies coming here. But the long flight to HCMC and additional domestic flight make it a deal breaker for many Aussies who look at Bali or Fiji instead. I am so glad I brought my family to Alma. It was worth the flight. The value for money is excellent. For now this resort isa bit undiscovered and therefore uncrowded. We loved having the choice of many peoples, often sharing with nobody else! We had the entire beach to ourselves. The splash park is popular but still uncrowded. The whole place is clean and beautiful. We upgraded to a beachfront pavilion with private plunge pool - it was luxurious and a fabulous choice to have our own place to return to when wanting to rest or get out of the sun, yet still have the view and a pool in the shade, rather than being in the towers. It was so private and quiet.

Stayed in October 2023

No issues Perhaps mention 5-10 mins drive from airport

Everything

Stayed in September 2023

Staff were very accommodating. We had room changes and also had dinner by the beach setup with a photographer arranged (not usual service). My Nguyen was very helpful helping us set this up before staying. Will definitely stay again!

Stayed in June 2023

Amazing place for going with kids/family

Stayed in June 2023

The cost of the supermarket and in the restaurants is a bit high.

Everything is beautiful ! Amazing stay especially with our 2yo kid : there is a great kid house to play. There is also a sandbox right next to the bar : perfect for both parents and kids.

Stayed in May 2023

Nothing, it was Brilliant

Beautiful facilities, staff friendly and professional. Had a lovely restful stay

Stayed in May 2023

One of the best resorts I’ve stayed at. The staff, facilities, experience were incredible.

Stayed in May 2023

the room was great and spacious

Stayed in May 2023