42 Ngõ 41 Phố Đông Tác, Dong Da, Hanoi, Vietnam
#187 of 600 Holiday rentals in Hanoi
Guests' ChoiceBased on 14 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
8.3
Facilities
8.5
Staff
8.5
Value for money
8.5
Free WiFi
8.8
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Showing 1 – 14
Reviewed: 7 March 2024
Julia
IrelandDo not stay here. We arrived at 21:30 to the property like we stated in our booking an incredibly rude man struggled to check us in for about 30 mins making loads of phone calls and shouting. He then gave us the key eventually and shooed us upstairs. The apartment seemed ok at first until we went up to the bed. It was covered with human hair and there was snot on the floor and walls right next to the bed. The duvet cover had brown smears on it. The place was not cleaned at all. We came down stairs and offered to change the sheets ourselves and he was very inconvenienced by us disturbing him again. Despite us being nice and not throwing up a fuss about the filthy bed. He threw a sheet at us and didn’t give us any pillow cases or duvet cover and just pointed at the lift. We slept under our towels that we brought with us as we were also only given one towel at the apartment. It was a complete disaster. At 12:12 on our check our day he banged on our door twice even though he saw the first time we we’re zipping up our bags. If I could give this place zero stars I would. Don’t bother guys. He also refused to let us store our large luggage there while we waited for our bus. The worst experience we have had in Vietnam. Oh and the apartment is located right next to a sewage river so we couldn’t even open windows cause of the smell. The area itself is super run down and dodgy. Avoid this place at all costs.
Nothing
Stayed in March 2024
Reviewed: 2 June 2023
Trang
VietnamThe apartment could get quite hot during May when we stayed here.
Easy check-in and check out process
Stayed in June 2023
Reviewed: 13 March 2023
Elena_chaba
RussiaThere was no soap in the apartment, only shower gel. There was only 1 set of towels. On the shelf in the shower lay a comb with someone else's black hair, the same hair was often found on the floor. The hotel is located next to the river, but the sewage system merges into it, so it smells terrible in the evenings - you can’t open the balcony doors. Very strong audibility - very noisy guests settled in the next room 301, they opened their door and yelled very loudly during breakfast and telephone conversations.
Quick response to booking. The apartment corresponds to the photos, interesting layout, there is a washing machine, a kitchen, a stove, a saucepan, a kettle, a refrigerator, a hair dryer. There is a shopping center nearby.
Stayed in March 2023
Reviewed: 8 January 2023
Viktor
Abkhazia, GeorgiaNice, clean place with everything you need for a short term visit.
Stayed in January 2023
Reviewed: 22 December 2022
Alexandra
ItalyFirstly: when I arrived, no one opened the gate for me and, in principle, the staff was not there, I had to ask passers-by for a phone and contact the landlord, after which a man came and let me in. Secondly: the man who settled me spoke very rudely and aggressively, although he initially had to apologize for the fact that I had to stand at the closed door for 20 minutes. He took my passport and did not want to return it, he also did not want to return my change and I was not issued a receipt for payment. That is, he took my passport with the money, closed it in some closet and said that this would be a guarantee that I would not leave, which I consider to be fundamentally unacceptable! Probably, this man should not meet and settle guests, since he is absolutely far from this in his convictions. Thirdly, no one speaks English. If you settle guests from different countries of the world, at least minimal English should be, I think. Fourthly, despite the fresh renovation and new furniture, the apartments are absolutely unsuitable for daily rent. They are completely empty. There should be basic essentials such as at least a bottle of drinking water, soap, shampoo, shower gel, a kettle and maybe a tea bag. It is not clear why they have a stove in the kitchen if there is no pot or pan. Probably the landlords assume that everyone travels with a kettle, pot, frying pan and other items. Fifthly, the air conditioner and washing machine indicated in the description turned out to be non-working, although I chose this type of housing on the basis that I would be able to wash things. The apartments are very cold and the air conditioner does not work for heating, as well as the absence of any other heating device was very uncomfortable. And to top it all off, there was no hot water in the morning, which made it impossible to take a shower. This experience was extremely unpleasant for me.
The only thing I like is fresh renovated.
Stayed in December 2022
Reviewed: 9 November 2022
Robert
United States Minor Outlying Islands1. No privacy curtain between the large kitchen glass divider/door and the outside balcony. Many close neighbors and the bathroom door is next to the exposed view 2. High-tech fingerprint and facial security technology used to lock me INSIDE BEFORE check-out time 3. Owner played games with the pricing 4. Outside river smells like a sewer 5. No outlets close to the headboard 6. Very low ceiling in the bedroom with no soft lighting
1. Sparkling new and super clean room 2. All brand new equipment 3. Comfortable soft mattress 4. Soft new towels 5. Comfortable bedding 6. Washing machine
Stayed in November 2022
Reviewed: 2 October 2023
Magdy
UkraineThere are no comments available for this review
Stayed in September 2023
Reviewed: 31 May 2023
Bertelli
FranceThere are no comments available for this review
Stayed in May 2023
Reviewed: 28 April 2023
Mr
VietnamThere are no comments available for this review
Stayed in April 2023
Reviewed: 8 June 2023
Hiếu
VietnamThere are no comments available for this review
Stayed in June 2023
Reviewed: 18 May 2023
Anh
VietnamThere are no comments available for this review
Stayed in May 2023
Reviewed: 18 February 2023
Cam
JapanThere are no comments available for this review
Stayed in February 2023
Reviewed: 23 January 2023
Trang
VietnamThere are no comments available for this review
Stayed in January 2023
Showing 1 – 14
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