Room had a few small roaches. Makes it uncomfortable as it came out of nowhere. Air conditioning vents also need to be cleaned and it didn't provide good air flow to living room but bedrooms we're ok. Cause condensation and it could've been more efficient and cooler.

Good, nice, welcoming staff. The apartment was clean with the exception of below, what we didn't like. Place has a great view with shops below for needed necessities such as water, snacks, and milk for toddlers. Price was good. Would get better points if not for the negative.

Stayed in May 2024

Location was out of town centre, but we did know that when booking. Could have some more utensils provided in kitchen. Also two lift keys would be handy for a family

Apartment was very spacious & great value, when we checked in after a long late flight at 2am the reception gentleman was so helpful & took great care of us. Good facilities with pool, playground & breakfast included.

Stayed in April 2024

The location is not in center, but it is also good and refreshing when you are tired of the noise and traffic in downtown.

The apartment is so comfortable, with all we need including a washing machine, and television with YouTube channel, and a kitchen, and so on, with all what make you feel like home. There are super friendly staff who help us. We also enjoyed the delicious breakfast, that you can choose from the menu and they will cook for you. My kid loves the swimming pool and playground so much that she did not want to go home. There are 4 mini market stores you can spend time for quick shopping.

Stayed in April 2024

The main bedroom bed could have been a little softer, and cutlery to be provided in case a family not knowing how to use the sticks. Toaster for bread missing and some utensils to prep dinner. Guidance / booklet of places to visit in Hanoi would be super supportive and the transport guide like the bus routes or app to be downloaded to be used.

The variety of food, as we are from South Africa not knowing Vietnam food. Chef is excellent and friendly never said no to anything we are asking for. Security very well organized from front door to room to lift even for children. We really enjoyed the stay especially the undercover swimming pool for relaxing and cooling off, it was all very well done, thank you we will surely press on your button to visit again. Thank you.

Stayed in March 2024

the kitchen utensils and cutlery was not sufficient. There were no foot mats and kitchen towels next to the sink. It was so difficult to keep the floor and the kitchen sink area dry.

The property was very good and very well maintained.

Stayed in March 2024

poor Wi-Fi reception in the rooms

the breakfast was tasty but not suitable for a stay of several weeks

Stayed in March 2024

Prime location, close to everything..clean..staff is very helpful, professional, and welcoming.

Stayed in February 2024

A little far but not too bad, can grab anywhere.

Huge apartment. Great shower. Fabulous shows on TV too. Great beds and also has a kitchenette.

Stayed in December 2023

Great staff

Excellent apartment

Stayed in October 2023

The apartment was huge! The apartment was really nice and clean and full if amenities. Great places near by for food and for shopping. The apartment is far from the city centre, which is fine as you can take a taxi into the centre.

Stayed in December 2023

None.

The staff were very accommodating regarding our requests and were very polite and helpful. Toiletries were also replaced daily. The breakfast options were delectable.

Stayed in November 2023

None.

The staff were very accommodating regarding our requests and were very polite and helpful. Toiletries were also replaced daily. The breakfast options were delectable.

Stayed in November 2023

It's about 7km from the Old Quarter, so can take a bit of time getting there and back, but we used the Grab app with no problems.

Lovely apartment gym, pool, big TV, and great breakfast each day, especially if you like noodle soups - the bun Singapore was delicious. The view is also amazing at night. Exceptionally clean and handy to have a washing machine. We stayed for a week to have a bit of a rest from travel and really enjoyed the apartment.

Stayed in November 2023

Clean and nice service. Apartment manage directly so easy to contact.

Stayed in November 2023

The property is so good. The breakfast is very good. The roooms are very spacious. Good for family/group stay.

Stayed in October 2023

Not many tourists, so a bit out of place. Pool is vietnamese and a heads up to shower before hand. A big drive to attractions.

Nice big rooms. Modern. Good for families.

Stayed in June 2023

The product description says that there are four bathrooms in three rooms, but in reality, there are three bathrooms in three rooms. The toilet tissue location is so far away that you have to twist your body into an acrobatic way to touch the tissue. There is no space to put shampoo or soap in the shower booth. There's not enough space to put soap in the sink. In addition, it does not provide soap. Items provided include shampoo, conditioner, toothbrush, and toothpaste.

The breakfast served at the pantry on the 5th floor every morning was good because I could have a light breakfast. In particular, the soup of rice noodles is very delicious, so I recommend you to try it. The location of the accommodation is near Miding, but it's a little far away. Please note that it's not a distance that you can't walk at all, but it'll be a burden to walk in the middle of the heat. Fortunately, you can visit various attractions in Hanoi using the grap service. The room condition is very very excellent. A comfortable bed and living room(has a comfortable sofa) are provided, and simple cooking is possible with a simple kitchen. I was able to travel comfortably because they cleaned and managed it every day. Also, there was a washing machine on the balcony, and it was so nice to be able to wash wet clothes with sweat.

Stayed in May 2023

Pool smells too much

Felt like home

Stayed in April 2023

everything from the reception was perfectly great :) warmly welcomed with hospitality. nothing better

Stayed in December 2022

nothing

spacious

Stayed in September 2022

I saw cockroaches next to the sink

It was perfectly clean

Stayed in November 2022

nothing

spacious n cleanningness

Stayed in September 2022

location was not great too far from old quarter

very clean and lovely space to stay in

Stayed in August 2022

I could have stayed longer

I had such a great stay, the room was much more than I was expecting in regards to value for money. The area was nice with decent shops and a safe feel. There was an outdoor area on the 5th floor to relax in right next to the canteen, complete with grass, trees and even an area for kids to play and I've never met more helpful staff.

Stayed in April 2022