7 Ngõ Cầu Gỗ, Hoan Kiem, Hanoi, Vietnam
#326 of 882 hotels in Hanoi
Guests' ChoiceBased on 100 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
9.5
Value for money
8.8
Free WiFi
9.0
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End of dialog contentReviewed: 19 May 2024
Lenka
Czech RepublicThe stay at this hotel was really great. Clean rooms, good breakfast and best of all the helpful staff. All the time everyone was very willing and helpful, they helped us with everything and finally arranged a transfer to the airport at a good price. I can definitely recommend it. Thank you!
Stayed in May 2024
Reviewed: 19 May 2024
Anne
AustraliaWifi has its ups and downs
Staff 10/10 Great breakfast Confortable bed - clean bedroom
Stayed in April 2024
Reviewed: 18 May 2024
Neil
AustraliaGreat location, clean rooms and staff had good recommendations for food!
Stayed in May 2024
Reviewed: 17 May 2024
Charlie
MalaysiaVery clean room and bathroom with good breakfast. Very helpful staff.
Stayed in May 2024
Reviewed: 16 May 2024
Anna
GreeceThe bathroom could have been designed a little bit better because not having a distinguished bathtub made everything wet and slipper
located right in the centre of the old quarter of Hanoi, everything we needed was nearby! The staff was really friendly and made our accommodation easier! Our whole stay was really pleasant
Stayed in May 2024
Reviewed: 16 May 2024
Grace
United KingdomNothing!
The rooms were great! Clean cosy and comfy beds
Stayed in May 2024
Reviewed: 14 May 2024
Ruth
AustraliaBreakfast was not really good
Location was very good and it is small, but nice.
Stayed in April 2024
Reviewed: 14 May 2024
Nitzan
IsraelReally nice hotel And the staff is very nice and helpful Left a suitcase her for tow weeks in they'r safe room with no charge
Stayed in April 2024
Reviewed: 14 May 2024
Hai
ChinaThe room is dark.
The people are kind and glad to help.they have taxi to airport.they are willing to walk another mile with you. I lose my bank card in ATM machine.they drive me to the bank and get back.very impressive.
Stayed in May 2024
Reviewed: 13 May 2024
Stewart
AustraliaThe hotel was in the perfect location and the staff were so helpful and making my stay very welcome and relaxing. I would recommend anyone to stay here.
Stayed in May 2024
Reviewed: 12 May 2024
Shimi
IsraelVery lovely hotel and staff
Stayed in May 2024
Reviewed: 10 May 2024
Jannekas
EstoniaReally nice people, clean room, good breakfast and you can get massage also here!
Stayed in May 2024
Reviewed: 9 May 2024
Sander
NetherlandsQuite some noice from the street below, but the location made it up.
Clean, spacious, nicely decorated, overall very good
Stayed in May 2024
Reviewed: 8 May 2024
Oeke
IndonesiaWe stayed in family room, there’s nothing we didn’t like.
It’s new and clean. Location right in the heart of Old Quarter, central to everything.
Stayed in April 2024
Reviewed: 8 May 2024
Laura
IrelandGreat location friendly staff and the room was spotless. Great breakfast and had a lovely rooftop balcony overlooking the old quarter. Perfect to sit up and enjoy a coffee
Stayed in March 2024
Reviewed: 6 May 2024
Jasmine
United KingdomNothing to do with the property but there was an announcement outside every day at 7:30am which was very loud.
Staff were very friendly! Was in a great location!
Stayed in May 2024
Reviewed: 5 May 2024
Threedoubles
United KingdomRoom was on the small side but no problem for solo traveller
Clean and comfortable hotel in a great location. Helpful staff.
Stayed in April 2024
Reviewed: 30 April 2024
Jason
PhilippinesPictures were different from the actual rooms provided. The rooms we got were much older and less furnished.
Good location and price for the room and area.
Stayed in April 2024
Reviewed: 29 April 2024
As
NetherlandsThere’s only 1 minor thing with my room, not sure if other rooms also have it. But because breakfast is on the 7th floor, people passed near my room (5th floor) to access the staircase to go up in the morning. This just instantly woke me up because the room is not completely soundproof. It might be that other rooms don’t have this problem at all, but that’s the only thing I can think of that I didn’t like.
I love how they keep the place clean, there’s a cleaning lady to clean the room every day. She’s the sweetest! There’s a mini fridge with drinks and snacks in the room (not free, but also not expensive). You can eat a simple breakfast every morning with some eggs toast and fruit, which works well for me because I don’t have a big appetite in the morning. The staff is very attentive, they can even help you with booking tours around Hanoi. They were also okay with me extending my stay last minute and didn’t make a big deal out of it. All in all a very comfortable stay.
Stayed in April 2024
Reviewed: 28 April 2024
Alex
United KingdomThere’s nothing to not like
It’s very clean and comfy, great location
Stayed in April 2024
Reviewed: 27 April 2024
Gra
AustraliaThis hotel is located in the centre of the Old Quarter. Everything from great restaurants, delicious street foods and entertainment is within walking distance, yet surprisingly quiet being situated on a narrow street. We particularly enjoyed having a short 2 minute walk to the lake where you can stretch the legs, admiring the beautifully maintained gardens of the lake perimeter or just sit and soak up the positive energy of the city. The Hotel staff are warm and welcoming, more than happy to help with arranging tours or directions to the best spots to eat the traditional cuisine of Hanoi. Great stay, we'll definitely be back.
Stayed in April 2024
Reviewed: 25 April 2024
Mikhar
MalaysiaBathroom floor is very slippery after a bath. WiFi signal gets cut off now and then. The mattress was a bit too soft.
Hotel location Breakfast selection is adequate. Room facilities were good. Staff really helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Alvin
SingaporeEveryday same breakfast menu
Easy access to various location. The staffs are very friendly and the rooms are very clean.
Stayed in April 2024
Reviewed: 19 April 2024
Anne
AustraliaWifi hit or miss Walls are extra thin, meaning you can hear anything happening outside your bedroom (shower running upstairs, people in the hallway...)
Super comfy Amazing staff Great breakfast Perfect location Very clean
Stayed in April 2024
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