Ha Long, Ha Long, Vietnam
#29 of 311 hotels in Ha Long
Guests' ChoiceBased on 115 hotel reviews
9.2Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.6
Staff
9.6
Value for money
9.0
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End of dialog contentReviewed: 23 September 2023
Franziska
GermanySuper nice and clean boat, everything you need in the rooms, very nice staff, had never expected such awesome food on a board, the days were well planned but not to busy - we had also time to relax
Stayed in September 2023
Reviewed: 12 September 2023
Miguel
SpainNothing
Ha long is really beautifull, friendly staff, great cruise. Recommend to everyone...
Stayed in August 2023
Reviewed: 31 August 2023
Michael
GermanyHalong bay so great Bay.
Stayed in August 2023
Reviewed: 28 August 2023
Uyen
VietnamNothing
Amazing crew! Professional and friendly, they took good care for us. The room is spacious clean and comfortable and all the activities were enjoyable. Truly a memorable experience! I would highly recommend it.
Stayed in August 2023
Reviewed: 23 July 2023
Maree
AustraliaTour guide Brain was great,very helpful and accomadating, great hoist and funny.food fantastic and plentiful.
Stayed in July 2023
Reviewed: 23 July 2023
Bronwen
AustraliaWe had a bit of trouble understanding where the boat actually left from and we had to change some plans. We also got a bit of diesel smell at times but not enough to ruin the experience. Overall, and for what we paid, we were extremely happy. (We were also aware of the hidden costs for ANY drinks on board. But they are more than happy for you to take your own and there is a fridge in your room)
We cant fault our experience with Sunlight Cruises. Our tour guide Brian was exceptional. Communication was good. Boat was a little dodgey on the outside but so were many of the more expensive boats. Inside was clean, bed was comfortable and we were lucky to be given rooms with a balcony out back. Food was amazing. Plenty of choice and the planned activities were good fun. We always managed to be one of the first boats at activity places and getting kayaks and bikes was easy. We loved it for the price...❤😊
Stayed in July 2023
Reviewed: 17 July 2023
Radim
AustriaAbsolutely recommend this Cruise!! Everything was amazing - accommodation, food, our guide - Brian (likes to be called handesome :D) !
Stayed in July 2023
Reviewed: 14 June 2023
Jolien
BelgiumAc was acting weird but after we mentionned this to the crew they immediately turned it on again.
Amazing crew, they were very helpful and friendly. Great vibe, fun activities, stunning views. Would definitely recommend.
Stayed in June 2023
Reviewed: 6 May 2023
Amber
New Zealandso much fun! our tour guide Hai was amazing! felt very comfortable and safe and enjoyed our trip!
Stayed in May 2023
Reviewed: 3 May 2023
Sally
AustraliaTour guide Brian was very good
Stayed in May 2023
Reviewed: 8 February 2023
Mitchell
AustraliaThe staff were fantastic, especially the tour guide Brian. The experience was well thought out and was perfect for exploring what ha long bay has to offer.
Stayed in February 2023
Reviewed: 18 May 2024
Martin
United KingdomSo so . Tour cancel my booking with out any reply.
Stayed in May 2024
Reviewed: 8 May 2024
Arnold
NetherlandsIt was noisy and the room was not really clean
Nice people
Stayed in May 2024
Reviewed: 3 April 2024
Alexandra
FranceWe also booked a transfer from Hanoi to the boat and from the boat to Ninh Binh. It started that we were picked up at 7am in Old Quarter and picked up other guest from their hotel for 1 hour. Then our 4 hour hour busride from Old Quarter only started, makes a total of 5 hours. The food on board was not good, even though they serve generous portions. Almost everybody on board complained about the food that was often prepared hours before we ate (we saw the cooked food for lunch already in the morning and thats how it tasted). You have to pay for water on board (25.000) for a small water bottle. For the fact that you stay over night, I don t understand how they do not have a water refiller and just push tourist to use so much plastic… The crew was friendly but our guide almost pushed an other guest from the bike on a bike tour and came a bit to close. He hit me and my partner hard on our shoulders and did nt understand boundaries. For ou way back, we had also let them organize our trip to Ninh Binh …. HUGE MISTAKE. While other guest were in Ninh Binh 3,5 hours later (we met them later and they told us so) it took us 8!!! hours because we waited first, then we had again to pick up other guest for 1 hour etc etc. When we finally arrived in Ninh Binh, we had to change to a car, which then told us to get out again because our Hotel was too far (10 min drive) and they wanna pick up other guest before. We then had to wait 20 minutes ‘til the car got back and brought us to our hotel. Overall the the whole trip was overpriced and just nit an enjoyable experience. + the floors are so slippery that one guest fell and hurt his head (luckily his partner was a nurse)
Halong Bay is amazing.
Stayed in April 2024
Reviewed: 18 March 2024
Giorgos
CyprusWe didn't like the facilities. We booked big room with balcony and window sea view but the boat is not renovated so the facilities are quite old and rusty. It didn't feel clean enough. Even though we enjoyed the activities and the experience we didn't like the boat and the rooms.
It was an amazing experience with a full itinerary. The staff and our tour guide (Hai) were very helpful and ready to help us in any way needed. They were very friendly, nice and we had a lot of fun. We had a full program of activities (kayaking, cycling, cooking class, karaoke night, fishing, exploring Cat island). They are picking you up from the hotel and they dropping you at the hotel, so you don't have to do anything about it. We stayed one night and it was all inclusive (food and activities). So at the arrival day, we had three meals and two meals the departure day. The food was beyond our expectations, it was a lot with plenty variety. It was an amazing experience staying in the Lan Ha bay.
Stayed in March 2024
Reviewed: 3 February 2024
Brian
United KingdomOverall we had an enjoyable experience but were somewhat disappointed that, although we upgraded from 1 to 2 nights, in some ways we were given the 1 night itinerary twice rather than a full 2 night itinerary.
Stayed in February 2024
Reviewed: 29 December 2023
Karim
Italythe second day of cruise was definitely worth
the bay is amazing
Stayed in December 2023
Reviewed: 24 September 2023
Moss
IndonesiaIt was a shame that most of the time they moved the boat was when we were dinning, while there were large windows, we missed photo options and different scenery
The scenery is beautiful, that's what you go for and you get it in bucket loads
Stayed in September 2023
Reviewed: 5 January 2023
Hamza
DenmarkThe plan was the same for two days. So we had to do the same thing two days which was kind of boring. The toilet in our bathroom was leaking and there was a bad smell in the bathroom because of that. They can focus a bit more on the cleanliness and maintenance of the room and bathroom
The cruise was amazing and the location was quite nice in the Ha Long Bay. The staff was super friendly
Stayed in December 2022
Reviewed: 21 May 2024
Niki
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 May 2024
Juha
FinlandThere are no comments available for this review
Stayed in April 2024
Reviewed: 6 May 2024
Marine
FranceThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 May 2024
Tam
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 16 April 2024
Anežka
Czech RepublicThere are no comments available for this review
Stayed in April 2024
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