Tuan Chau, Ha Long, Vietnam
#98 of 311 hotels in Ha Long
Guests' ChoiceBased on 198 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.5
Value for money
8.0
Free WiFi
5.0
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End of dialog contentReviewed: 22 May 2024
Roshan
AustraliaThe second day was short. Because we started at around 11:30 pm and finished 10:30 am the next day. It was 2D1N but the second day was short so i was disappointed.it was like a 1 night trip only. Otherwise everything was perfect.
Stayed in May 2024
Reviewed: 21 May 2024
John
United KingdomAs other have said, some complimentary teas and coffees with meals would have been nice, but the cost is not extortionate by western standards.
This was a very comfortable mini cruise. Mr Ha and his crew were very attentive and kind. The scenery is just stunning and the staff were very good at getting us to the location for our kayaking experience before the rush from other boats. Pre trip communication was excellent with Anna arranging all of our transport to and from ha long.
Stayed in May 2024
Reviewed: 16 May 2024
Mabbs
AustraliaCost of Beverages was very very very expensive and you should be able to pay as you go as I like to keep track of what I'm spending. Not be shocked before departure
Everything was Excellent rooms we're fantastic clean a beds we're comfortable! Staff were great and always available! Food was Fantastic!! So much option ....never went hungry ..
Stayed in May 2024
Reviewed: 12 May 2024
Jakob
AustriaTreatment of the luggage could be a little bit more careful
Great staff, so friendly, professional and quick. It was a very great.stay!! Thank you again, Ms.Green, Mr. Ha and all others. Well equipped cruise ship
Stayed in May 2024
Reviewed: 12 May 2024
Shane
AustraliaMr Ha and the crew were really friendly and the level of service was very high. The chef did an awesome job feeding us. We were picked up and dropped off at our hotel, it really was a great way to finish our Vietnam adventure.
Stayed in May 2024
Reviewed: 30 April 2024
Nancy
South AfricaEvery is exceptional on this cruise. Of course there are quite a few cruise ships in the bay.. but it does not break the magic at all. This specific ship is really beautiful with great staff and really good food.
Stayed in April 2024
Reviewed: 29 April 2024
Simon
United KingdomThe room and sun deck were so well finished, the staff so attentive and day trip wonderful so worth spending 2 nights on board.
Stayed in April 2024
Reviewed: 21 April 2024
Michela
IrelandNothing. The only critic we have is not for the cruise itself. We found the bay very polluted from very points of view.
It’s lovely. Staff is great, so careful about everything. Food was delicious.
Stayed in April 2024
Reviewed: 16 April 2024
Woo
United StatesJacuzzi is not maintenance well.
Food
Stayed in April 2024
Reviewed: 14 April 2024
Eva
AustriaWould have been good to stay 3 nights instead of 2 so to have time for visiting the floating villages or do some hiking/walking on Cat Ba island.
The crew - very obliging! The cook made delicious dishes. Tour guide for cycling on Cat Ba island was great! Food, dinner, cocktails&drinks and the service is outstanding!
Stayed in April 2024
Reviewed: 12 April 2024
Eugene
MalaysiaNo hot water on first day of cruise
Rooms were big with huge windows to see outside scenery
Stayed in April 2024
Reviewed: 9 April 2024
Audra
AustraliaNothing
We had an exceptional experience. Incredible staff couldn’t do enough to make you comfortable. The food was incredible and if anything too much. The setting absolutely awe inspiring. So glad we did the two tonight rather than the one night trip. One night would’ve felt too rushed..
Stayed in April 2024
Reviewed: 2 April 2024
Angeline
United KingdomNothing
Stunning room. Lovely dining room and deck areas.
Stayed in April 2024
Reviewed: 25 March 2024
Suzanne
United KingdomNothing
Fantastic staff. Food exceptional Activities well organised Room perfect
Stayed in March 2024
Reviewed: 22 March 2024
Geordie
United KingdomAlthough advertised as a Junior Suite, the original photograph did not represent the room we stayed in, which was misleading. It was advertised as a 2 day/1 night cruise, but we boarded at 12:45pm and disembarked at 10:30am the next day, which was expensive for the time spent on board.
Staff and food were excellent. Bathroom was good.
Stayed in March 2024
Reviewed: 22 March 2024
Corey
AustraliaNothing
Frriendly staff, great food
Stayed in February 2024
Reviewed: 12 March 2024
Akihiko
JapanThe drinks were charged separately, so it was hard to estimate the total cost. Maybe coffee should be included in the price; I guess leaving alcohol drinks excluded is OK. Also, the happy hour system is a bit confusing and misleading, I thought we would get 1 drink free for each of us, and that's what it should be, but only one out of four drinks two of us drank was free at the end. The seats of the connecting ferry and the life jackets were awfully dirty and wet.
The spacious room with unbeatable seascapes and contemporary design, gorgeous meals with great options, very cheerful and helpful staff made the journey an unforgettable one! Also, on the bus ride from and back to Hanoi, Lee, who guided us on board was very COOL! He was joking almost all the time and made us very relaxed on the bus.
Stayed in March 2024
Reviewed: 9 March 2024
Maria
United KingdomThey should limit the kareoke so we are not subjected to people s bad singing all night long . Seemed a bit selfish of the poor singer 😂
The room was spacious . Big windows to make the most if the great views . Spacious bathroom with a big bath and shower . The food was plentiful and very tasty , plenty of variety . Activities were really fun
Stayed in March 2024
Reviewed: 9 March 2024
Clifford
United KingdomThe room was magnificent and clean. The staff were wonderful and attentive and friendly. Stay 2 nights and 3 days to have the better experience, anything less is too short. Loves the cycling around the island, swimming to a beach, and kayaking and even enjoyed watching the karaoke.
Stayed in March 2024
Reviewed: 1 March 2024
Leidy
AustraliaIt was an awesome cruise and staff, Jimmie and Jacquie were awesome!! Gracias 🥰
Stayed in February 2024
Reviewed: 27 February 2024
Tracy
United KingdomNothing
The room was excellent with everything we needed. Couldn’t fault it.
Stayed in February 2024
Reviewed: 21 February 2024
Zhuang
AustraliaBeds were rock hard!
The beautiful landscape could be seen even in the room! The kayaking was so calming and nice, however the itinerary was a bit too fast paced for me personally.
Stayed in February 2024
Reviewed: 19 January 2024
Debbie
AustraliaBeautiful rooms. Staff were amazing, a special thanks to Tu Tu, who went above and beyond and such a pleasure to have met.
Stayed in January 2024
Reviewed: 18 January 2024
Ashutosh
United KingdomStaff exceptional
Stayed in January 2024
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