Bai Xep Ong Lang Hamlet, Ong Lang, Phu Quoc, Vietnam
#50 of 364 hotels in Phu Quoc
Guests' ChoiceBased on 163 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.5
Value for money
8.8
Free WiFi
7.8
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End of dialog contentReviewed: 25 April 2024
Samba
FranceThe living room in the villa was missing comfortable furnitures, looked pretty empty compared to the big size
Exceptional stay! The villa's staff went above and beyond, ensuring our comfort throughout. From the well-maintained facilities to the delicious breakfast spread, every aspect exceeded our expectations. Incredible value for money considering the level of cleanliness and comfort provided. Highly recommended for a memorable getaway with family and friends.
Stayed in April 2024
Reviewed: 7 April 2024
Leo
BulgariaThe only aspect that we found less than satisfactory was the occasional sound transmission between connecting rooms, which could be disruptive if the neighboring guests were particularly boisterous.o
The resort provided an exceptional experience. The cleanliness was impeccable, and the staff's hospitality made us feel truly at home. The accommodations exceeded our expectations, offering spacious and well-appointed rooms. Complimentary amenities such as fresh fruits, coffee, and tea were provided daily, along with reusable water bottles for eco-friendly hydration. The organized dinners we attended were delightful culinary experiences. Overall, our stay was remarkable, and we look forward to returning and reconnecting with the wonderful people! Thank you for your exceptional service. We appreciate your attention to detail and commitment to guest satisfaction. Cảm ơn! Best regards, Leo
Stayed in April 2024
Reviewed: 24 March 2024
Charlotte
United KingdomThe location was out of the busyness of the south The staff were excellent so helpful friendly and did everything they could to make our stay fabulous The upgrade to a jacuzzi room was amazing The food delicious
Stayed in March 2024
Reviewed: 1 March 2024
Nathalie
United KingdomThe restaurant menu could offer a larger variety of local items. A lot of the dishes were international so we ended up eating at local eateries instead. The bed was also extremely hard, to the point that we had a hard time falling asleep the first two nights.
We got a villa on the beach, so we loved being able to walk right out of our villa onto the sand, and lay down right next to the water. The hotel offers what they call a "virtual butler" which was a super effective way to get food & drinks delivered right on the beach. The passion fruit smoothie & Vietnamese coffee were our favorites! Overall, the service & facilities were terrific. The hotel provides a reusable water bottle for guests to keep, and a water refill station. We got a couple of massages, which were good as well. The beach is quite secluded, and therefore quiet, which wasn't a big factor for us originally but after visiting some of the more touristy, and overdeveloped areas of the island, it was lovely to wind down at the hotel.
Stayed in March 2024
Reviewed: 28 February 2024
Kohavit
IsraelToo pricy. No GYM !! - this actually was the worst thing for us. When you pay a lot and you come to relax.. for us it means also sport facilities. Nothing was offered instead. We mentioned few times. Very poor reaction - you could not care less. Staff not always look happy ? Grampy... Rooms should be better maintained for this price.. also the paths between the Vilas- bad condition.
Breakfast Swimming pool Sea sport equipment Welcome drink + gift Nice beach! Spa - Excelent.
Stayed in February 2024
Reviewed: 2 February 2024
Tiana
United StatesThe beds were traditional Vietnamese beds which is an extremely firm mattress. That is incredibly common in SE Asia, but for westerners it’s too firm. I told them I was uncomfortable and they put a nice mattress topper on the bed. Which helped. Everything was spectacular. Breakfast was lovely. Pretty facility.
It’s gorgeous and peaceful.
Stayed in January 2024
Reviewed: 30 January 2024
Ilkka
FinlandGym was under construction, which was sad. We would appreciate more options to move around and maybe do some training.
Breakfast was excellent, also other restaurant services. It was not too crowded, which was also our target. Great place to relax and enjoy.
