Ngõ 59 Phố Khúc Thừa Dụ Số 11A, Ngách 1, Cau Giay, Hanoi, Vietnam
#241 of 602 Holiday rentals in Hanoi
Guests' ChoiceBased on 32 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.1
Facilities
7.9
Staff
8.6
Value for money
8.2
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 May 2024
Wai
Myanmarlocation is very good
Stayed in May 2024
Reviewed: 29 April 2024
Deepti
IndiaPets should not be allowed.
Room was neat, clean and the location was very close to the market. The security and the room maintenance staff were very nice, sweet and helpful :)
Stayed in April 2024
Reviewed: 9 April 2024
Lê
VietnamNeed some instruction to find exact location.
The appartment was so clean and comfortable. Good for business or travel.
Stayed in April 2024
Reviewed: 16 November 2023
Nhật
Vietnamno blanket. no toilet paper
the room is quite spacious. lighting, AC is good.
Stayed in November 2023
Reviewed: 22 September 2023
Tom
United KingdomRock hard bed and light from top window comes around blinds
People at reception were super nice and helpful, spacious room and very clean
Stayed in September 2023
Reviewed: 20 September 2023
Courtney
United KingdomBed is very hard, some people like this but I find it very uncomfortable :( there was a kettle in our room but a kettle which is made to go on a hob.. we had no hob so unable to use this.
Very clean, staff are nice and friendly, good location! Bathroom is lovely with a really nice shower. Lots of wardrobe storage space! And good working fridge!
Stayed in September 2023
Reviewed: 1 September 2023
Andreana
ItalyI arrived when they just starting tenting the rooms so it was difficult to find the place on the map. I had to ask help to some locals.
The room is completely new. It was very clean.
Stayed in June 2023
Reviewed: 16 March 2024
Vryy
GermanyThe room is very smelly, probably because the toilet is damaged. Although i booked 3 days, only 2 towels are provided. The location was not easy to find. Will not come there again.
Stayed in March 2024
Reviewed: 5 March 2024
Rogan
SingaporeApartment is clean. Location is good and much liveable compared to staying in a tourist hotspot. Nearby, there are various local food options, at least 2 laundromats, 2 cafés with wifi to work remotely and 3 gyms.
Stayed in February 2024
Reviewed: 28 February 2024
Billie
United KingdomVery difficult to find. When we first arrived, the fridge was full of bugs. The pan was so dirty is was unusable. Dirty sink, ditty bathroom. Mattress is rock solid.
Security guard is lovely and helpful. Location is good, lots of things around- easy to get public transport from.
Stayed in February 2024
Reviewed: 27 February 2024
Ingrid
ChileWhen I arrived, the apartment it wasn't like pictures, the toilet was just used, also the shower. No paper, nothing to even have a tea, no dishes absolutely empty. Toilet was in bad conditions.
I rated with 3 just because security, who does everything, was very kind, even without to speak English. If you want to be more in contact with local food and people, this is the place.
Stayed in February 2024
Reviewed: 5 November 2023
Junyi
MalaysiaTheir chairs breaks upon sitting . I was lucky I am not injured . Well I decided to check other chairs . I found some chairs is also faulty , they will break anytime when you sit on it . I inform the management about the broken chair and other faulty chairs . Instead of checking if I am ok and apologize , the first thing they do ask me to pay up for the damage, which I did . They somewhat repair the other faulty chair and place it in other rooms . This practice is very unethical and it is a danger hazard other guest while making guest to pay for their faulty furniture . Avoid this property at all cost .
It is clean and comfortable
Stayed in November 2023
Reviewed: 6 August 2023
Linh
VietnamNice
Stayed in August 2023
Reviewed: 3 April 2024
Mehrdad
TurkeyThere are no comments available for this review
Stayed in April 2024
Reviewed: 2 March 2024
Cross
VietnamThere are no comments available for this review
Stayed in March 2024
Reviewed: 1 March 2024
Ha
VietnamThere are no comments available for this review
Stayed in February 2024
Reviewed: 15 February 2024
Nguyễn
VietnamThere are no comments available for this review
Stayed in February 2024
Reviewed: 24 December 2023
Simon
GermanyThere are no comments available for this review
Stayed in December 2023
Reviewed: 22 November 2023
T
ChinaThere are no comments available for this review
Stayed in November 2023
Reviewed: 21 November 2023
Ngoc
Hong KongThere are no comments available for this review
Stayed in October 2023
Reviewed: 16 October 2023
Hanh
VietnamThere are no comments available for this review
Stayed in October 2023
Reviewed: 20 August 2023
Le
VietnamThere are no comments available for this review
Stayed in August 2023
Reviewed: 13 August 2023
Artemii
VietnamThere are no comments available for this review
Stayed in August 2023
Reviewed: 6 March 2024
Deepti
VietnamThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content