Đinh Liệt 10F, Hoan Kiem, Hanoi, Vietnam
#162 of 878 hotels in Hanoi
Guests' ChoiceBased on 65 hotel reviews
9.0Cleanliness
9.1
Comfort
9.3
Location
9.7
Facilities
8.7
Staff
9.5
Value for money
9.3
Free WiFi
9.0
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Showing 1 – 25
Reviewed: 22 May 2024
Jiaying
AustraliaBetter to have 2 cards for 2 guests in one room
The location is good, in the center of the city.
Stayed in May 2024
Reviewed: 9 May 2024
Kevin
AustriaCustomer service was top notch. Forgot my passport in a shelf in my room, they found it and kept it safe for me. Great and warm people!
Stayed in May 2024
Reviewed: 27 April 2024
Philip
United KingdomNothing
Great location, easy reach of main wining and dining areas. Could just sit on balcony and enjoy the atmosphere of streets below ffom privacy of own room. Definiteley stay again. Staff (Jay) was brilliant
Stayed in April 2024
Reviewed: 27 April 2024
Thanh
Germanyno separate room to the bathroom. if you turned the lights on basically your whole room was bright. also you couldn’t lock the restroom. only 1 room card :/
service was super nice. we had fresh towels the 2 days.
Stayed in April 2024
Reviewed: 14 April 2024
Tin
SingaporeCompared to other hotels in the old quarter the hotel is nice and clean and the location is located in an excellent area.
Stayed in April 2024
Reviewed: 14 April 2024
Tripta
Indianothing to complain . liked it overall .
perfect location , suitable for a couple wanting to explore the old quarter . and a legitimate fast city hotel experience with good clean rooms . also great staff ( look out for Jay , he is a great help !! )
Stayed in April 2024
Reviewed: 8 April 2024
Monica
United KingdomSuper central location. The hotel staff were exceptional, really informative and friendly. Rooms were comfortable - we were in a family room of two large double beds that were super comfy and spacious. Good AC. Has a lift which is a positive for my elderly father. Even stored our luggage for us when we went away for a night!
Stayed in April 2024
Reviewed: 8 April 2024
Sarina
Switzerland-
Perfect Location in the Old quarter of Hanoi. The staff was more then helpful and nice. I would 100% come back.
Stayed in April 2024
Reviewed: 28 March 2024
Jonathan
United KingdomThe bathroom in the room is basically just a glass wall separating the bathroom from the bedroom and the door to the bathroom didn’t even shut properly or lock. You can also hear some noise coming from the streets in the night, but this is to be expected staying so central in the old town.
We absolutely loved our stay here. It’s in a prime location in the old town. The decor inside is trendy and modern. The rooms are a good size and the beds/pillows are soft. The bathroom facilities are great - the shower worked well. The aircon also worked excellently.
Stayed in March 2024
Reviewed: 24 March 2024
Pedro
PortugalRoom is not big Continental Breakfast is very poor
Perfect Location in Old Quarter City Center, 5m walking to the Lake Employe Jay from the reception, talk english very well and help us in diferent aspects, nice guy
Stayed in March 2024
Reviewed: 14 March 2024
Shane
AustraliaJay and staff looked after us superbly. Nothing was a problem. Comfortable room. Good shower. Even though it is in the heart of the touristy old quarter the room was very quiet. Very close to everything. Netflix on TV was great for the kids.
Stayed in March 2024
Reviewed: 27 December 2023
Anna
AustraliaFabulous location, quiet room, delicious breakfasts and lovely manager, Cindy. Would definitely stay here again.
Stayed in December 2023
Reviewed: 5 December 2023
Richard
United StatesSuper close to everything and near Lake.
Stayed in November 2023
Reviewed: 31 October 2023
Joanna
PolandGreat location, old quarter of the city. Close to most attractions. Very friendly and super helpful hotel staff.
Stayed in October 2023
Reviewed: 5 October 2023
Quynh
GermanyClean. Staffs friendly. Near Ta Hien
Stayed in October 2023
Reviewed: 18 August 2023
Kellie
AustraliaNothing at all!
This property was charming, gorgeous decor and so central to everything in Hanoi ! Loved it , the hosts were so helpful and accommodating we actually extended our stay with them for an extra 2 nights after our Halong bay cruise . Highly recommend
Stayed in August 2023
Reviewed: 14 July 2023
Heorhi
RussiaThe hotel is incredibly pleasant. The owner allowed us to check in earlier. I was received very warmly. The hotel looks exactly like the photo. Very clean in room and lobby. For me, the pillows in the hotel and the bed are important, everything is impeccable.
Stayed in July 2023
Reviewed: 12 July 2023
Helen
South AfricaNothing!
Really helpful and friendly staff. We had a family room which doesn’t have a balcony or view, but it was very clean & comfortable. Having an elevator is a bonus!
Stayed in July 2023
Reviewed: 8 July 2023
Shankar
AustraliaRoom gets too hot and air conditioner takes a while to cool it. Small fan is helpful though.
Great location in the heart to Hanoi old city. Staff was helpful in arranging airport transfers promptly for us. Very responsive.
Stayed in July 2023
Reviewed: 15 May 2023
Donna
Indonesiaaircon location directly face to bed side where we sleep
it’s clean, spacious, accommodating and in a great location at the old quarter too. We had a free upgrade to a room with a nice balcony too.
Stayed in May 2023
Reviewed: 24 April 2023
Revelinio
Thailandall good
excellent location, beautiful decorated lobby, great service from front desk, arranged taxi to airport, great balocny for watching Hanoi Old Quarter.
Stayed in April 2023
Reviewed: 18 April 2023
Andrea
Australianothing it was great!
Alice was excellent in welcoming us and making our stay comfortable. Alice helped arrange transfers to and from the airport and as we visited HaLong Bay and Hoi An we returned after each time away back to Charming Moon as we found the location and our staff to be excellent. Alice helped us arrange for our laundry to be done and was so lovely to deal with. would def recommend this place.
Stayed in April 2023
Reviewed: 10 April 2023
Sarah
AustraliaFantastic location in the city center of Hanoi. Awesome to have a balcony and a view. staff was very friendly and welcoming.
Stayed in April 2023
Reviewed: 5 April 2023
Isabel
CanadaThe hotel was tastefully decorated. There was a lot of light coming through the balcony, which looked out into the street. The place was extremely clean and the staff were kind. The bed was comfy and the shower was a waterfall shower.
Stayed in April 2023
Showing 1 – 25
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