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Reviews of Hoi An Coco River Resort & Spa 4 stars

999 Tran Nhan Tong, Cam Thanh ward, Tp Hoi An, Cam Thanh, Hoi An, Vietnam

#22 of 294 hotels in Hoi An

Guests' Choice

Review score

Based on 144 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    9.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 21 April 2024

    10
    Hoi An hapiness
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    All of it from start to finish and I will always stay here in Hoi Anl

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Perfect!
    • Leisure trip
    • Family with young children
    • Family Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    We had a wonderful time staying here. The staff are kind, speak English well (thank you Sunny!) and we wish we could have stayed longer (we stayed 4 nights). The rooms are clean, great facilities, relaxing pool amongst a lovely garden. The shuttle bus to and from town was so helpful. Can’t wait to come back one day!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Weekend Away
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Location of the hotel is great, a short cab into town or to the beach. Room was very spacious and comfortable, with a nice balcony overlooking the good sized swimming pool. We didn't eat in the hotel, so cannot comment on the food. Staff - super nice and extremely helpful, cannot do enough to look after you, but in a very genuine way. As we live in Hanoi, we will be back for sure.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Unforgettable stay - exceeded our expectations. I highly recommend this resort!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Everything! Especially the clean and beautiful room and comfortable bed. We travelled with our 4 children (from 10 to 17 years old) and booked a family room and a deluxe room. The rooms were clean, spacious and beautifully decorated. Everything including the services was perfect and up to international standards! We will definitely come back!

    Stayed in April 2024

  • Reviewed: 30 March 2024

    10
    Excellent…great value time spent!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    It’s a wonderful resort. I met with Ms. Sunny! She’s helpful with other staff. I’d recommend this resort for a retreat.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Connecting Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. For the money its excellent.

    I travelled with my wife and daughter. We had a connecting room which was ideal. We throught the value for money was excellent. Large comfortable rooms with ac. Garden atmosphere. Large swimming pool. Great breakfast. There are a lot of friendly staff overseen by Sunny. Sunny is sunny! Will look after you and make sure you know the best way to enjoy Hoian. The town is 4km down the road. Theres a shuttle bus, but we went for taxi/grab at £2.50. We didnt get a chance to enjoy the restaurant, but i bet it would be good.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with River View
    • Stayed 2 nights

    From the moment we arrived until departure, the staff exceeded expectations. Exceptional customer service, with a commitment to making our stay comfortable. Great value for the price paid, exceeding our expectations.

    Stayed in February 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    None.

    Home feel hotel. The rooms are spacious, clean and comfortable. Swimming pool and jacuzzi are available. Free shuffle to and from Hoi An Old Town. River view restaurant, food are delicious with reasonable price. Cocoboats and fishing boats in the river are easily seen. Sunny is nice, helpful and efficient. She is ready to serve whenever required. Staff Vy at frontdesk is nice and friendly. We enjoyed and relaxed very much during our hotel stay from 6.3.2024 to 9.3.2024. We would like to have another stay at this hotel in the nearer future.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Review of Coco River Resort
    • Leisure trip
    • Family with young children
    • Family Room with City View
    • Stayed 1 night
    • Submitted via mobile

    It's a shame that it's a little far from Old Town.

    The kindness of the manager and the information woman at the resort was the best resort I've ever been to. The resort facilities were clean and the water temperature of the swimming pool was so good. If I go on a trip to Hoi An again, I will visit again.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    10
    Right place for a quiet stay even if the building close to the street. Good pricing for the services received. Ths sta
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    No

    Very nice people, the property is well taken care of. Lots of people continue to maintain the pool, the bushes, the painting. Loved the breakfast every day with quick service, lots of choice and pleasant service Always there to help either with missing towels or places to go

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    A beautiful home away from home
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing everything was great. Maybe adding some coffee services charged like latte, cappuccino…

    We felt very comfortable in this hotel. The staff was so kind and helpful. A special thank you to Tran who has been exceptional and made sure we felt home. Rooms are very spacious, big bathtube. Good breakfast. We recommend.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Staff were very friendly and helpful, and the grounds are beautiful

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    It was a pleasant stay with a lovely spa, great apartment and nice breakfast. We would definitely recommend the Resort
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    It was bit noisy, the location is a bit far from the old town, but get here easily with scooter or grab

    The staff was very friendly, the breakfast had a good variety, the apartment was big and the bathroom was great (with a tub)

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    Amazing stay:)
    • Leisure trip
    • Family with young children
    • Family Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Maybe the shower head is not that good. But it's ok. The function is good and the water is hot.

