27 Lo Su, Hoan Kiem, Hoan Kiem, Hanoi, Vietnam
#176 of 881 hotels in Hanoi
Guests' ChoiceBased on 2001 hotel reviews
8.9Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
9.7
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 20 May 2024
Ravishankar
IndiaThe hotel manager Mr Men is very friendly and helpful. Very courteous person. Made our stay at this hotel very comfortable.
Stayed in May 2024
Reviewed: 17 May 2024
Twit
AustraliaWish I stayed longer and how useless google maps are for walking around the area - give me a old fashioned map any day of the week.
Very good. Staff go the extra mile, if you have multiple destinations to get to ask and they'll work it out, not once was I let down. Free wifi good. Breakfast great. Air conditioning is good - this is underrated as some places air cons are to small to cool the room.
Stayed in May 2024
Reviewed: 17 May 2024
Tiago
PortugalThe only negative aspect was that they couldn't do my laundry on short notice before I checked out early the next morning
Comfy large bed, air conditioning, nice bathroom. Were able to accommodate my request to check in at 3am
Stayed in May 2024
Reviewed: 15 May 2024
Matthew
AustraliaBeautifully positioned in the old quarter. Clean and super comphy bed and pillows. The junior suite with city views was perfect.,
Stayed in May 2024
Reviewed: 15 May 2024
Nivedita
IndiaOkay
Nice stay! In old quarters area
Stayed in May 2024
Reviewed: 14 May 2024
Samantha
AustraliaA massive thank you to all the staff, especially Men, Bic, Duy, Duc & Yen. They went out of their way to help us on numerous occasions. So friendly, flexible and accommodating. Our family of 4 had a wonderful stay & will be back again.
Stayed in May 2024
Reviewed: 10 May 2024
Kristina
Lithuania-
I was so tired after long trip and when I come to check-in in here, I understand that it was the best choise. Hotel is in perfect location, inside is very clear and good smell. My room was in 10th floor with a HUGE and comfortable bad. That was one of my best stay in 14 day trip in Vietnam.
Stayed in May 2024
Reviewed: 8 May 2024
Whatstein
IsraelNice staff
Stayed in May 2024
Reviewed: 7 May 2024
Александр
VietnamThere was no window in the room that wasn't clearly mentioned in description and it can be seen that there's some kind of fake blinded window in the picture.
The location is great, decent breakfast, friendly and helpful personnel The room is in good condition, cleaned on a daily basis
Stayed in May 2024
Reviewed: 7 May 2024
Susan
AustraliaVery nice staff, helpful and room was clean and comfortable
Stayed in April 2024
Reviewed: 7 May 2024
Phuc
United StatesGreat location, great staff
Stayed in April 2024
Reviewed: 7 May 2024
Susan
AustraliaStaff. Location
Stayed in May 2024
Reviewed: 5 May 2024
Connie
SingaporeOne elevator in the hotel, need to wait a while to get into
Walking distance to attractions etc Hoan Kiem Lake, Thanh Long water puppetry theater, Dong xuan market. Large room size
Stayed in May 2024
Reviewed: 4 May 2024
Luis
SpainMr Men is good
Stayed in May 2024
Reviewed: 1 May 2024
Jordan
United KingdomVery helpful staff, booked a day trip through them and the staff couldn't do enough to help!
Stayed in April 2024
Reviewed: 1 May 2024
Hector
Spain-
They have an excellent staff. Very helpful and always willing to help. Everyone at reception is fantastic and always offers you solutions for everything. The guys at the Sky Bar are very friendly, pleasant and adapt to you to give you the best service. It was my second time at Bendecir Hotel & Spa and without a doubt, I will return. Top people, great hotel.
Stayed in April 2024
Reviewed: 30 April 2024
Dipika
IndiaNothing.
Great location. Clean rooms. Lovely staff.
Stayed in April 2024
Reviewed: 28 April 2024
Jana
SloveniaBreakfast restaurant is a little small.
The breakfasr was great, also the location.
Stayed in April 2024
Reviewed: 27 April 2024
Gwfml
MalaysiaToo unlucky as there was construction from neighbor building causing the noise, however this is understandable
The staffs are nice, super friendly and respectful. Breakfast is delicious, room is spacious and clean. Recommended!
Stayed in April 2024
Reviewed: 26 April 2024
Angela
AustraliaWe liked our stay. The lift was a bit small and slow, but that is just the nature of these narrower properties.
Great location within walking distance to the old quarter and other areas. Loved the breakfast, with good variety - a good way to start the day. Staff were friendly and helpful. Beds were comfy, and good and spacious shower. Enjoyed cocktails on the roof top bar at the end of the day, with a great view of the city.
Stayed in April 2024
Reviewed: 23 April 2024
Trang
United KingdomBreakfast was amazing. Staff super friendly and location was great.
Stayed in April 2024
Reviewed: 21 April 2024
Daniel
AustraliaBreakfast was great as was the location, great views
Stayed in March 2024
Reviewed: 17 April 2024
Steve
CanadaBreakfast was amazing. The pho was delicious and they had lots of variety of fresh fruit. The view of Hanoi from the dining room was incredible.
Stayed in March 2024
Reviewed: 14 April 2024
Christine
AustraliaThe rooms are spacious, beds comfortable, good water pressure & spotless. Location is perfect for getting around. Staff are exceptional, very attentive & arranged personalised tours & car pickups. Plenty of choices for breakfast & the bar on the 14th floor good to have. The spa services were excellent, better value than the street offerings.
Stayed in April 2024
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