Stayed in January 2024
Reviewed: 7 January 2024
Edgars
PortugalThe WiFi is a bit slow
Lovely, private room. Delicious breakfast. The restaurant had a wide selection of various foods on the menu, plus every night they had some new special to try, so it didn't get boring to eat there every day of our stay. On the beach, they had a number of activities available, like snorkeling and SUPs. And the SPA was great, we went for a massage almost every day.
Stayed in December 2023
Reviewed: 7 January 2024
George
United KingdomFood was good But could have a little more authentic Vietnamese food.
Amazing location. Great staff Awesome pool Beach kept really clean
Stayed in January 2024
Reviewed: 31 December 2023
Neil
United KingdomEverything!
Stayed in December 2023
Reviewed: 28 December 2023
Catherine
United KingdomBad hairdryer.
It was luxurious and relaxed at the same time. Beautiful setting, staff are so helpful, great food. The rooms were super clean and felt spacious. Stepping right out on to the beach was amazing. We didn't want to leave and will certainly be returning
Stayed in December 2023
Reviewed: 6 December 2023
Sandeep
IndiaNothing
The peace, serenity and calmness
Stayed in December 2023
Reviewed: 2 December 2023
Molly
United StatesThe rooms and beach are just gorgeous, and the staff so kind, hospitable, and welcoming. Breakfast was amazing - huge variety of fresh and delicious food, both Vietnamese and Western. They were incredibly accommodating with my dietary restrictions. Such a special place, we’d love to come back!
Stayed in November 2023
Reviewed: 29 November 2023
Navitha
AustraliaAmazing location with our villa overlooking the water. Beautiful view to wake up too. Staff and manager were extremely friendly and welcoming. Drinks and food were delicious. Overall very happy with our stay and can’t wait to come back 😊
Stayed in November 2023
Reviewed: 23 November 2023
Lagerstam
FinlandTruly wonderful service and beautiful resort
Stayed in November 2023
Reviewed: 13 November 2023
Claudine
VietnamThe location is isolated. You would need to cab or rent a motorbike to get around. We knew that in advance and loved the privacy and getaway. The gym could use an update.
The property is very secluded and private! Perfect for a relaxing getaway with a partner. The staff were friendly and welcoming. I rooms were comfortable and luxurious. The views of the ocean were magnificent.
Stayed in October 2023
Reviewed: 2 November 2023
Shoji
JapanMosquitoes come to the terrace at night, so insect repellent spray is a must.The hotel will provide insecticide, but it is only effective temporarily, so it is better to bring your own.
Best of all, the beach front was wonderful.
Stayed in October 2023
Reviewed: 30 October 2023
Céline
VietnamWonderful garden and view, excellent food, good service
Stayed in October 2023
Reviewed: 23 October 2023
Victoria
United KingdomThe road leading up could do with a little work but that is so minor!
Breakfast had an amazing selection. Staff were friendly and went out their way to provide an extra touch for our honeymoon. Had an incredible massage too!
Stayed in September 2023
Reviewed: 14 October 2023
Wendie
New ZealandNothing
Everything
Stayed in October 2023
Reviewed: 10 October 2023
Cherrice
South KoreaMy room and the spa
Location and staff
Stayed in September 2023
Reviewed: 1 October 2023
Christoph
GermanyThe "gym" is actually not rally functional. Sometimes you hear your neighbours through the wall, which can be a bit annoying
The staff was really friendly, the bungalows are very cozy, the pool area is great (amazing view also for sunsets). Breakfast as well as the Pizza & Pasta really good!
Stayed in September 2023
Reviewed: 30 September 2023
Ken
JapanBreakfast would have been even better if it had more variety.
Well maintained. The grounds are kept clean, with staff constantly cleaning the beach and picking up fallen leaves from the lawn every day. The rooms are carefully cleaned every day and kept very clean. I couldn't enjoy the sea because of the rainy and windy days, but the pool was great. Great view. SPA is the best. The air was clean and the place was wonderful.
Stayed in September 2023
Reviewed: 24 September 2023
Afiqah
MalaysiaNone!
The location, the villa & the staffs! Everything was perfect!
Stayed in August 2023
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