Bãi Cháy Cảng Tàu Khách Quốc Tế Hạ Long, Ha Long, Vietnam
#88 of 323 hotels in Ha Long
Guests' ChoiceBased on 335 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.4
Value for money
8.1
Free WiFi
6.2
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End of dialog contentReviewed: 1 June 2024
Olivia
AustraliaLoved our guide Lucy!
Stayed in May 2024
Reviewed: 28 May 2024
Jelena
SerbiaIt was very clean and they put effort to make it fun for us. The bay is very beautiful, and our tour guide Lucy was super helpful and nice!
Stayed in May 2024
Reviewed: 26 May 2024
Bradley
AustraliaThe cruise was jammed packed with back to back activities and due to running late (5 day public holiday in Vietnam didn’t help) it felt even more rushed. Would look at going on a 3 day / 2 night cruise next time to try and alleviate this issue so we could appreciate the Bay more
The boat was very clean tidy and comfortable. The food was scrumptious and the staff helpful and made sure you had everything you need
Stayed in April 2024
Reviewed: 22 May 2024
Simon
United KingdomWe missed out on Pilates due to the weather, but it turned out the weather was actually fine. Because this area is in high demand, there are numerous boats coming and going, which often results in being transferred to a day boat. This makes it difficult to return to your room quickly. The activities felt rushed, and the days were packed with little downtime, which seems unavoidable given how the area is managed. I would have appreciated some free time on the boat during the day. In hindsight, staying for just one night or opting for a day boat might have been better. This isn't a criticism of the booking itself, just an observation. Additionally, the water in the area isn't very clean due to the presence of large ships and residents living on boats in the bays. It would be great if measures could be taken to prevent people from dumping garbage in the area.
Nice boat. Room was clean, and tidy. Staff were good. Prices are more than on the mainland, but still relatively cheap. Food was good, the location is lovelY
Stayed in May 2024
Reviewed: 22 May 2024
Tarek
AustraliaNothing
Everything was wonderful. The cruise, the room, the food, the tours, and the tour leader Ben were very pleasant and excellent to deal with.
Stayed in May 2024
Reviewed: 21 May 2024
Emily
United KingdomLovely staff, great tour guide, would recommend staying more than 1 night for best activities, great food for vegetarians, lovely cocktails
Stayed in April 2024
Reviewed: 17 May 2024
Tarek
AustraliaNothing
The service was fantastic. Ben, the tour leader, was a pleasure to deal with. One night cruise was great, and we enjoyed every minute of it. Arcady management( Jimmy) was very helpful and kind to reschedule our trip due to sickness, we are very grateful for all the attention. Will come back again.
Stayed in May 2024
Reviewed: 29 April 2024
David
AustraliaNothing really. A lot more boats out there than I than I expected.
The boat was great. The cabin was comfortable and the view from balcony was always stunning. The food was good and staff were friendly and helpful. The activities were well organised, we did Tai Chi, Kayaking, Swimming, pearl farm and relaxing. Recommend two nights as 2nd day was the best.
Stayed in April 2024
Reviewed: 29 April 2024
Renee
AustraliaBoat is aged. The limo bus coming home was extremely hot poor air con at the back of bus.
I enjoyed the activities. Lucy the tour guide was fantastic. Rooms were good.
Stayed in April 2024
Reviewed: 28 April 2024
Justin
United KingdomThe boat was a little older looking than the pictures advertised, but inside the restaurant etc was great. Unfortunately Halong Bay is overpopulated with visitors. We knew it would be busy but surprised at how busy the attractions were
The food and staff were fantastic. The room was nice with a little balcony for night time. Enjoyed the cave tour and had a great massage on board
Stayed in April 2024
Reviewed: 28 April 2024
Codie
AustraliaMichael, Lucy and the staff all made us feel very welcome. The trip was well organised and professionally done.
Stayed in April 2024
Reviewed: 27 April 2024
Andy
United KingdomA bit noise near engine house. But that's to be expected!
Great boat, staff and service is amazing.
Stayed in April 2024
Reviewed: 26 April 2024
Julia
United KingdomThe accommodation was nice, nothing really to dislike.
The boat was a nice traditional boat and our cabin had an outside balcony.
Stayed in April 2024
Reviewed: 24 April 2024
Ahmad
IsraelThe attractions are so crowded and a bit disappointed
Overall a great experience
Stayed in April 2024
Reviewed: 22 April 2024
Jose
United KingdomThe coffee
Reasonable choice of food and amounts.
Stayed in April 2024
Reviewed: 20 April 2024
Sonja
AustraliaGreat tour through Halong Bay. We got a room upgrade which was nice. Crew ensured we had plenty of vegetarian options.
Stayed in April 2024
Reviewed: 19 April 2024
Chris
AustraliaThe plastic ! The ocean was covered in plastic and oil from tourists and locals
Really enjoyed the boat Staff were lovely Great guide and communication
Stayed in March 2024
Reviewed: 19 April 2024
Leah
New ZealandJust a bit tired
The cruise was fine. Boat quite tired. Water wasn’t provided with meals you had to purchase which was disappointing. One night sufficient on baking bay. Our guide very lovely and lots of energy.
Stayed in April 2024
Reviewed: 14 April 2024
John
AustraliaWaiting 1.5 hours for the luxury bus back to Hanoi. First bus to the port was clean and comfortable. Return bus was not as nice with rubbish from previous group and broken seats.
Comfortable, clean rooms and friendly, helpful staff. Trip was fun and relaxing. Great views and tours were fun. Food was good too.
Stayed in April 2024
Reviewed: 13 April 2024
Barbara
IrelandBed not very comfortable with only single sheets available for the double bed. Our cabin was pretty noisy as nearest to the engine..
Lovely ambience onboard with friendly staff. The dining room was beautifully decorated and the bar and dining room staff were excellent and very professional. Food was fantastic with good choice and exceeded our expectations. We did a 3 day 2 night cruise which I would recommend as the first day was spent going to Tittop Island which was a very crowded beach. The second day was better with kayaking and swimming in Lovely quieter locations.
Stayed in April 2024
Reviewed: 12 April 2024
Philip
AustraliaAll the plastic in the bay rubbish
The friendly staff
Stayed in April 2024
Reviewed: 9 April 2024
Yi
SingaporeSoundproofing is not great, if you are an early sleeper you may hear noises from other passengers.
This 2D1N trip includes one trip to a dry cave, one trip to Titop Island, one trip to a wet cave (kayak/bamboo boat), as well as night activities such as karaoke and squid fishing. Food was good and the room is really nice too! There is also a cooking demonstration where we got to make our own spring rolls. We had a great guide and the itinerary was fulfilling but not too packed.
Stayed in April 2024
Reviewed: 9 April 2024
James
MaltaWe were asked to reconfirm our booking via the booking.com msg app which we missed a number of chasers and risked a cancellation had booking.com not stepped in on the eve otherwise all good.
Highly recommended cruise operator - great itinerary, excellent food, super comfy and A+ team!
Stayed in April 2024
Reviewed: 6 April 2024
Filipe
BrazilLucy is the high point! She is an awesome person and a great guide! Ha long bay is so beautiful!
Stayed in April 2024
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