    Good experience in every aspects. The stuff here were so nice especially Sunny, who gave us a lot of useful information and also help us with the difficult transportation during the holiday. The view is beautiful too, it's a pity for us to stay here for just one night. Hope we will have a chance to stay here longer next time!

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nice place for familly

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Exceptional
    • Solo traveller
    • Deluxe Double Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Sunny is perfect and know her job and have strong responsibility on guest. Strongly recommend to be promoted to General Manager

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Connecting Room
    • Stayed 2 nights
    • Submitted via mobile

    we really have a relaxing holiday in this resort. The service and room are good for our family. It also near to old town. We love it.❤

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Exceptional
    • Solo traveller
    • Deluxe Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    sunny is really kind and doing her job ar herb best. I wish come back again

    Stayed in February 2024

  • Reviewed: 28 January 2024

    10
    Amazing staff
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The service was amazing. We rented a motorbike from the hotel, but on the way we had a flat tire. The hotel manager immediately sent a man who brought us a new bike and took care of the old one. all within 20 minutes. The location is great because it is in a quiet and peaceful place. The hotel offers free shuttle service to and from Hoi An (the hotel is only 5-6min away from the city Center). All of the employees were extremely friendly. You feel like at home in the hotel.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    The perfect spot to unwind
    • Leisure trip
    • Couple
    • Coco Double or Twin Room with Terrace and Garden View
    • Stayed 3 nights
    • Submitted via mobile

    It was one of the best stays we've had in a while. The whole team was super attentive and genuinely friendly. From recommending local spots to small personal touches, everyone made us feel right at home. The rooms were clean and well maintained with all the facilities easily accessible. The location is perfect for a bit of peace and quiet. You can actually hear the birds chirping! The Old Town is just a 5-minute grab ride and we never had trouble getting a ride back. Hotel shuttle was also an option and included in our stay. The spa was really nice and relaxing, and the Vietnamese massage was a perfect way to unwind after a day of exploring the city . Overall, it was a great break from the usual city noise and the staff's hospitality really makes a difference.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    Lovely relaxing week in Hio An
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Very friendly, kind and considerate staff. Lovely room with great facilities and very clean.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Coco Family Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    A little far out of town / beach, but having free shuttle and bikes made up for it.

    Staff are amazing, beautiful hotel with great facilities. We stayed with 2 kids and loved the adjoining rooms. Pool is lovely. Would stay again.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    10
    Best honeymoon
    • Leisure trip
    • Family with young children
    • Honeymoon Suite
    • Stayed 6 nights
    • Submitted via mobile

    We had the most amazing stay here. We booked this hotel last minute but it didn't disappoint. The staff were beautiful. We had our 18 month old son with us on our honeymoon, and they gave us so much care and attention. They helped us book a driver and showed us some great places to eat. I wish we could stay longer. Thank you for helping us enjoy our holiday in hoi an.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    We've enjoyed our stay, and we'll definitely be back for our next visit.
    • Leisure trip
    • Family with young children
    • Family Room with City View
    • Stayed 6 nights

    The hotel is a bit far from the town, but they offer a free shuttle bus twice per day at 9am and 3pm, somehow it'll be more convenient if it can be more times in a day.

    The room is spacious, clean, nice deco, comfortable. The breakfast is delicious, various. And the most significant thing in this hotel is the staffs - they are very helpful, enthusiastic, and always smile that make us really feel warmly.

    Stayed in January 2024

Showing 1 – 25

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