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Reviews of Familia Hotel 1 stars

5B/28 Võ Thị Sáu, Hue, Vietnam

#95 of 173 hotels in Hue

Guests' Choice

Review score

Based on 33 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.7

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Showing 1 – 25

  • Reviewed: 3 May 2024

    9.0
    Nice stay in the city center
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of mosquitos inside the room

    Nice Homestay close to the main street, the staff is so nice and helpful. The breakfast is quite nice :)

    Stayed in May 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The air in rooms felt quite damp, but we're unsure if it was due to the hotel or the weather outside. Aircon helped to dry it up.

    Really good location, about a minute walk to the busy area but because it's down an alleyway, it was really quiet which was lovely. Breakfast choice was also really good. The staff were amazing and willing to help with anything we needed.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    :)
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The guy at the reception was very helpful and kind. We wanted to change our booking and he helped us change it without paying extra.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in March 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is okay but could be improved

    The bed was very comfortable and the room clean!

    Stayed in January 2024

  • Reviewed: 15 August 2023

    7.0
    Great location, could find bigger more comfortable rooms for the same price.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable bed, small room

    Great location

    Stayed in August 2023

  • Reviewed: 26 June 2023

    7.0
    Great value for money.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms . Little bit of sewage smell in room

    Central and nice rooms

    Stayed in June 2023

  • Reviewed: 4 March 2023

    8.0
    Very good value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cocroach in the room

    Lizard in the room

    Stayed in March 2023

  • Reviewed: 13 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    No hair dryer

    Low price and good location

    Stayed in December 2022

  • Reviewed: 12 December 2022

    7.0
    Nice stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom had an awful smell. Really strong and persistent it didn’t leave for all of our stay. No ventilation possible in the bathroom as for the room (it only had AC). My wet shoes and socks stayed completely wet for 2 days.

    Clean and comfy room. Nice location right next to the walking street.

    Stayed in December 2022

  • Reviewed: 29 November 2022

    7.0
    good value for money, nothing to spectacular
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    room was a little shabby with dirty walls. the main concern was on the 2nd night there was a group next door to us partying all night. we complained 3 times but they seemed to get louder each time. to make matters worse the staff knew the group and one of the staff members was actually with the group. he did apologise the next morning which we appreciated but it’s still not very professional.

    good budget friendly hotel and very good location, it’s right by the walking street with loads of restaurants and bars but can’t hear noise from the streets. roughly 20-30 min walk to the citadel. Just bare in mind the room was quite small, especially if there is 2 of you but not a complaint.

    Stayed in November 2022

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location but what really stood out was the young lad working on reception, he made a lovely breakfast every morning and couldn’t do more to help us out, particularly when we had a flat tyre on our bike! We had a wonderful stay here

    Stayed in April 2024

  • Reviewed: 22 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were nice. They let us leave our bags when we arrived early. The breakfast was cooked fresh in the mornings, which was nice. The room was spacious and comfortable. The location was perfect. Right next to the walking street but in a quiet alley.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    6.0
    The staff are great but facilities are a let down
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    SO LOUD! it was so so loud everywhere inside, outside. The rooms are not sound proof at all, you can hear everything that is going on. People shouting in the lobby at night and breakfast from 7:30am creates so much noise. We barely got any sleep. Rooms are very dark and humid, as there is no electricity once you leave the room, it becomes unbearable when you leave it unattended. Nothing ever dries, the humidity from taking a single shower is still felt in the evening.

    The staff!!! The guy at the reception - Tyler (Pho?) - was the highlight of our stay in the whole of Vietnam. So helpful, perfect English and will go above and beyond to help. He offered to take some calls for us if we have trouble with locals going to some places just so we don’t get scammed. He prepared us breakfast before actual time as we had to leave very early in the morning. He gave us the best recommendations on where to eat and have coffee with the locals. Just brilliant! The guy deserves a raise!

    Stayed in March 2024

  • Reviewed: 29 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This is a cheap and clean place, with great comfort and right next to everything. I came here straight from The hospital with a broken knee, and The staff here took better care of me, than at The hospital. Friendliest people i have met.

    Stayed in February 2024

  • Reviewed: 20 January 2024

    10
    nice place to stay in Hue city
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    friendly staffs

    location

    Stayed in January 2024

  • Reviewed: 21 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Triple Room
    • Stayed 1 night

    Nice room with good view. It’s just 10 mins to the beach. Room is clean and full facilities. I had a relaxing time staying in this hotel. Nice pool with beautiful trees around.

    Stayed in July 2023

  • Reviewed: 10 March 2023

    1.0
    soulless
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    no real window

    avoid this hotel

    Stayed in March 2023

  • Reviewed: 27 February 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The one big reason why we have given this accomodation a lower score is that our room was full of mold. It was a damp room where nothing dried. We visited Hue when it was raining, so that was kind of a problem for our clothes. They cleaned our room and changed towels everyday, so that helped.

    The location was very good. Even though the guys at the reception didn't speak English very well, they were friendly.

    Stayed in February 2023

  • Reviewed: 21 February 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a hallway light on the whole night and the blinds didn’t cover it properly so it kept me awake. The bathroom was a wet room and not separated into shower and toilet. No window in the bedroom.

    location was great and decoration in bedroom was good.

    Stayed in February 2023

  • Reviewed: 2 January 2023

    10
    wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 12 nights
    • Submitted via mobile

    no

    very good

    Stayed in December 2022

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 2 July 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 18 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

Showing 1 – 25

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