20 Tran Phu, Nha Trang, Vietnam
#94 of 293 hotels in Nha Trang
Guests' ChoiceBased on 174 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.5
Staff
9.0
Value for money
8.8
Free WiFi
7.6
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End of dialog contentReviewed: 18 June 2022
Krishnendu
VietnamBreakfast
Swimming pool
Stayed in June 2022
Reviewed: 17 June 2022
The
RussiaThe tv in room shows that hotel have private beach but in fact it was close due to pandemic.
internet was fast. breakfast was great
Stayed in June 2022
Reviewed: 31 May 2022
Nguyen
VietnamNothing
Hotel is clean and in a very good position. Nice view from room
Stayed in May 2022
Reviewed: 1 May 2022
Ha
Denmarkthe hotel was on the main road so even though i got a room on the 11th floor I could still hear some noise. A hair dryer and iron in the room would be nice.
The view was fantastic. On the other side of the beach. From my bed you could see the see. Staff were sweet and helpful.
Stayed in May 2022
Reviewed: 30 April 2024
Orsolya
United KingdomThe connecting door to the next room, made out sleep very unpleasant. 3 out of 4 nights we heard everything from the other rooms til late night and early morning.
Proximity to the beach was probably what I liked most. The size of the bed and the room overall was really good too, with a nice view. Considering value for money and other countries prices and star ratings I think what we paid for was well worth it eventhough I don’t think it actually a 5star hotel
Stayed in April 2024
Reviewed: 31 March 2024
Marius
RomaniaHere there are many things to say I didn't like the fact that when you went to the table at any time you didn't find many things to eat They weren't there anymore They were empty and you They said they are sorry it's gone I didn't like the fact that after a week the bed linen was not changed i did not like the rooms because in my opinion they need a renovation and it is not a five star hotel by any means and there are a lot of things that i would not like to List here
İt was close to all amenities
Stayed in March 2024
Reviewed: 26 March 2024
Chi
Vietnamthe location is very good, the hotel is near everything (beach, restaurant, shopping centre...) The breakfeast is so so
Stayed in March 2024
Reviewed: 2 March 2024
Ky
VietnamNothing
Nothing
Stayed in February 2024
Reviewed: 29 January 2024
Nicola
United KingdomAwful Needs total revamp
Nothing shabby dirty carpets needs updating
Stayed in January 2024
Reviewed: 22 January 2024
Simpson
AustraliaThe pool area was largely void or any trees or furniture and was not very inviting to either use the pool or the pool area. Breakfast was average. The gym is very busy (public gym). The lifts take a long time to arrive as a result of the gym. Staff are not very warm.
Hotel rooms were comfortable at a reasonable price. The location is central. There is a coffee shop at ground level which was good. The lower levels include a shopping centre and on the 4th level is a very busy gym. Hotel is focused on the Chinese and Korean tourist markets so not very attentive to other tourists.
Stayed in January 2024
Reviewed: 7 January 2024
Bao
VietnamFirst, I have to park my car in the basement of Nha Trang center. It's uncomfortable because I have big luggage. Second, the room's wifi is too bad. Can't use to watch youtube and the television is too old for relaxing.
Location is great, just 5mins walk to the Nha Trang Central Park. Friendly staff and good view from the bed.
Stayed in January 2024
Reviewed: 27 December 2023
Aleksandr
RussiaWe were very surprised by the attitude of the staff,. The personnel of the reseption were very unfriendly, that is not typical for Vietnam. Request to provide a lunch box was refused. Another room was provided. In room renovation works are requered. Will never return back in this hotel.
First line. Good breakfast.
Stayed in December 2023
Reviewed: 26 August 2023
Karla
AustraliaNo bar or anywhere to have a drink or lite meal. No pool service not a 5 start hotel
Comfy bed
Stayed in August 2023
Reviewed: 15 August 2023
Jacqui
New ZealandThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 9 August 2023
Ros
SingaporeHotel is connected to Nha Trang shopping ctr.
Stayed in August 2023
Reviewed: 6 August 2023
David
AustraliaEverything was just a little under what it could be which was disappointing which is why I gave it a 6. It could easily be an 8 or 9. The rooms are a little run down. The breakfast was great except many dishes were emptied and not refilled, no glasses for drinks. The gym is excellent but you can’t get a towel (must bring your own). The pool area is nice but no chairs or tables (there are in the photos). Just a little more attention to detail and it would be a wonderful place to stay but in the end it is a satisfactory place to stay.
Good location. Reasonable pricing. Facilities. Staff tried hard to please.
Stayed in August 2023
Reviewed: 28 July 2023
Stuart
AustraliaEverything
Nothing
Stayed in July 2023
Reviewed: 3 June 2023
Lisa
JapanThey don't pay back to me the deposit money
The location is good
Stayed in May 2023
Reviewed: 28 April 2023
Neziaazmi
MalaysiaThe cleaning job could be better. We noticed sticky kitchen counters, a dried-up rambutan left in the fridge with an unpleasant smell, and stains on the table in the living area. Communication could also be better about room service. There was no mention that there was no room service that night (in fact the room service menu was prominently displayed in the room) and we ended up having to order from GrabFood at the last minute. But the staff was very apologetic and had instant cup noodles delivered to our room.
The location is great, with beautiful views of the beach and the ocean. Breakfast had a good selection of offerings. The suite upgrade was a good value - big living area, bedroom, and a new looking bathroom. The check-in was pleasant with friendly staff.
Stayed in April 2023
Reviewed: 21 April 2023
Peta
AustraliaThe whole floor stunk of mould. My friend's room smelt so badly we had to get her another room on a different floor. I'm not even sure the building is safe as we could see black mould on the walls. Also, the pool area wasn't very clean and there was no bar facilities at the pool, not what you expect at a beach front hotel.
The location is great and the layout of the rooms are great also. The beds were really comfy.
Stayed in April 2023
Reviewed: 1 April 2023
George
AustraliaAverage
Stayed in March 2023
Reviewed: 11 March 2023
Jonathan
United StatesOnly 2 elevators operational.
Close to the beach. Mega fitness center. Attached to shopping mall.
Stayed in March 2023
Reviewed: 20 February 2023
Gail
United KingdomMore hot choice at breakfast and juice choice. The pool area had no cushions on the little available deck furniture and pool was freezing. No airport shuttle available and the airport is around an hour away. Had to hold shower head as fixings were inadequate and the bathroom flooded everytime we showered, especially if using the rainfall overhead shower.
Breakfast was adequate, but very often hot food was cold. Staff were helpful but there was a language barrier as english was not spoken by many. The view from room was excellent. The beach was very nice although across a very busy road. This was an experience in its self.
Stayed in February 2023
Reviewed: 31 January 2023
Vadim
RussiaThe room needs renovation and it was poorly cleaned. Cold water in bathroom :(
Great view to the sea! Nice location and stuff.
Stayed in January 2023
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