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Reviews of Diamond Bay Hotel 5 stars

20 Tran Phu, Nha Trang, Vietnam

#94 of 293 hotels in Nha Trang

Guests' Choice

Review score

Based on 174 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.8

  • Free WiFi

    7.6

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Showing 76 – 100

  • Reviewed: 18 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Grand Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    Swimming pool

    Stayed in June 2022

  • Reviewed: 17 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Grand Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The tv in room shows that hotel have private beach but in fact it was close due to pandemic.

    internet was fast. breakfast was great

    Stayed in June 2022

  • Reviewed: 31 May 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Grand Twin Room
    • Stayed 2 nights

    Nothing

    Hotel is clean and in a very good position. Nice view from room

    Stayed in May 2022

  • Reviewed: 1 May 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Grand Twin Room with Ocean View
    • Stayed 3 nights

    the hotel was on the main road so even though i got a room on the 11th floor I could still hear some noise. A hair dryer and iron in the room would be nice.

    The view was fantastic. On the other side of the beach. From my bed you could see the see. Staff were sweet and helpful.

    Stayed in May 2022

  • Reviewed: 30 April 2024

    6.0
    Overall I think the hotel was fine, others review with their expectations were a bit high. Having been travelled around
    • Leisure trip
    • Family with young children
    • Grand Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The connecting door to the next room, made out sleep very unpleasant. 3 out of 4 nights we heard everything from the other rooms til late night and early morning.

    Proximity to the beach was probably what I liked most. The size of the bed and the room overall was really good too, with a nice view. Considering value for money and other countries prices and star ratings I think what we paid for was well worth it eventhough I don’t think it actually a 5star hotel

    Stayed in April 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Elite Suite with Ocean View
    • Stayed 10 nights
    • Submitted via mobile

    Here there are many things to say I didn't like the fact that when you went to the table at any time you didn't find many things to eat They weren't there anymore They were empty and you They said they are sorry it's gone I didn't like the fact that after a week the bed linen was not changed i did not like the rooms because in my opinion they need a renovation and it is not a five star hotel by any means and there are a lot of things that i would not like to List here

    İt was close to all amenities

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    good, will return
    • Leisure trip
    • Couple
    • Grand Double Room with Ocean View
    • Stayed 6 nights

    the location is very good, the hotel is near everything (beach, restaurant, shopping centre...) The breakfeast is so so

    Stayed in March 2024

  • Reviewed: 2 March 2024

    1.0
    Cant stay at the property because I booked for 2 nights and 1 day before my arrival, the hotel request me to stay in dif
    • Leisure trip
    • Solo traveller
    • Grand Double Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in February 2024

  • Reviewed: 29 January 2024

    2.0
    Would never return
    • Leisure trip
    • Solo traveller
    • Grand Double Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Awful Needs total revamp

    Nothing shabby dirty carpets needs updating

    Stayed in January 2024

  • Reviewed: 22 January 2024

    7.0
    Wouldn't call it a 5 star hotel but rooms are comfortable and location reasonable.
    • Leisure trip
    • Solo traveller
    • Suite with Ocean View
    • Stayed 4 nights

    The pool area was largely void or any trees or furniture and was not very inviting to either use the pool or the pool area. Breakfast was average. The gym is very busy (public gym). The lifts take a long time to arrive as a result of the gym. Staff are not very warm.

    Hotel rooms were comfortable at a reasonable price. The location is central. There is a coffee shop at ground level which was good. The lower levels include a shopping centre and on the 4th level is a very busy gym. Hotel is focused on the Chinese and Korean tourist markets so not very attentive to other tourists.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    7.0
    Great location, too bad wifi and hard to park car.
    • Leisure trip
    • Couple
    • Grand Double Room with Ocean View
    • Stayed 1 night

    First, I have to park my car in the basement of Nha Trang center. It's uncomfortable because I have big luggage. Second, the room's wifi is too bad. Can't use to watch youtube and the television is too old for relaxing.

    Location is great, just 5mins walk to the Nha Trang Central Park. Friendly staff and good view from the bed.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Grand Royale Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    We were very surprised by the attitude of the staff,. The personnel of the reseption were very unfriendly, that is not typical for Vietnam. Request to provide a lunch box was refused. Another room was provided. In room renovation works are requered. Will never return back in this hotel.

    First line. Good breakfast.

