Aqua park is really old and need to be renovated. Food is nice, but the same everyday((( it can be boring…

Nice place to stay, but need renovation after covid.

Stayed in November 2023

The TV was a bit hard to use, luckily they sent a staff member right away to guide us. The breakfast was nice but there was room for improvement.

The staff were professionally helpful and highly responsive. They even gave us a little present for birthday celebration, that was so thoughtful! The resort was spacious with lots of green spaces and various facilities available.

Stayed in September 2023

They were an hour and a half late picking us up from the airport. The food also gets a little repetitive after a while.

Amazing beach, sea, pools, kids club, variety of food and water park. Our kids loved it. The food had an amazing variety. When we arrived, we asked for a larger room to accommodate our family of 5 and were upgraded to a larger room for free which we were so grateful for.

Stayed in August 2023

The shower flexible in room 412 was leaking. While this was not really annoying, this ruins the efforts the property and staff makes to provide a luxury environment. Cocktails are really too sugary for our western palate and the alcohol options from the all inclusive drink menu are really hard. Good thing is that the international brands spirits are very affordable so if you are not a fan of the local gin and rum, you can always switch to paid drinks at a fair price. We would have enjoyed sparkling water but they only serve seven up. No coffee unless you like it sweet or watery. Airport pickup was effective, but it took us some time to find our driver. A sign with the hotel name would have been great. Upon return, remind them to drop you at domestic departure if you fly back to HCMC or Hanoi. We were left at International departures which is just 10mn walk to the domestic terminal, but with luggages, 35° and high humidity, this was not a nice experience.

Very pleasant stay at the Riviera resort for a week with a VIP check in. The room was clean, spacious and comfy. The Ocean view studio has the benefit of a small semi-private pool which is very pleasant in the evening when the main pools close (6pm). The aqua park was nice for our 4 years old daughter but even more for the adults. The hotel was fully booked but surprisingly, we had a very peaceful stay as the crowd is well spread across the multiple pool areas and beach. I was alone at the beach on the last day, and we often had the beach-side Pool for ourselves alone multiple times. We only felt the crowd during meals times but the outside terrace offer a slightly more calm environment, particularly at breakfast or dinner. All pools have dedicated areas for kids where they can play safely in shallow water. The beach was super clean with a gentle slope into the sea. some waves in the evening but sea was calm in the morning and most afternoons. No jelly fishes during our stay. All pools or beach areas had enough sunbeds. Food was good and varied. Yes, not much options for westerners as their main customers are russians, koreans and vietnameses, but they do make efforts on providing good and savory dishes. The restaurant staff is efficient in cleaning/refiling beverages/dishes. They changed the cocktails menu during our stay providing diversity also in the beverages. They organise several activities such as water polo, beach volley, aerobics or yoga every day. Staff speaks english so even if their main target are russians, it is still possible to participate. The resort is a bit isolated from other Cam Ranh resorts which provides a nicer environment beach-side. Some comments state that the staff is not friendly. We felt that the staff was nice each time we had interaction with them. We believe that the rudeness of the customers themselves may prevent the staff from offering a positive attitude straightforward.

Stayed in July 2023

Terrible food: Not worth for 5 stars hotel

Nice Reception Staff Nice room Nice Beach Super nice pool and water park Nice location Clean and tidy

Stayed in July 2023

Local liquors in all inclusive are real poison, better stick with the bottled beers they provide

If you book two nights the provide both way airport transfer

Stayed in May 2023

Food is not delicious at all.

Beach is wonderful! Price, i got a good discount when avoided peak time.

Stayed in April 2023

Entertainment and music would benefit from a refresh - the hosts were enthusiastic, but it often felt pitched wrongly for the setting; other guests were unfriendly meaning no social opportunity for westerners

Amazing food (the selection at every meal was incredible), excellent accommodation, friendly staff

Stayed in April 2023

What I really don't like there is noisy and tiresome animation/entertainment service. They turned on very loud music at the beach, and in the evening the music loudness was just unbearable. I would recommend the manager just to abandon all animation, and instead invest more in the hotel bars' design and attractiveness, as currently hotel bars are not cosy at all. I hope you, dear Managers, will get my point, - you have posh 5 stars hotel, and this cheap, loud and absolutely superfluous entertainment downgrades your place to a lowly one. Also big waves prevented swimming in the sea during all my stay.

The hotel is very modern from the point of architecture, as all rooms are facing the ocean with a fantastic view from my 7 floor. I also like food quality and variety in all inclusive package. The hotel spa was outstanding - they offer 1 hour massage, steam room (hammam) and sauna for a discount price of usd 30.

