Hai Bà Trưng 7/1, Pleiku, Vietnam
#5 of 34 hotels in Pleiku
Guests' ChoiceBased on 46 hotel reviews
8.4Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
8.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 31 December 2023
Isabelle
Canadastaff very very helpfull even if they did not speak much inglish did everything to help
Stayed in December 2023
Reviewed: 26 October 2023
Chan
CambodiaI wish the hotel may provide some foreign exchange curreny.
The location is convenient for food, and shopping. Room is clean and comfortable. The staff, Tram and Dong, are very helpful. Especially Dong went an extra mile in search of Vietnam number 1 coffee for me. I enjoyed my stay here very much. It is a good recommendation for anyone who visit Pleiku.
Stayed in October 2023
Reviewed: 26 September 2023
Thu
VietnamVery value for money if you just need a clean, comfortable, quiet and very centered place. Staff is helpful. Highly recommend for short and casual trip.
Stayed in September 2023
Reviewed: 21 July 2023
Changtoffee
United KingdomThe bathroom wasn't great.
Not a bad location - although it's hidden away down a side street.
Stayed in July 2023
Reviewed: 27 June 2023
Dunn
United KingdomNothing! Cannot find fault given the value for money and standard of accommodation.
On the basis of good reviews I decided to stay in the Elisa Hotel to visit family in Pleiku - I liked it so much I extended my stay. Good sized bedrooms with comfortable 'Wet-room' style bathrooms and all supported by wonderful staff and attentive management. Housekeeping are thorough and ensured a high-standard of cleanliness throughout my stay. The hotel is a 5 minute walk from the night market and centre of Pleiku with its almost countless restaurants and coffee shops. The hotel is on a side street and is thus quiet, with great views across Pleiku through large room windows. I hope to be back soon!
Stayed in June 2023
Reviewed: 7 February 2023
Dung
United StatesCleaness the staff very helpful and nice
Stayed in February 2023
Reviewed: 8 December 2022
Thị
VietnamElevator is not good
Receptionist is friendly
Stayed in December 2022
Reviewed: 6 December 2022
Elis
NetherlandsRoom had a old smell, didn't like the washroom layout, when you shower everything gets wet, especially the toilet!!! Beds were super hard!!
Spacious room, close to city center
Stayed in December 2022
Reviewed: 3 October 2022
Mike
CanadaThe water pressure is too low.
Nice clean room. The staff is nice. Hot water didn't work at night and the staff fixed it the next morning.
Stayed in October 2022
Reviewed: 26 May 2022
Vincent
VietnamA good, average, no frills hotel for a short stay. Well priced so good value. No meals available but restaurants within walking distance. Room clean and nice size for 2 people. Combined shower, basin & toilet. There was an 8% local tax added to the on-line booking price.
Stayed in May 2022
Reviewed: 4 October 2023
Kim
Vietnamnothing
it is located in the city centre, very quite place.
Stayed in September 2023
Reviewed: 22 June 2023
Ting
CanadaA huge insect was next to my face when I woke up one day. it really affected the experience
the staff were helpful and they clean up everyday during my stay. Location was alright too.
Stayed in May 2023
Reviewed: 22 February 2023
Nam
VietnamStaff support from receptionist Oanh was excellent and beyond expectation. She even provided support during her off hours. She booked transportation and tours for us that fit perfectly to our requirements. Her recommendation of restaurants was spot on. Great location Spacious room and good price
Stayed in February 2023
Reviewed: 17 October 2022
Mỹ
Vietnamno
Clean
Stayed in October 2022
Reviewed: 18 June 2022
Paul
Australiaall
leaving
Stayed in June 2022
Reviewed: 12 February 2022
Tran
Vietnamelevator should be maintenananced soon
good location
Stayed in February 2022
Reviewed: 28 April 2024
Raymundo
VietnamThere are no comments available for this review
Stayed in February 2024
Reviewed: 1 April 2024
Lê
VietnamThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 March 2024
An
VietnamThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 March 2024
Bá
VietnamThere are no comments available for this review
Stayed in March 2024
Reviewed: 1 March 2024
Quynh
VietnamThere are no comments available for this review
Stayed in February 2024
Reviewed: 22 January 2024
Olivier
BelgiumThere are no comments available for this review
Stayed in January 2024
Reviewed: 20 December 2023
Junesce
VietnamThere are no comments available for this review
Stayed in December 2023
Reviewed: 3 November 2023
My
VietnamThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content