My door lock is very hard to twist.

1. The hotel is located in the city centre hence it is easy to go around. 2. There are a lot of coffee places. Especially the famous Ban Cong Cafe. 3. 4 min walking distance to Ho Kiem Lake. 4. The staffs are super friendly and super helpful. One of the staff even guide me to the place where I wanted to go. And some of my trips are pre-arranged.

Stayed in April 2024

There wasn't much I didn't like.

I like the friendly staff and the location of the hotel right in the centre of the old French Quarter. The room was clean and comfortable as well.

Stayed in February 2024

Nothing really

The room was spacious and comfortable. The location was perfect . Best of all the travel desk agent, Nicky, was incredibly helpful with our onward travel . Brilliant

Stayed in February 2024

Property is very tired. Photos are probably 10 or so years old which shows the property In much better condition than it is.

Location is very good. Staff were nice.

Stayed in November 2023

A quiet oasis amongst crazy noisy motorbike chaos on streets, but still short walk to everything in Old Quarter and the lake.

Stayed in November 2023

Bathroom needs updating and no windows

great location and helpful friendly staff

Stayed in September 2023

Not really important but bathroom are quite old, could be refreshed.

The location is perfect. Staff is kind and helpful; Maria was precious before my arrival, she gave me a lot of useful informations. My room was spacious and clean. Good breakfast.

Stayed in August 2023

A very nice and conveniently located hotel in the old part of Hanoi. Friendly and helpful staff. Nice and clean rooms and good value for money.

Stayed in July 2023

great breakfast, comfortable rooms, lovely staff

Stayed in April 2023

great location, stayed here previously, friendly staff, good breakfast, comfortable rooms

Stayed in April 2023

Nothing

Great location, large room.

Stayed in May 2023

The facilities were excellent.

The hotel location was right in the heart of the old city - perfect for tourists. The staff were friendly and attentive.

Stayed in April 2023

The breakfast could be better (few options to choose).

The place is located in old town, close to many important tourist attractions. You get to see the life of "real Hanoi". A bir caotic neighborhood but interesting. Moreover the little side street in which the hotel is located is quiet.

Stayed in April 2023

The shower was a bit awkward to work out, also had to step in and out of a slightly high bathtub. Power points near bed didn't work. Room not as nice or big as in the pictures.

Staff were perfect! A super efficient and hard working team who aim to make sure their guests are happy. The location was good. In the old quarter. A short walk to the lake and many shops and restaurants at your door step. Quiet at night though! The breakfast was very good and made to order, staff making sure you were full and getting you more to eat if not. It was also one of the nicest looking breakfast rooms we had! Looked like a fine dining restaurant with nice music playing and all. The hotel room itself was quite basic and comfortable enough. Not as pretty as the pictures, but functional overall. We stayed 3 nights in total. Two nights in this room and one in a deluxe double. We actually preferred the layout of the deluxe double room that we had on the first night, over this junior balcony room (we only moved because we extended last minute and the doubles were sold out). The double had much more floor space for our luggage etc, it just had a smaller bathroom and no balcony or window. I would happily choose this hotel again if I was to stay in the old quarter.

Stayed in March 2023

We did need to switch rooms because the shower in our first room didn’t drain.

Great location, quiet street and breakfast was yummy.

Stayed in March 2023

It was fairly noisy quite late into the evening, but we understand that this generally the case for in the Old Quarter, so we can hardly complain.

The location was excellent, close to Hoan Kiem Lake and with an abundance of restaurants nearby.

Stayed in March 2023

Lovely hotel in a great location and the staff are extremely friendly and helpful. The only negative is that the Junior Suite is not as shown in pictures online. No large glassed windows and patio doors. Only a small window above solid wooden doors, so the room is a lot darker. Also, if you can't sleep with noise, take earplugs! But it all adds to the ambience. Definitely recommend this hotel 😊

Stayed in February 2023

I stayed in a few different rooms and all the en-suite bathrooms were dated and the showers a bit awkward. In one of the rooms there was a really loud noise coming from the bathroom on and off throughout the night. Think it might have been a water heater or something.

Perfect location in the heart of everything but nice and quiet down a lane. The staff were really friendly and helpful. The rooms themselves were lovely and clean and freshly decorated.

Stayed in February 2023

pictures on website and room are not identical. the breakfast could have a bit more variety

lovely staff. very helpful. location was excellent

Stayed in February 2023

We had 2 different Junior suites and I must admit that it that it was a little disappointing that the rooms with balconies are not as advertised. Quite dark with wooden doors and small windows above rather than light and airy with the large French doors as advertised. However, the rooms are perfectly acceptable 👌

This hotel is in a great location and excellent value for money. The staff are just amazing and will do anything to help you in any way. They also organised our laundry and car to Mai Châu. Just would recommend taking ear plugs if street noise bothers you whilst sleeping, but the noise just adds to the ambience 😉 Would highly recommend this hotel 😊

Stayed in February 2023

Nothing of note

Wonderful Old Quarter location, charming decor, very helpful staff

Stayed in February 2023

Good breakfast!

Stayed in December 2022

location

Stayed in January 2023

location

Stayed in January 2023