Stayed in March 2023

The entertainment program was mainly focused on the Russian and Kazakh visitors, so it wasn't really enjoyable for us, but it made sense because they were the majority of guests

We had a wonderful holiday in Cam Ranh. Our room was super clean and spacious, with a beautiful sea view. We loved that the resort has lots of space, so that it doesn't feel crowded. There are big pools, a lush green garden and a beautiful beach. They have a free shuttle service to Nha Trang, so that you can go sightseeing and shopping in case you start feeling bored in the resort. Even though some employees struggle with English, they will always find someone who will understand you, so we didn't have any issues with that. The buffet was of good quality, although started to feel a bit repetitive after a couple of days. The staff is very respectful and hard-working, you can see this every step of the way. It must be a result of great management. :) Thank you for having us!

Stayed in February 2023

it s nice and all inclusive but I was expecting some more… there are no activities, not much to do expect from being at the beach eat and drink..

Stayed in October 2022

the location is far from City center

All inclusive

Stayed in September 2022

Only there for two nights

Nice hotel with great facilities. Efficient staff.

Stayed in September 2022

I'm not sure how to fix it, but the meal times were super crowded and a bit chaotic. I don't know if the design of the eating area could be improved or if the eating times could be spaced out a bit better.

Beautiful hotel. Such friendly staff. The rooms were super spacious and nice. The private pool on our room was so nice for small kids. The Aqua Park was awesome. The activities for kids were so much fun. Great vacation for our family.

Stayed in June 2022

I think it's better to add more western food for the buffet

I enjoyed the all inclusive package

Stayed in May 2022

Food selection wasn't the best, not alot of vegetarian options but when requested they can make something for you.

Staff were amazing, very friendly and helpful. Not many spoke English unfortunately which made some things difficult. Rooms were fantastic Beach location very good

Stayed in March 2022

nothing

Large room. Food good and good variety. Beach excellent and clean. Pools excellent. Staff excellent. Free shuttle to airport when we returned. Free shuttle to Nha Trang at 10am and returns at 4pm.

Stayed in January 2022

Other rude guests, not the fault of the hotel. Entertainment was only geared to Russian speakers

Exceptionally clean, food was very good, lovely staff, comfortable sun loungers

Stayed in March 2024

Being all inclusive is all well and good food wise was a a bit disappointed in the quality of the drinks offered around the pool areas the gin was like petrol couldn’t drink it and if you wanted a tonic you had to pay for it the other drinks except beer was not acceptable at all. Give quality but restrict the amount people can have.via there room number.

The Staff were amazing courteous always available and nothing was to much trouble

Stayed in February 2024

Not having USB charging station

Great communication all the way through to the journey. I loved the experience dealing with Reviera. The food was great too.

Stayed in January 2024

Alles was prima

De hele vibe

Stayed in November 2023

- The staff was unfriendly and uninterested. They never greeted me back and none of them were very helpful. - The check-in experience was horrible. I had already given my creditcard info to the hotel, but upon arrival they insisted I pay again. I had to transfer money because they wouldn't let me into my room unless I paid on the spot. There was no flexibility or understanding on their part and I'm sure they would have sent me away had it not been for my quick bank. They also charged me a few euros more than initially reserved. - The room (deluxe ocean view) is basic and there is nothing deluxe about it. The bed is big and quite soft though and there is a lot of storage space. The bathtub is impractical. The (leaking) shower head retracts and in order to use it you have to turn on the rain shower first, defeating the point of the shower head. The TV is a basic old tv, no smart tv. - The soundproofing is awful. From 20-23h there is a constant "party" outside with a Russian dj. It's extremely loud and you can hear it through the walls. I wanted to rest and sleep early but it was unbearably loud. I literally locked myself onto my balcony to escape the noise. This happens EVERY DAY and it does NOT say on their website. Because of poor soundproofing of the windows you can also hear the kids scream outside even when your balcony door is closed. - Food was bad and expensive. I ate at the hotel the first night in what looked and smelled like a school canteen and the night after I took a Grab to get food elsewhere. The fridge only had two sodas in it. If you have meals included with your reservation, you get a wristband which you are required to wear throughout your whole stay! - The beach was dirty. There was so much plastic and tourist items. I believe as a beach resort you owe nature more respect than this. - Everything so outdated and empty, to the point where I felt like an urban explorer.

The room and balcony were spacious.

Stayed in November 2023

The breakfast was for low price large tour. Everything was pre cooked and staff were not friendly or willing to make fresh eggs.

The grounds and hotel were good

Stayed in July 2023

wonderful place for kids

Stayed in April 2023