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Reviews of Especen Hotel 2 stars

28 Tho Xuong Street, Hoan Kiem, Hanoi, Vietnam

#521 of 879 hotels in Hanoi

Guests' Choice

Review score

Based on 53 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    8.5

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    It was good for me and my son.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    There's no lift but the place is okay. My bad I didn't requested ahead of time that I don't like to be on the top floor.

    I like the location and the owner is just a one call away. It was good but maybe next time I will request ahead or inform them that if possible I will stay on the 2nd floor or third floor because there's no lift and it's so tiring to go up and down...

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Not bad.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice location and cost effective.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night

    A far bit of noise in the street but it was the megaphone speaker attatched to the hotel on our balcony that would go for more that 15 mins at 7am. Shower/toilet area tiny.

    Very central, walking distance to lots of near by cafe's, resturants ect. Comfy beds and good aircon.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I was on the 5th floor, had to climb up every time. Bathrooms are very small.

    Location is very convenient. Room was spacious and clean.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely good location. Best part of Hanoi Great value for money and a good size room

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Quiet
    • Leisure trip
    • Couple
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    A quieter location than most in Hanoi! It's a residential area so the bars around there close around 11 -12 which isn't a bad thing in Hanoi.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    So worth it
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    My room had a geyser that stopped working, but the hotel was quick to offer me a room that had one working while mine was being fixed

    The staff were great, very helpful when I needed assistance. Location was so close to the cathedral and so quiet. Balcony in the room was great

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Good value for money in the best neighbor in old town.
    • Leisure trip
    • Couple
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    They don’t have an elevator, but if you don’t mind the exercise it’s not a problem.

    It’s in a great location. I’ve been to Hanoi 5 times and always stay around the church since is calmer than main old town but still close to everything. Hotel has good rooms and we stayed on top floor with a nice balcony.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old properties

    Good location , room is quite big

    Stayed in February 2024

  • Reviewed: 7 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is not 24 hrs receptionist , u have to schedule checkin if u check in after 12.00 am.

    Good location , room size is quite big

    Stayed in January 2024

  • Reviewed: 6 December 2023

    8.0
    Fantastic location and friendly owners.
    • Leisure trip
    • Couple
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The hotel is perfectly located just behind the cathedral in the old quarter of Hanoi- there are plenty of local vendors for food and it’s an easy walk to the night markets and other local stores. You will love the busy activity around the hotel. There is no lift and you may have to walk up the spiral staircase to get to your room in higher floors- it’s not that bad but just request a room on a lower floor if you don’t want to or can’t do the stairs. The owner is friendly and helpful. Their son helps in the reception and we found using Google translate when talking to him easier as he has very little English.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    8.0
    A perfectly located hotel in the heart of the old quarter.
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is very small- make sure to put your toilet paper in the main room while showering so it doesn’t get wet. Water pressure isn’t great, but the water is hot.

    This hotel is perfectly located in the old quater, a block behind the cathedral and has plenty of local street vendors for food, convenience store just around the corner and just a short walk to the street markets. The hosts have basic English, Google translate helps if needed, they quickly attend to any needs and were friendly. The rooms are very generous in size, we upgraded to a balcony room which was lovely- we were able to sit on the balcony and watch the local people going about their daily activities and listening to the church bells chime throughout the day.

    Stayed in December 2023

  • Reviewed: 23 May 2023

    9.0
    Great location and value.
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    It can be a little noisy in the morning when the roosters and the church bells harmonize but nothing too bad.

    The location is amazing, this hotel is a great value for the price. The air conditioning is very good. We enjoyed our stay here.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    7.0
    we enjoyed our stay and will definitely come back
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 6 nights

    great location

    Stayed in May 2023

  • Reviewed: 4 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    4th floor with no lift...

    Situatio, room size, staff

    Stayed in April 2023

  • Reviewed: 3 May 2023

    9.0
    great stay in good location!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    no lift

    location was great! room was very spacious.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    8.0
    Good place to stay
    • Leisure trip
    • Couple
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Host is always dissapeared No free parking 20,000vnd per night at nearby hospital

    Location, Cleaning

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The stairs are very uncomfortable to climb and railings are really old.

    Staff are excellent and friendly

    Stayed in February 2023

  • Reviewed: 21 February 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    small ants everywhere

    Stayed in February 2023

  • Reviewed: 8 May 2024

    10
    A great stay and very helpful reception
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Just a thin comforter..but it's ok ..Hanoi is hot

    It's soooo smooth check in.Before we check in, the receptionist whatsup us for conformation..The day we have arrived,the receptionist very helpful. He advised us a great location,help us for taxi go, help us to get grab car to Noi Bai International Airport...we glad to thanks to u.thanks a lot

    Stayed in May 2024

  • Reviewed: 28 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    Stayed in April 2024

  • Reviewed: 2 April 2024

    2.0
    I never ever write bad reviews about a place because I don’t want to ruin a local family business, but this time was dif
    • Solo traveller
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Safe we’re not accommodating. It was not clean (hair on the pillows and sheets, as well as stains, infested with ants, wallpaper peeling off of the walls) Could feel the bed springs poking into You, made it very hard to sleep.

    Only positive was the location

    Stayed in April 2024

  • Reviewed: 3 February 2024

    10
    We were given fresh batch of bath towels and supplies everyday. They can communicate well with our requests. Would defin
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    NA

    Very near the food and shopping area.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    The hotel is beautiful. Very near cafes, restaurants, and other landmarks in the Old Quarter area. Definitely a good pla
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    nothing really, it was just right!

    The place is neat and its just enough for a trip in Hanoi where you don’t really have to stay much at the hotel room. it provided comfort and security

    Stayed in January 2024

Showing 1 – 25

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