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Reviews of Cửa Đông Luxury Hotel 5 stars

Cửa Đông Luxury Hotel Số 14, Đại lộ Lê Nin, Thành phố Vinh, Tỉnh Nghệ An, Vinh, Vietnam

#2 of 22 hotels in Vinh

Guests' Choice

Review score

Based on 32 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    8.4

  • Value for money

    8.8

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Showing 1 – 25

  • Reviewed: 22 January 2024

    8.0
    Pleasant stay with a nice view
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast didn’t have too many vegetarian options. It was a very nice stay with good value for money, but probably no 5 star expert

    The room was very spacious and clean. We had a nice view over Vinh. The location is a longer walk to the center, but there are a lot of restaurants and cafes nearby. The bed was very comfortable. We really enjoyed this type of luxury after the homestays we stayed in the previous nights.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Very nice 5 star hotel

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    👍

    Stayed in December 2023

  • Reviewed: 3 December 2023

    7.0
    Room is good but all of other things are below 5-star
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staffs are not as professional as should be for a 5-star hotel. Swimming pool is opened only from 3pm in winter time (although the temperature is not that cold, only 20 celsius degrees), and you must notify the staffs 30mins prior to the time you wanna swim so that they can turn on the water heater, which is unprofessional because other 5-star hotel always heat their pool throughout the day. When I wanted to swim (around 3pm because the pool is closed in the morning), I did call the staff at 2:30pm. However, they didn’t turn on the heater, which leaves the water too cold to swim. Their buffet cannot be compared with other 5-stars (Vinpearl Hue for example) due to their lack of meal diversity.

    New, clean

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Clean, friendly, good price and service

    Stayed in November 2023

  • Reviewed: 20 October 2023

    9.0
    Good quality and service
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    I think the swimming pool on the 6th floor actually quite small. It was kind of a mix between Indoor and outdoor pool so I could feel the strong winds blowing. I also don't like the hospital which is located on the front right size of the hotel! There was no fence between two buildings so it was kind of weird to me!

    It's a very new hotel. In the front, I was able to see many plants, even several papaya plants. The location was ok to me. It's a bit far to the center of the city. The view from the 19th floor to the East gave me a chance to see different part of the city. I could see the sea far away. Since it's a new hotel, everything was in very good condition. Andy the staff was friendly and willing to answer many questions!

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Very good
    • Business trip
    • People with friends
    • Superior Double or Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Only the front desk staff can speak English.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Very enjoyable
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We were ask to pay as soon as we check in, and they keep the changes just in case we use mini bar, it looks like trust issue

    Clean, staffs are very friendly and helpful, we enjoy the massage but staff need to learn to style hair not just dry it

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    It's a pity that I could only stay for one day.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    English communication was a bit difficult with some of the staff, but that was only a minor issue.

    Luxurious hotel, on par with European standards. My room was spacious, comfortable and clean. Staff was extremely friendly and helpful. Great value for European travelers.

    Stayed in October 2023

  • Reviewed: 1 September 2023

    9.0
    A newest hotel should stay in Vinh
    • Business trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Not professional staffs

    Good location New hotel

    Stayed in August 2023

  • Reviewed: 11 August 2023

    9.0
    Would be an excellent stay if it's not diminished by their breakfast
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with City View
    • Stayed 2 nights

    Breakfast was not that good, mostly local food, and the worst thing about it is the coffee is they left it cool without any heating. Breakfast finish at 9am and there was already no heating to the coffee at 8 something.

    Great condition of room.

    Stayed in August 2023

  • Reviewed: 20 July 2023

    9.0
    A night stay in Vinh
    • Business trip
    • People with friends
    • Luxury Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Would give a 10 if the nice and new hotel matches with a good service. Most of the service staff are not that friendly from recep, to dining area and they are not ready to assist (carried our luggage on our way out of the hotel). Same goes when we checked in, no assitance was given - though we can carry our own luggage, but it would be nice if we will also be assisted given we came from a long travel. First time also that I experienced not having hot coffee during bfast (maybe we're few who likes to drink hot coffee in the morning), but if you are, then yeah, they do have coffee but it's just placed on the drinks table.

    Spacious and clean room. Comfy beds. Clean towels. Good bfast. Really value for money.

    Stayed in July 2023

  • Reviewed: 27 February 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    So disappointed for overall . Staff service very bad attitude response . First tome stayed so horrible accommodation.

    Stayed in February 2024

  • Reviewed: 18 December 2023

    5.0
    Passable
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough toilet paper (only half a roll was supplied when we checked in). Carpets full of dirt. Shower drains were flooding in both of our booked rooms.

    Breakfast

    Stayed in December 2023

  • Reviewed: 13 November 2023

    4.0
    Dirty foot
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty bedsheets, dirty room, dirty pool. The staff were blunt, could have been far more healthy. Large breakfast selection but I can at best describe it as tasting like foot.

    The location was central and the gym was useable.

    Stayed in November 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Corridor have no air conditioning

    New

    Stayed in July 2023

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 15 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 24 December 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 24 November 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Solo traveller
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

Showing 1 – 25

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