25, Lot 2, Nui Ngoc, Cat Ba, Hai Phong, Cat Ba, Vietnam
#21 of 137 hotels in Cat Ba
Guests' ChoiceBased on 174 hotel reviews
9.1Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.7
Value for money
9.5
Free WiFi
9.7
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End of dialog contentReviewed: 25 April 2024
Leanne
AustraliaStaff were so friendly and extremely helpful
Stayed in April 2024
Reviewed: 12 April 2024
Lydie
FranceThe location is good because it's on a quiet street. The rooms are very nice, which I needed because it's rare to have a nice hotel in Vietnam. The staff were very pleasant.
Stayed in March 2024
Reviewed: 10 April 2024
Jat
NetherlandsCompared to the location, prices at hotel are extremely affordable. Walk 10 minutes to reach beach . The room is more spacious than I thought, clean and fully equipped. Hotel staff are enthusiastic and friendly. With such a good price and including breakfast , I will definitely come back if I have the chance.
Stayed in March 2024
Reviewed: 10 April 2024
Fabre
United KingdomI am very pleased to have chosen hotel . I stayed here for 3 days and found the hotel clean, good service, attentive staff. The hotel has breakfast with a variety of dishes. There are also provide services: tour, bus ticket, rent motorbike, laundry…
Stayed in March 2024
Reviewed: 11 March 2024
Anastasia
GermanyNothing comes to my mind.
The stuff has been incredibly helpful and supportive in all regards: bike rental (delivered to the door), tour booking to the national park, money exchange, laundry. The hotel itself was kept clean and tidy, the room that we chose was small but had everything we needed, perhaps more towels would benefit, but nothing critical.
Stayed in March 2024
Reviewed: 6 March 2024
Kevin
DenmarkFist time my family coming to Catba and stay at Catba Lucky Family hotel. The hotel is new, luxury and clean. Good location, i can walk around to the central. I book all service through hotel and was nice, good value for money. I really enjoyed the hotel and would recommend.
Stayed in March 2024
Reviewed: 6 March 2024
Valerie
BelgiumMy family take family room with mountain view. The room so nice, so beautiful, all almost new and comfortable. The breakfast including is rich, many option taste. Staff is cheerful, friendly. Hotel also provide services bus tickets, tour Lan Ha bay or rent motorbike...
Stayed in March 2024
Reviewed: 6 March 2024
Kapanen
United StatesCompared to the location, prices at Catba Lucky Family hotel are extremely affordable. Walk 5 minutes to reach beach, night market, sea side, restaurants.... The room is luxury, clean and fully equipped. Hotel staff are enthusiastic and friendly. With such a good price and including breakfast. I will definitely come back if I have the chance.
Stayed in March 2024
Reviewed: 14 January 2024
Julia
NetherlandsWhen laying in bed you can hear the wind and the rooms are a bit humid but apparently that’s a problem all hotels have
The property was clean and very comfortable. The tv worked perfectly. And the staff is very welcoming and helpful
Stayed in January 2024
Reviewed: 30 December 2023
Antipca
GermanyThe property is new and extremely clean. Service is great. Suite is cleaned spotless daily. The drainage in the shower is good, clean bathroom. Recommend!
Stayed in November 2023
Reviewed: 30 December 2023
Ah
ItalyThe hotel was exceptionally clean. AC cooled the suite fast even it was extremely hot outside. Staffs were quite friendly and helpful. Breakfast including and delicous.
Stayed in November 2023
Reviewed: 19 December 2023
William
United KingdomI honestly can not think of any improvements for the property, I can’t comment on the food as I did not eat there.
The bed was very big and comfortable. The room had everything you needed including a separate on suite bathroom with a good working shower. The staff were very kind and helpful. The property also had its own laundry service which was helpful and I felt it was in a good location.
Stayed in December 2023
Reviewed: 18 December 2023
Kawaguchi
JapanThis facility is relatively new and is exceptionally clean. Staffs are quite courteous and exceptionally helpful. Great job!
Stayed in November 2023
Reviewed: 18 December 2023
Rahmati
NetherlandsGreat service hotel, perfect for business trips. Clealiness was impeccable. Location is also incredibly central and within walking distance to the tourist spots
Stayed in November 2023
Reviewed: 15 December 2023
Santos
SwitzerlandHotel has great vibes and service staff very welcoming and knowledgeable. My experience with front desk, concierge, bell hop were excellent Location of hotel was strategic and in the heart of shopping, dining, bars and entertainment by some walk.
Stayed in November 2023
Reviewed: 15 December 2023
Higashi
CanadaClean,big room,good location. Everything is perfect. Good value for price.
Stayed in November 2023
Reviewed: 15 December 2023
Chourey
United StatesCleanliness and quiet and good services. Delicous breakfast, diverse menu.
Stayed in November 2023
Reviewed: 15 December 2023
Sow
GermanyThe hotel looks brand new and the cleaners had the place spotless everyday. Lots of space, very comfortable bed and a massive shower.
Stayed in November 2023
Reviewed: 9 December 2023
Gemma
United KingdomThe bathroom facilities are old but overall it is nice and a good place to stay
Very close to centre (5 minute walk), staff were so friendly and helpful (thanks Eddie) with booking trips and transport. Clean.
Stayed in December 2023
Reviewed: 5 December 2023
Judit
HungaryThe room was extremely cold, and the AC didn't work, so I had to change rooms. The AC was still not as good as expected, and I got so sick that I needed a week to get healthy again. Having an extra blanket in every room and an AC check would be a good idea. However, the staff was really friendly and even gave me medication for my throat.
The accommodation was good, and the staff was amazing. This is a cute hotel in a really good location. They made a special map for tourists, which is really thoughtful. There are a lot of beautiful places within walking distance.
Stayed in November 2023
Reviewed: 3 December 2023
Leon
Germanyjust a very small thing: a shower curtain would be good
Very clean, good located, very friendly staff
Stayed in December 2023
Reviewed: 27 November 2023
Kieran
United KingdomNothing!
Amazing staff with a good location.
Stayed in November 2023
Reviewed: 21 November 2023
Magat
United KingdomClean new hotel and all staff very nice and happy, good smiles, about 1km beach and 300 met night market , thank you!
Stayed in November 2023
Reviewed: 21 November 2023
Herbig
FranceOver all is good , good breakfast , nice staff , location is close to restaurants and night market , hotel there is a motobikes rental in hotel with very cheap price .
Stayed in November 2023
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