142 Phan Chu Trinh, Buon Ma Thuot, Vietnam
#13 of 52 hotels in Buon Ma Thuot
Guests' ChoiceBased on 40 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
8.9
Facilities
8.5
Staff
8.6
Value for money
8.3
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 November 2023
Judith
United StatesN/A
Good location, nice room, great spa & friendly staff. I had the best massage I’ve ever had at the spa. The breakfast buffet was decent, but if you went towards the end the food wasn’t kept warm in the serving dishes. We went early our second day & it was a completely different experience.
Stayed in November 2023
Reviewed: 21 September 2023
Galit
IsraelAll good
Nice hotel, rooms were spacious and clean. It was very convenient for our one night stay.
Stayed in September 2023
Reviewed: 11 August 2023
Peter
AustraliaSome parts of the building outside etc were a bit run down. The gym didn’t have a lot of equipment.
Room was clean, breakfast was good with a good selection.
Stayed in August 2023
Reviewed: 5 April 2023
Ashworthsh
United KingdomBathroom fittings not uniformly well installed. Some rooms had no hot water (running water, but cold). Some rooms had electrical problems - AC not working, lights wouldn't turn off etc.
Rooms were good. Nice pool. Good selection at breakfast.
Stayed in April 2023
Reviewed: 5 December 2022
Nguyen
VietnamNothing
Good location
Stayed in December 2022
Reviewed: 6 February 2022
Huyen
Vietnamthe front garden is not perfectly clean.
Great location, newly built. the room is spacious and clean. it is on the same street with the century old wooden cathedral, very close to many restaurants and coffee shops
Stayed in February 2022
Reviewed: 3 May 2024
777tanya
AustraliaLoved the huge pool, easy walk to seafood restaurant. Friendly staff. Good size rooms. Easy access to Yok Don National Park
Stayed in April 2024
Reviewed: 29 April 2024
Jane
VietnamI forgot my sunglasses at suite room. However, I could not have it back although I called the Reception 10 minutes after leaving hotel.
location good. Breakfast was just ok. . Spacious bath room & Clean
Stayed in April 2024
Reviewed: 24 January 2024
Robert
AustraliaIf I had to make a criticism, it would be that our windows had not been cleaned. A small thing that did not detract from our enjoyment of the city view.
This is a real 4* hotel at a 2* price. Everything about the hotel wes excellent, especially the efficiency of staff, the comfort of the room and the quality of the buffet breakfast.
Stayed in January 2024
Reviewed: 9 July 2023
Angela
United StatesI had a room that looked a bit worn down. There was a whole in my room
I love that the location was near a grocery store and if I needed any necessities, I could walk there.
Stayed in July 2023
Reviewed: 4 April 2023
Susan
United KingdomThe hotel is still under construction. Lights and air conditioners in rooms are faulty, when complaint made staff were not concerned and did not offer sensible alternatives until pressed - I was already researching other hotels as intending to check out before a replacement room was found. No irons available
Stayed in April 2023
Reviewed: 15 November 2022
Youngwan
South KoreaNo
Service good & clean & taste good
Stayed in August 2022
Reviewed: 11 October 2022
Ly
VietnamThe receptionist was terrible. They don't welcome the customer, don't know what to do, untrained. They ask me wait 45 minutes to check in while thay chat chit. When i complained with manager, he don't do anything until the director came and tell them what to do. The staffs call to my room and ask me to check out the next day even i book the room 3 nights. They charge 15% for exchange rate and ask the customer to pay cash for laundry service without recipes.
The facilities was verry nice and good location.
Stayed in October 2022
Reviewed: 2 August 2022
Phương
VietnamGreat location, coffee museum and many eateries are within walking distance. Room was super clean and new. Staffs were very helpful and friendly. Breakfast was ok
Stayed in August 2022
Reviewed: 28 July 2022
Thuy
VietnamThe staff, especially the receptionists, are very unfriendly. Really annoying.
May be the location.
Stayed in July 2022
Reviewed: 31 May 2022
Dato
MalaysiaI love this hotel
The best of
Stayed in May 2022
Reviewed: 31 May 2022
Dato
MalaysiaService and frandly
The best of the best
Stayed in May 2022
Reviewed: 23 May 2022
Vinh
ThailandNone
I love the big modern huyndai elevator. The very delicious free breakfast food. Best hotel i have ever visited
Stayed in May 2022
Reviewed: 1 May 2024
Phuong
VietnamThere are no comments available for this review
Stayed in April 2024
Reviewed: 18 April 2024
Tram
VietnamThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 March 2024
Linh
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 February 2024
An
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 21 March 2023
Jennifer
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 9 February 2023
Lý
VietnamThere are no comments available for this review
Stayed in February 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content