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  5. Reviews of Sky Gem Hotel - Ben Thanh

Reviews of Sky Gem Hotel - Ben Thanh 4 stars

48-50 Thu Khoa Huan Street, District 1, Ho Chi Minh City, Vietnam

#584 of 1,005 hotels in Ho Chi Minh City

Guests' Choice

Review score

Based on 30 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 14 May 2024

    9.0
    Hotel was wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The breakfast at the hotel restaurant is diverse and delicious, enough to satisfy my taste buds before exploring Saigon.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    9.0
    Lovely hotel
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    This hotel is situated in a fantastic location, close to restaurants and shopping venues, making it convenient for me and my friends to move around. We enjoyed staying in a room with a bathtub and were very satisfied with the hotel's full amenities.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    We had a wonderful vacation when using the service here
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Large space with full dining, accommodation, swimming pool and gym services. Rooms are cleaned every day and support items are always replaced daily.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    The hotel view is okay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The hotel is located in the center of Ho Chi Minh, so it is very convenient to move to eating places. The staff is friendly and attentive! There will be a housekeeping service and bottled water filled in the room in the morning. The use of bottled water, coffee and tea provided in the room is free of charge, so it is quite satisfactory.

    Stayed in March 2024

  • Reviewed: 13 May 2024

    2.0
    Hotel not very clean, from the first night, a little cockroach came to say hello to us
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    The room reserved is not the one given. we booked a LUXURY Room with 2 beds which was more expensive, we were given a room with a double bed and an extra bed. This is theft. The room is dirty, everything is poorly finished. the hotel is too old. The room is VERY DARK although there is a window. It feels like we're in a prison. I found a small cockroach in the room the first night I strongly advise against this HOTEL.

    The staff is always helpful as in all hotels in VN.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Must try
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The rooms here are very clean and comfortable. I felt like I was at home because the staff always took care of me. They helped me store my luggage when I arrived early before check-in time, allowing me to comfortably stroll outside and wait until check-in.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    4.0
    Not recommended
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast wasn't good at all... poor variaty and awfull presentation. Gym was a joke, two machines ourdoors in a terrace impossible to use with such a heat of the city. Bedrooms not ventilated as had no window, and common bathrooms aren't keen to be used. They require you to do check out at 12, but during my stay, room wasn't made until after 3pm. Very noisy... you can hear everything oitside the room, and additionally, I had to complain as they started with some type of drilling at 8am, but they did not even get apologise or provide any kind of explanation. They just ignore it. I DO NOT RECOMMEND THIS HOTEL AT ALL.

    .

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Good service!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Located near Ben Thanh Market, this hotel is truly a great destination for my family to relax and shop. This is our third time staying here, and there's nothing to complain about. The breakfast buffet is diverse, allowing my family to enjoy many delicious dishes. Especially, my children love the food here.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is so small, the one that we got was no view, paid 1.400.000d, not worth for the size of the hotel and no view. Breakfast is very limited of what you can chose, not.much of varieties.

    Convenient, few minutes walk to Ben thanh market and Vincom.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    1.0
    Never recommend this hotel. Too high price for too low level.
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Room no window meant no ventilation and wet, absolutely unacceptable at this price. In HCM tens of alternatives much higher level.

    Staff on breakfast moved coffee cups putting their fingers into cup. You never will drink any from it. Very poor breakfast.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Loved my stay!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Perfect central location, excellent customer service, and clean, modern rooms.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Highly recommend!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Great value for money, impeccable service, and convenient amenities.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Will definitely stay here again!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Fantastic location, friendly staff, and comfortable rooms.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Rooms at the hotel are very clean and comfortable
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    I felt at home, with all the necessary amenities thoughtfully prepared. The comfortable bed, spacious and comfortable bathroom all create an ideal space to rest after a long day of sightseeing in the city.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    The staff here were truly the highlight of my experience
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    They were extremely friendly, enthusiastic and always willing to help ensure that I had a comfortable and memorable stay. From check-in to check-out, their service always exceeded my expectations.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    I had a wonderful experience at Sky Gem Ben Thanh hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    It was really impressed with every aspect of the place. First, the hotel's location is truly ideal, right in the heart of the city with easy access to popular attractions and restaurants. This makes moving and exploring the city more convenient than ever.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Everything was wonderful, the room was clean, airy with nice view
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    I feel very comfortable when I take over look the city from the rooftop swimming pool.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    It's more beautigul and luxurious
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    I stay at this hotel once a year. This time I was really surprised and didn't recognize it anymore, everything had changed a lot.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Everything are perfect
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    I booked a room last month during Vietnam's traditional Tet holiday. The staffs were very friendly and cheerful. They sent me good wishes that made me feel very warm. The room are clean and beautiful as I expected.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    10
    The hotel's appearance has completely changed compared to the previous time
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    I'm greatly appreciated the efforts to upgrade the services and rooms here. Everything is very good above my expectations. I was introduced to the swimming pool which coming soon and look forward to having the opportunity to come back here to experience new services.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    10
    My experience was great!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    My friend and I arrived in Sai Gon earlier than expected and the hotel staff were very helpful. The room was also very clean and well-equipped! The security guards and housekeeping staff were also very friendly. I will definitely come back if I have the chance!

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Beautiful, brand new hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    We have stayed in many hotels but this is the best one in term of cleanness and comfortable beds. Great location, 2 mins walk to the Ben Thanh market.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    I will stay here again here when I come back to Saigon.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    I really like this location, just a few steps to the Ben Thanh market. Luxurious and clean hotel. The bed and pillows are very soft. Good price, friendly staff, clean facility.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Everything is good at here
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    I had book room through Agoda with the good rate. The lobby and restaurant look new and beautiful. They supported me to check in earlier than check in time with free. My room have bathtub and shower, toilet clean, no smell. Breakfast buffet with variety of dishes. Generally, everything is good at here.

    Stayed in March 2024

Showing 1 – 25

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