43 Đường 1/4, Cat Ba, Vietnam
#15 of 130 hotels in Cat Ba
Guests' ChoiceBased on 150 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.1
Staff
9.6
Value for money
9.3
Free WiFi
9.9
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End of dialog contentReviewed: 30 May 2024
Matthew
United KingdomNothing
Great rooftop bar with a view. Rooms were nice and clean. Staff friendly and helpful and rented us a bike.
Stayed in April 2024
Reviewed: 17 May 2024
Lee
VietnamThe room was a little small but we didn't spend much time in the room so it was all good
Everything was great
Stayed in May 2024
Reviewed: 11 May 2024
Fiona
IrelandLovely finish in the room, very comfortable and the outdoor area is a nice touch. Staff were extremely kind and helpful, the helped us book a tour for ourselves and a friend staying at a different accommodation and transport to our next location.
Stayed in April 2024
Reviewed: 8 May 2024
Mcmurray
IrelandShower pressure not great but this is not just limited to this property
In good location Very helpful staff Could rent motorcycles for a good price Staff very helpful with suggestions
Stayed in May 2024
Reviewed: 8 May 2024
Jackson
United KingdomWonderful staff - Linh was so helpful and its nor possible to fault her service. The food there is nice and affordable. The room was nice but a couple of things could be improved (size, towels being left, toilet roll in room from start) but for the price, I can't really use that as an excuse to downgrade my rating.
Stayed in May 2024
Reviewed: 8 May 2024
Yuliyan
BulgariaNothing……
Just amazing!
Stayed in May 2024
Reviewed: 4 May 2024
Đỗ
VietnamNice hotel, friendly staff with nice and comfortable rooms offering nice view over the surrounding mountains. However, the location seems to be quite far from the centre (we need to walk up the hill about 10 mins) and some electric cars refused to carry us to the hotel.
Stayed in May 2024
Reviewed: 3 May 2024
Michaela
GermanyA fairly new, family run Hotel with well attended and clean rooms not far from the busy town centre. It offers a quiet location with hilltop garden that has beautiful bay views. The staff like Linh and Viet and the family team go extra miles for their guests and very friendly and helpful.
Stayed in May 2024
Reviewed: 1 May 2024
Julie
AustraliaThe hotel was at the top of a hill so a bit of a hike when walking back, especially when the humidity is so high. There is a jareoke bar nearby I think. They just can’t sing in tune. Ouch. Roof top restaurant service extremely slow. Over 1hr. It was just after 6 but we had been travelling and we’re very hungry. The food was delicious when it arrived. The view and decor of the rooftop was excellent. They do have free fresh fruit and snacks. We probably ate too many of those while waiting.
Room was pretty much as photos. Bathroom large. Bed comfy. We were dropped off by the daichj transport at the wrong spring garden - the home stay. Linda at reception helped us get to our hotel. They are associated but 8km apart. The hotel is located in town not far from the centre. The home stay looks lovely with a clean pool and a billiard table. You would need mosquito repellant staying there as it is in a quiet and leafy area. Thank you Linda you were amazing as it was not your problem. Booked our day tour of the bay with her- it was terrific with such a good guide (Ryan) We had plenty of time on the water and it included pick up and drop off at the hotel. There was a good breakfast included. No mould smells at this hotel which had been reported as common problems in other hotels.
Stayed in April 2024
Reviewed: 30 April 2024
Dipika
IndiaGreat value for money. Linh from the staff went out of her way to arrange the tours and activities we wanted to do. Can’t thank her enough :)
Stayed in April 2024
Reviewed: 30 April 2024
Sarah
United KingdomNothing
Staff are SO lovely & helpful, dinners are amazing, breakfast nice - really central location too😊 super useful you can communicate through WhatsApp with really quick responses , thank you
Stayed in April 2024
Reviewed: 23 April 2024
Fin
United KingdomThe location wasn’t amazing, there was a rather steep hill leading up to it (and with our big backpacks it felt like a mountain!). The nearest food places were about 15-20mins away which wasn’t too bad for myself, but my parter found it far too far away! It also isn’t too near anything else unless you rent a moped, which for us wasn’t amazing as despite the island having good roads for inexperienced drivers like ourselves, we still prefer to avoid getting on one when we can! Side note, I noticed some very old 10/10 reviews after we had booked which predate before they said the hotel had even opened. I definitely think there are some fake reviews to bump up the overall rating, but there is no need for these as the hotel itself is a great and safe experience for anyone :)
The staff were amazingly helpful, and the room was cleaned everyday with fresh towels, water and extra bog roll provided! The bed was also really comfy and they offered many reasonably priced tours and moped rental service at the reception. The breakfast included was yummy, it was a mix between buffet or choosing from a menu depending on the day (the menu breakfast was our favourite!)
