There is no such a thing! All is perfect! :)

This place is amazing! Perfect central location in Duong Dong and beachfront hotel, near restarurants, shops/supermarkets and a bus stop. Breakfast is very various with a wide food/drink options. Perfect customer service, a place itself looks like a garden! Great facilites with pools, beach restaurant and another one which is perfect for a dinner. Room was very spacious, clean and with great interior. For sure if we travel to Phu Quoc, we will choose Cassia Cottage! Thank you so much!

Stayed in April 2024

- The sea had a lot of trash throughout the day (also dead fish (??), plastic bags, clothes, rubber cleaning gloves). While Cassia Cottage takes very good care of the beach and surroundings, it seems neighbouring hotels dont. We didnt use the sea much because of this. - The two “smaller” pools are great. Its a bit confusing if one of them is an adults only pool, or not. The hotel map says “adults”. However, the sign at the pool also includes rules for kids. - On the 4th night my son found out at 9:30pm his favorite stuffed animal was missing from the room. The reception closes at 10pm so luckily I was in time to ask about this. The front office handled well by asking me for a photo and she sent it directly to the housekeeping. It appeared housekeeping took it for cleaning (??). While the gesture is nice, I find it incorrect that housekeeping took a personal belonging from the room without informing us (even a note would do), or front office (so they could inform us). It would also have prevented an upset child.

- Probably the hotel with the most laidback vibe we’ve ever been too - and we travel A LOT! Amazing! - Rooms are spacious and the outdoor shower is great. - Two pools in front of the rooms (seaview rooms) are lovely and never seemed busy. - Seaview from room 1B is worth it! - Happy hour 17:30-18:30 every day is lovely with a free cocktail (changes every day which is great) - Drinks and food at the Malabar and Spice Restaurant are of very good quality - Staff is friendly and service is fast. Big thank you to Xuan, she stood out from all staff for us. - While others find the early cleaning bothersome, we found is great that the room was cleaned before 10am - The bed has a mosquito net which is very useful, we weren’t stung by them once - The chairs on the veranda are great for an evening drink with a book, or a morning coffee - Breakfast was diverse and of good quality - The hotel has no gym, but there is a great gym within less than 5 mins walking that sells daypasses. They open at 6am, great for a morning workout before the heat starts ;) - The entire property has a really well maintained and beautiful garden and makes you feel like one with nature Overall: we would highly recommend and we will definitely return! My feedback is to perfection details as I believe the hotel has the potential to becoming 5 stars with a few tweaks. Tip: we brought our own anti mosquito device to plug in the powersocket. Because of this we hardly had mosquitos in the room. Could be a great addition to have this in every room. Tip: there a cold water station at the infinity pool. It would be great to provide this at the two other pools as well, perhaps at the spot where towels and kids toys are located.

Stayed in May 2024

The most amazing property in the area. Beautiful gardens, food in the restaurant exceptional. Very clean. All of the staff were incredible polite, helpful and caring. Felt like at home . Thank you !!!!

Stayed in April 2024

Very hot Vietnam in May!!!! Ocean is like a bathtub. 😂

Next to the ocean, small quiet boutique feel, lovely food, excellent massage by the water. Wish I could have stayed longer…

Stayed in April 2024

Amazing staff- so friendly and accommodating.

Stayed in April 2024

Cleaners could come a little later (after 9:30)

Everything

Stayed in April 2024

Bed was very hard,

Beautiful location and great staff.

Stayed in March 2024

Nothing

Food was good and baguettes and croissants were excellent. Staff were very helpful.

Stayed in April 2024

They stopped cleaning the room on last two days of our stay.

Overall the hotel is very nice.

Stayed in April 2024

Nothing. Perfect relaxing week after our " hectic" time in Hanoi.

Excellent location, very relaxed atmosphere. Excellent breakfast and dinner. All of the staff are a credit to Cassia Cottage.

Stayed in April 2024

There really wasn’t much that could’ve been improved. However, some of the sunbeds down on the beach area were a little bit in need of repair. The only other minor issue we had was that sometimes it was difficult to get your room made up if you weren’t out early in the morning. As of this have said, the food in the hotel restaurant was a bit pricey. But that is to be expected.

