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Reviews of Apartments by Vitrine

21 Phố Trần Xuân Soạn, Hai Ba Trung, Hanoi, Vietnam

#18 of 588 Holiday rentals in Hanoi

Guests' Choice

Review score

Based on 24 apartment reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.0

  • Facilities

    9.7

  • Staff

    9.6

  • Value for money

    9.6

  • Free WiFi

    8.8

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Showing 1 – 24

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    No Breakfast

    No Breakfast , the place is closer to the main tourist attactions of Hanoi

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Very beautiful & highly recommend!!!!!!!!!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights

    A few extra supplies to make it more comfortable would have been nice (ie roll of paper towels, some laundry detergent for the washer, and some dishwasher detergent for the dishwasher)

    A very beautiful, clean, and spacious apartment. It is stocked with a few dishes, towels, and complimentary toiletries. The beds were comfortable and the place was spotless- not a speck of dust anywhere. Complimentary water bottles were given and the apartment was cleaned every other day. Very nice!

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Being first time travelers to Vietnam we felt safe and welcome with all the amenities needed to make our stay comfortabl
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Traffic noise.

    Space, amenities, comfort, safety.

    Stayed in April 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    I highly recommend this hotel

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Amazing apartment. Nicest place we stayed in Vietnam. Great holiday but this was our last night and certainly felt luxurious.

    Stayed in December 2023

  • Reviewed: 30 January 2024

    10
    Will definitely stay in Apartments by Vitrine again but next time, I will request for a higher room.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights

    I was hoping we would get a higher floor to avoid the noise from the road but the good news is that the bedrooms are further from the road than the living room. It would have been better if there was room service or (otherwise) for brooms to be accessible. But since housekeeping only came on Mondays and Wednesdays, we had to keep the house tidy ourselves but there were no brooms / vacuum cleaners for us to do so. There was no bathtub which would have been marvellous. My mom and sister used the masterbedroom but did not have any issues with the lack of a bathtub. I'm a bit fussier. :P

    There was no breakfast as part of the deal but I think I still got great value for money. The apartment was accessible by lift (it opened up directly to our apartment). Came with 2 bathrooms (one shared with the master bedroom and another common bathroom). Does not have a bathtub but that's okay. The water is hot when needed considering it was rather cold when we visited Hanoi. There were some flies around but it was not overly irritating. The apartment comes with a dishwasher and crockery and cutleries so you can order in food and consume them comfortably. Also, the stove (induction cooking), microwave oven and spacious refrigerator makes it excellent to prepare simple meals. Oh there are no utensils apart from a handful of pots and pans. The washer-slash-dryer is very useful if you're staying for an extended duration so there's no need to bring too many clothes. Just an overnight run with the machine sets you for the rest of the trip. Using the TV was a bit of a challenge as the default language was set to Vietnamese. So we did not watch much TV. There's no safe in the room so you may have to bring your valuables with you when you walk around.

    Stayed in January 2024

  • Reviewed: 21 December 2023

    9.0
    Dream place - better than your imagination.
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately, the internet is very bad. You cannot work or even google with it. They have told us, that our european Apple devices are not compatible with the vietnamese connection standards.

    The apartment was just awesome. What a dream. The interior is made out of the best and the room plan is made up perfectly for groups and families. The staff is super friendly and will try to help you in every situation. It‘s close to Ho Hoan Kiem - so super central. There are really nice food places around and if you are too tired, you can still call GrabFood. If you have the chance to live in this apartment, then stay here!

    Stayed in December 2023

  • Reviewed: 20 December 2023

    10
    Perfect
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Maybe the organisation of cleaning could be a little better

    We had an amazing stay! Very clean, modern, spacious and beautifully designed apartments. Would gladly come again

    Stayed in October 2023

  • Reviewed: 8 December 2023

    10
    This was very luxurious for the price. We can’t wait to return. Lots of grab drivers close by.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Phone reception non existent in bedrooms especially at night when door to road was closed down. No cutlery.

    It was amazing, we had the whole floor to ourselves. Good quality appliances and staff were so responsive. Bed was super comfortable and black out curtains. Only 15 minute walk to lake and old quarter. Apartment was spotlessly clean and we got new sheets and towels every few days. Apartment has own washer/dryer too.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Loft
    • Stayed 3 nights
    • Submitted via mobile

    Little bit away from things so you’ll need a scooter or a grab but worth it for the stay.

    The best apartment we stayed in! The attention to detail on the this property has everything. Beautifully furnished, very nice place to be.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    10
    A much better accommodation alternative, will now always choose apartments instead of the hotel
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Really good value for its money!!! Clean, spacious, nice staff, good security, includes everything you might need during the stay

    Stayed in October 2023

  • Reviewed: 24 August 2023

    9.0
    A very good option for family stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We stay in 1st floor, the curtain is a bit too transparent, but still acceptable.

    The room is excellent, very big and gorgeous. The locations is not in old quarter but still very convenient. The staff are very friendly and helpful. Also, many local restaurant nearby. It is a good place to stay for family.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    10
    Will definitely stay here again! Staff was incredibly friendly and helpful!
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location, super clean and comfortable /modern floor plan

    Stayed in July 2023

  • Reviewed: 6 January 2023

    10
    Exceptional
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 28 nights
    • Submitted via mobile

    October 2022 a lot of construction noises from neighbouring apartments.

    Management took great care to make this place just perfect. I will be back for sure.

    Stayed in November 2022

  • Reviewed: 18 September 2022

    9.0
    well furnished and centrally located
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    very modern and centrally located

    Stayed in September 2022

  • Reviewed: 8 August 2022

    8.0
    very nice place to stay in. I would suggest families to go and stay there
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    nthg as such

    clean and nice

    Stayed in August 2022

  • Reviewed: 25 July 2022

    10
    Nice !
    • Business trip
    • Solo traveller
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Perfectly clean and comfort, nice and friendly staffs

    Stayed in July 2022

  • Reviewed: 11 April 2024

    7.0
    A great alternative if you don't want to stay in the Old Quarter and want extra space for the family
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Wifi was a bit patchy even though it seemed the modem/booster was in the 2nd bedroom and there was a bit of street noise from the front glass doors that led down to street from the 1st floor apartment we had. Kettle was provided but could have done with tea/coffee amenities.

    The size of the apartment and the facilities made for an enjoyable short term stay. Easy access and the security guard was friendly and helpful.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 15 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 27 October 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 25 December 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 8 October 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in October 2022

Showing 1 – 24

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