Stayed in April 2024
Reviewed: 21 April 2024
Katie
New ZealandI thoroughly enjoyed my stay here. The room was clean and comfortable, and the location made it easy to explore local restaurants and cafes. However, the true highlight of my experience was the exceptional service provided by Ms. Linh at the reception. She truly went above and beyond to ensure my stay was memorable. From arranging fantastic tours, including a full day boat excursion and a full day hiking adventure, to organizing my bus trip back to Hanoi and onward to Sapa, she demonstrated unparalleled dedication to guest satisfaction. Ms. Linh's communication via WhatsApp was prompt and thoughtful, and she consistently checked in to ensure everything was going smoothly during my stay. Her kindness and willingness to accommodate even unexpected changes, like securing an earlier bus for me upon my early arrival in Hanoi, truly made a difference. Ms. Linh's exceptional service undoubtedly deserves recognition, and I believe she deserves a raise for her outstanding contributions to the hotel. I also enjoyed spending time on the rooftop, where I could relax with a cocktail while taking in the beautiful views of the sea. It was the perfect way to unwind after a busy day of exploring.
Stayed in April 2024
Reviewed: 19 April 2024
Lot
BelgiumNothing!
Linh was very helpful, easy communication, very good location and a really great room, just what we needed after a long trip on the nightbus. Slept like a baby!
Stayed in April 2024
Reviewed: 17 April 2024
Mark
AustraliaThe service.
Stayed in April 2024
Reviewed: 12 April 2024
Robert
United StatesStaff was incredible. They truly care about your experience. Linh was amazing, she was so helpful and made it seem like a 5 star resort with here service. Sala was great at the bar. Recommend.
Stayed in April 2024
Reviewed: 12 April 2024
Szilvia
HungaryVery nice place with helpful and kind staff, they speak English. The rooms are clean and comfortable , the location is perfect .
Stayed in April 2024
Reviewed: 12 April 2024
Benjamin
DenmarkNothing bad to say
Good clean rooms and great staff. They helped with tours aswell.
Stayed in April 2024
Reviewed: 11 April 2024
Turner
United StatesNice location
Stayed in March 2024
Reviewed: 11 April 2024
Katie
United KingdomIt is on top of a hill which was ok for us to walk up but to get up the hill it’s quite busy with bikes and not much pavement space. There’s also a lady who lives near by who likes to ‘sing’ on a microphone, would have been ok if she was in tune but neither of these are any fault of the hotel and didn’t put us off staying there (we were there for a week).
Excellent value for money. Nice big room with comfortable beds. Breakfast was good, buffet style with pancakes, fruit and yoghurt plus eggs, noodles and rice. The staff were very friendly and helpful and not pushy about yours. We booked the boat tour which was good value, the bus to Hanoi and scooter rental. They sent us a list of places to go on the scooter too. Nice terrace area at the top and behind the building which was nice to sit at, there’s makings of a restaurant up there but it’s not open yet.
Stayed in April 2024
Reviewed: 10 April 2024
Roberta
ItalyVery kind and helpful staff. We also rented a scooter for a couple of hours. The location is great, 5mins walking distance from the centre and the street is quiet during the night. The room was clean, with towels, soap, slippers, toothbrush, air conditioner. The room was big, with two king beds as booked. Breakfast was really good... buffet with different options and fresh fruits too. Would definitely recommend it!
Stayed in April 2024
Reviewed: 6 April 2024
Ben
United KingdomBreakfast wasn’t the best and the bathroom was slightly unclean in places.
Nice room, really friendly staff and did the job! Good views from the terrace at the top. Nice touch that they gave you complimentary fresh towels and water bottles every day.
Stayed in April 2024
Reviewed: 3 April 2024
Calum
New ZealandGreat value for money. Nice clean hotel located close to town. Friendly helpful staff that can help with activity bookings and scooter hire.
Stayed in March 2024
Reviewed: 31 March 2024
Tomáš
Czech RepublicReceptionist was very helpfull with boat trip and motorbike rent. She was very willing and kind. Thanks a lot. I totally recommend.
Stayed in March 2024
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