Cửa Đông Luxury Hotel Số 14, Đại lộ Lê Nin, Thành phố Vinh, Tỉnh Nghệ An, Vinh, Vietnam
#2 of 23 hotels in Vinh
Guests' ChoiceBased on 33 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.8
Staff
8.4
Value for money
8.7
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Showing 1 – 25
Reviewed: 22 January 2024
Carolin
GermanyBreakfast didn’t have too many vegetarian options. It was a very nice stay with good value for money, but probably no 5 star expert
The room was very spacious and clean. We had a nice view over Vinh. The location is a longer walk to the center, but there are a lot of restaurants and cafes nearby. The bed was very comfortable. We really enjoyed this type of luxury after the homestays we stayed in the previous nights.
Stayed in January 2024
Reviewed: 21 January 2024
Douglas
United KingdomVery nice 5 star hotel
Stayed in January 2024
Reviewed: 17 January 2024
Tran
Vietnam👍
Stayed in December 2023
Reviewed: 7 January 2024
Michael
SwitzerlandRooms a large and comfortable, staff was friendly and helpful with restaurant recommendations.
Stayed in December 2023
Reviewed: 3 December 2023
Minh-triet
FranceStaffs are not as professional as should be for a 5-star hotel. Swimming pool is opened only from 3pm in winter time (although the temperature is not that cold, only 20 celsius degrees), and you must notify the staffs 30mins prior to the time you wanna swim so that they can turn on the water heater, which is unprofessional because other 5-star hotel always heat their pool throughout the day. When I wanted to swim (around 3pm because the pool is closed in the morning), I did call the staff at 2:30pm. However, they didn’t turn on the heater, which leaves the water too cold to swim. Their buffet cannot be compared with other 5-stars (Vinpearl Hue for example) due to their lack of meal diversity.
New, clean
Stayed in December 2023
Reviewed: 23 November 2023
Thi
VietnamClean, friendly, good price and service
Stayed in November 2023
Reviewed: 20 October 2023
Chungtd
GermanyI think the swimming pool on the 6th floor actually quite small. It was kind of a mix between Indoor and outdoor pool so I could feel the strong winds blowing. I also don't like the hospital which is located on the front right size of the hotel! There was no fence between two buildings so it was kind of weird to me!
It's a very new hotel. In the front, I was able to see many plants, even several papaya plants. The location was ok to me. It's a bit far to the center of the city. The view from the 19th floor to the East gave me a chance to see different part of the city. I could see the sea far away. Since it's a new hotel, everything was in very good condition. Andy the staff was friendly and willing to answer many questions!
Stayed in October 2023
Reviewed: 13 October 2023
Castel
ThailandOnly the front desk staff can speak English.
Stayed in October 2023
Reviewed: 13 October 2023
Thuy-khanh
AustraliaWe were ask to pay as soon as we check in, and they keep the changes just in case we use mini bar, it looks like trust issue
Clean, staffs are very friendly and helpful, we enjoy the massage but staff need to learn to style hair not just dry it
Stayed in October 2023
Reviewed: 7 October 2023
Ralph
GermanyEnglish communication was a bit difficult with some of the staff, but that was only a minor issue.
Luxurious hotel, on par with European standards. My room was spacious, comfortable and clean. Staff was extremely friendly and helpful. Great value for European travelers.
Stayed in October 2023
Reviewed: 1 September 2023
Thuc
VietnamNot professional staffs
Good location New hotel
Stayed in August 2023
Reviewed: 11 August 2023
Benjamin
MalaysiaBreakfast was not that good, mostly local food, and the worst thing about it is the coffee is they left it cool without any heating. Breakfast finish at 9am and there was already no heating to the coffee at 8 something.
Great condition of room.
Stayed in August 2023
Reviewed: 20 July 2023
Kune27
VietnamWould give a 10 if the nice and new hotel matches with a good service. Most of the service staff are not that friendly from recep, to dining area and they are not ready to assist (carried our luggage on our way out of the hotel). Same goes when we checked in, no assitance was given - though we can carry our own luggage, but it would be nice if we will also be assisted given we came from a long travel. First time also that I experienced not having hot coffee during bfast (maybe we're few who likes to drink hot coffee in the morning), but if you are, then yeah, they do have coffee but it's just placed on the drinks table.
Spacious and clean room. Comfy beds. Clean towels. Good bfast. Really value for money.
Stayed in July 2023
Reviewed: 27 February 2024
Siew
SingaporeSo disappointed for overall . Staff service very bad attitude response . First tome stayed so horrible accommodation.
Stayed in February 2024
Reviewed: 18 December 2023
Kim
AustraliaNot enough toilet paper (only half a roll was supplied when we checked in). Carpets full of dirt. Shower drains were flooding in both of our booked rooms.
Breakfast
Stayed in December 2023
Reviewed: 13 November 2023
Digweed
United KingdomDirty bedsheets, dirty room, dirty pool. The staff were blunt, could have been far more healthy. Large breakfast selection but I can at best describe it as tasting like foot.
The location was central and the gym was useable.
Stayed in November 2023
Reviewed: 3 August 2023
Anonymous
VietnamCorridor have no air conditioning
New
Stayed in July 2023
Reviewed: 19 April 2024
Tram
VietnamThere are no comments available for this review
Stayed in March 2024
Reviewed: 17 March 2024
Shannon
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: 15 January 2024
Phong
VietnamThere are no comments available for this review
Stayed in January 2024
Reviewed: 8 January 2024
Harm
NetherlandsThere are no comments available for this review
Stayed in December 2023
Reviewed: 27 December 2023
Ngoc
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 24 December 2023
Nguyen
VietnamThere are no comments available for this review
Stayed in December 2023
Reviewed: 24 November 2023
Phuong
VietnamThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
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