We absolutely loved our stay at Cassia cottage and would definitely stay again. The grounds are absolutely stunning and very well maintained. Our deluxe double room with garden view was huge, spotlessly clean, and incredibly comfortable. The staff were excellent. The beach area was very well maintained, Clean and relaxing. The same goes for the pool areas. We had breakfast included and there was a fantastic selection that was fair enough to be interesting for the duration of our stay. The omelette station was fantastic. The local area is great with loads of places to eat and bars to drink at. Sunsets on the beach were amazing.

Stayed in January 2024

We had an amazing stay at Cassia Cottage. We stayed for 5 nights, with friends. Everything is perfect. The location, right by the beach and close to many restaurant. The infinity pool is beautiful. We also did many yoga sessions with Lewis, in the morning and afternoon. The breakfast buffet is delicious. And the service is just outstanding. Would definitely come again ! Recommend this place ++++ it’s a piece of heaven.

Stayed in April 2024

The mosquitos and ants. The scooter hire is also quite expensive but we just went elsewhere. As is there airport shuttle services - just get a grab.

It was well maintained with cleaning of the rooms happening daily along with a turn down service with mosquito nets drawn. The staff were extremely friendly, always saying hello as you passed. The breakfast options were varied and catered to all needs. From 5-7pm there is an acoustic duo performing down at the bar and happy hour cocktail from 5.30-6.30 whilst you watch the sunset. The pools are clean and beautiful but the water is quite warm so not overly refreshing when wanting a cool off. There are lots of mosquitoes and ants so make sure you use their free bug spray and they bug killing racquets in your room if you want to use these. Overall a lovely place to stay.

Stayed in April 2024

Our beach house had great air con in the bedrooms but none in the lounge however if we left the bedroom doors open it cooled down sufficiently. The bed was a little firm for me but I am a soft bed lover so I am not such a good judge and still slept well!

The beautiful gardens helped keep the property cool. The beachfront location was fantastic and with a great beach bar. Our room was very close to and overlooked the pool which was lovely. The breakfast was outstanding with firehouse baked bread making it even more special. Staff were amazing and friendly. Also the fact you can drink the tap water was a luxury in Vietnam!

Stayed in April 2024

Nothing

Large comfortable room, lovely gardens, bar right on the beach perfect for the sunset, 3 small but delightful pool areas, very friendly staff.

Stayed in March 2024

Nothing

Fantastic location on the beach great breakfast and evening meals 5 minutes to town centre Beautiful gardens 3 pools rooms spotless

Stayed in April 2024

Breakfast could have gone on later.

Fabulous location and gorgeous cottage room. Loved the decor and pools. Good beach bar and breakfast 🍳. Free yoga with excellent teacher. Did not want you to leave.

Stayed in March 2024

Nothing

Beautiful hotel in a fantastic location

Stayed in April 2024

Alles super. Frühstückt top….. tolle Lage …. Bar direkt am Strand Mark der Besitzer from the US is a nice guy and always available for a Chat

Stayed in March 2024

- prices in the restaurant are on the upper side, however, the food is delicious, the service is very good and the kitchen is clean.

- very welcoming staff. - nice bar with sunset drinks - great restaurant and food - perfect bread in the morning. - nice beach and pools

Stayed in April 2024

The prices have gone up somewhat from when I first stayed a couple of years ago.

This is about the sixth time I’ve stayed here and it’s great as always.

Stayed in March 2024

Pool is great, staff is friendly, the food is ridiculously good and made with high quality ingredients (loved the fresh baked bread in the morning).

Stayed in March 2024

Very friendly staff and everything was really clean. The breakfast was also very good. And the location couldn’t be better. Loved our few days here! And the option to rent a scooter is a nice bonus.

Stayed in March 2024

Nothing. Would love to come back again

We loved the beautiful gardens, the calm serenity, the pools and the bedroom. Super comfy. The breakfast was wonderful: lots of variety and freshly made breads, jams and cakes

Stayed in February 2024