Hồng Hà Số 4 ngõ 463, Hoan Kiem, Hanoi, Vietnam
#81 of 181 B&Bs and Inns in Hanoi
Guests' ChoiceBased on 23 hotel reviews
7.9Cleanliness
8.1
Comfort
8.4
Location
7.9
Facilities
8.2
Staff
8.1
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 23
Reviewed: 22 May 2024
Zuzana
Czech RepublicThe accomodation is on great location but it has some issues with water preasure. We had a room in 6th floor and when we arrived the shower was not running at all. The owner send his father to fix it, but the shower did not have much power. I do have long hair and it would not wash them out of the shampoo. Also the bathroom was little bit smelly. Otherwise the rest was ok, and if the water issue is going to be fixed we would visit this place again.
Stayed in May 2024
Reviewed: 11 May 2024
Jamie
United KingdomPlumbing issue on arrival meant I was moved to a different homestay for an evening - an unexpected hitch.
Location was very near the old town, great location to be able to get to most attractions we wanted to get to. Really friendly host.
Stayed in May 2024
Reviewed: 22 October 2023
Stein
Netherlands-
really nice interior design & rooms
Stayed in October 2023
Reviewed: 9 October 2023
Nation
New ZealandCool room, big and spacious with a hammock, good place to stay
Stayed in October 2023
Reviewed: 30 September 2023
Vada
IndonesiaIt’s in the 5th floor! Quite shock in the beginning cause no lift but get used to it
It’s clean and not far from old town
Stayed in September 2023
Reviewed: 18 June 2023
Ying
GermanyAlways had to cross a bridge to go to the old quarter that, location wise, was not ideal. Bed had some crumbs from the roof on it.
Spacious room, looks exactly like on the pictures. Feels very comfortable and homey. Host helped me with the taxi driver who tried to scam me, very responsive, helped me take my very heavy suitcase up the fourth floor. Free water fountain. Generally very clean.
Stayed in June 2023
Reviewed: 16 April 2023
Jemma
United Kingdomgreat value, lots of space. comfortable with good air conditioning.
Stayed in April 2023
Reviewed: 22 May 2023
Neil
United KingdomPoor check in experience 10,000 stairs to our room Found human toe skin peelings on the bed frame (owner was apologetic and had it cleaned immediately) Will save the booking.com users their stomachs and not post a photo of it More expensive than previous hotel was stayed in in the middle of the old quarter with a lift, free breakfast, 24hr reception etc so poor value for money Bed was harder than Fred Flintstone’s kitchen floor
Spacious room and nearly close to the old quarter. Owner was pleasant
Stayed in May 2023
Reviewed: 2 May 2023
Gabriela
RomaniaThe owner was very responsive, the room was big, clean exactly like in the photos. we could use the washing machine for 50k VND.
Stayed in May 2023
Reviewed: 10 February 2023
Isabella
SwedenHardest bed we have encountered in Asia after months of travelling, i have slept on softer carpets. WiFi very bad. You could hear the large street and the people coming home/leaving in the staircase. We were on the fifth floor (out of 6 or 7) which was a hard climb. Room and common areas could use a deep clean, we found black hairs in bathroom and bed. Only met the owners brother for 2 minutes when checking in otherwise no staff to ask for anything. He only asked us to pay and gave no information otherwise. No cleaning of the room (4 days) We ran out of toilet paper and had to buy our own. We didn't get any information on how to check out since no one is there, so we had to text to ask. Driver wasn't at agreed upon place in airport, and we had to text the owner who called him and he showed up after 10 minutes, then when we arrived at the guesthouse there wasn't anyone there, so we had to text again and was informed that the brother would come shortly. There was a door and a gate you would have to lock with key and padlock every time when entering and leaving. This was frustrating and didn't allow more impromptu errands since it would be a hassle. Also small thing, but I was excited for the hanging chair - but it was hung incorrectly at an awkward angle, making it impossible to use. Not the guesthouse per say but: Be aware that there is a huge road between the guesthouse and the old town, you have to go on a bridge that crosses above the road, which reeks of urine. We also had two instances of intoxicated men being inappropriate and intimidating while crossing the bridge.
The room is very decorated nicely and very big! Every room is on a seperate floor up a narrow staircase. Hot water worked fine. Nice to have a kitchen with all supplies to cook in* (although kitchen felt a bit grimy and wasn't cleaned or dish rack evwn emptied during our stay) Good hot water. Ordered transfer from airport with very kind driver* (although when we arrived at the hotel there was a list with cheaper prices, even specifying the time, we paid 80.000 dong more?)
Stayed in February 2023
Reviewed: 29 September 2022
Marcellus
United KingdomNot much good value for money.
Relax and informal with a stylish touch.
Stayed in September 2022
Reviewed: 9 May 2024
Lou-mah
FranceThere are no comments available for this review
Stayed in April 2024
Reviewed: 4 November 2023
Masiya
ThailandThere are no comments available for this review
Stayed in November 2023
Reviewed: 3 April 2023
Sara
MoroccoThere are no comments available for this review
Stayed in April 2023
Reviewed: 13 November 2022
Long
VietnamThere are no comments available for this review
Stayed in October 2022
Reviewed: 18 October 2022
Đặng
VietnamThere are no comments available for this review
Stayed in October 2022
Reviewed: 25 July 2022
Tuấn
VietnamThere are no comments available for this review
Stayed in July 2022
Reviewed: 24 June 2022
Tram
VietnamThere are no comments available for this review
Stayed in May 2022
Reviewed: 12 April 2024
Mina
FranceThere are no comments available for this review
Stayed in April 2024
Reviewed: 1 December 2023
Grace
AustraliaThere are no comments available for this review
Stayed in November 2023
Reviewed: 15 October 2023
Hollyn
ThailandThere are no comments available for this review
Stayed in October 2023
Reviewed: 5 February 2023
Sean
United KingdomThere are no comments available for this review
Stayed in February 2023
Showing 1 – 23
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