    Stayed in December 2023

  • Reviewed: 26 August 2023

    7.0
    Average
    • Leisure trip
    • Couple
    • Grand Royale Double Room
    • Stayed 6 nights
    • Submitted via mobile

    No bar or anywhere to have a drink or lite meal. No pool service not a 5 start hotel

    Comfy bed

    Stayed in August 2023

  • Reviewed: 15 August 2023

    1.0
    • Leisure trip
    • Couple
    • Grand Royale Double Room
    • Stayed 6 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 9 August 2023

    7.0
    Frontbeach hotel
    • Leisure trip
    • Family with young children
    • Grand Twin Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Hotel is connected to Nha Trang shopping ctr.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    6.0
    Nice place that was ok just a little underwhelming.
    • Business trip
    • Solo traveller
    • Grand Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Everything was just a little under what it could be which was disappointing which is why I gave it a 6. It could easily be an 8 or 9. The rooms are a little run down. The breakfast was great except many dishes were emptied and not refilled, no glasses for drinks. The gym is excellent but you can’t get a towel (must bring your own). The pool area is nice but no chairs or tables (there are in the photos). Just a little more attention to detail and it would be a wonderful place to stay but in the end it is a satisfactory place to stay.

    Good location. Reasonable pricing. Facilities. Staff tried hard to please.

    Stayed in August 2023

  • Reviewed: 28 July 2023

    4.0
    Never again
    • Leisure trip
    • Couple
    • Grand Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in July 2023

  • Reviewed: 3 June 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Grand Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They don't pay back to me the deposit money

    The location is good

    Stayed in May 2023

  • Reviewed: 28 April 2023

    6.0
    Not bad for the reduced price and location, but could be better.
    • Leisure trip
    • Couple
    • Suite with Ocean View
    • Stayed 1 night

    The cleaning job could be better. We noticed sticky kitchen counters, a dried-up rambutan left in the fridge with an unpleasant smell, and stains on the table in the living area. Communication could also be better about room service. There was no mention that there was no room service that night (in fact the room service menu was prominently displayed in the room) and we ended up having to order from GrabFood at the last minute. But the staff was very apologetic and had instant cup noodles delivered to our room.

    The location is great, with beautiful views of the beach and the ocean. Breakfast had a good selection of offerings. The suite upgrade was a good value - big living area, bedroom, and a new looking bathroom. The check-in was pleasant with friendly staff.

    Stayed in April 2023

  • Reviewed: 21 April 2023

    5.0
    Good hotel but the building is not in good shape
    • Leisure trip
    • People with friends
    • Suite with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    The whole floor stunk of mould. My friend's room smelt so badly we had to get her another room on a different floor. I'm not even sure the building is safe as we could see black mould on the walls. Also, the pool area wasn't very clean and there was no bar facilities at the pool, not what you expect at a beach front hotel.

    The location is great and the layout of the rooms are great also. The beds were really comfy.

    Stayed in April 2023

  • Reviewed: 1 April 2023

    5.0
    Not a 5 star hotel more a 3.5 to 4 dated and need of an update.
    • Leisure trip
    • Couple
    • Suite with Ocean View
    • Stayed 1 night

    Average

    Stayed in March 2023

  • Reviewed: 11 March 2023

    7.0
    Good stay for the price.
    • Leisure trip
    • Solo traveller
    • Grand Royale Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only 2 elevators operational.

    Close to the beach. Mega fitness center. Attached to shopping mall.

    Stayed in March 2023

  • Reviewed: 20 February 2023

    7.0
    Hotel needs updating. Location good and beach lovely. Staff did their best.
    • Leisure trip
    • Couple
    • Grand Double Room with Ocean View
    • Stayed 9 nights
    • Submitted via mobile

    More hot choice at breakfast and juice choice. The pool area had no cushions on the little available deck furniture and pool was freezing. No airport shuttle available and the airport is around an hour away. Had to hold shower head as fixings were inadequate and the bathroom flooded everytime we showered, especially if using the rainfall overhead shower.

    Breakfast was adequate, but very often hot food was cold. Staff were helpful but there was a language barrier as english was not spoken by many. The view from room was excellent. The beach was very nice although across a very busy road. This was an experience in its self.

    Stayed in February 2023

  • Reviewed: 31 January 2023

    7.0
    Needs cosmetic repairs
    • Leisure trip
    • Couple
    • Grand Royale Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room needs renovation and it was poorly cleaned. Cold water in bathroom :(

    Great view to the sea! Nice location and stuff.

    Stayed in January 2023

Showing 76 – 100

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