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Reviews of Family Transit Hotel 2 stars

Dien Xa, Quang Tien, Noi Bai, Thach Loi, Vietnam

#1 of 3 hotels in Thach Loi

Guests' Choice

Review score

Based on 232 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is a budget hotel, you will have a simple room but with all you need, perfect for one night close to the airport. We spent a few hours resting, between two flights. It is very close to the airport, 5 minutes driving. With such a cheap price you have a room to sleep, beds are ok, quite clean, AC. Nothing to complain.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Great location near airport, nice family operated hotel. Basic but clean and good.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    For the price - absolutely nothing to be disappointed about.

    A very reasonably priced hotel, great location in proximity to airport - lovely family operated business. Enjoyed breakfast and dinner at the hotel! Perfect for an early flight.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Nice people, comfortable bed
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Nice people, comfortable bed. Some nice restaurants within walking distance. Close to the airport

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wish there was a lift Had to use stairs

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Close to Airport. Clean rooms. Friendly host

    Stayed in January 2024

  • Reviewed: 12 April 2024

    9.0
    Clean room next to the airport
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    It is so close to the airport, that it is hard to get a Grab to the Terminal - it is not worth for the drivers. At night no Grab around at all. Ask the owner who offers transport.

    Cheap and clean room super close to the airport. Helpful staff, hassle free airport transport. I would book it again.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing - all great

    Perfect location for the airport. I had a delicious chilli chicken & rice meal cooked for me and a taxi from them to the airport. Perfect for the night before a flight 😊

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cheap, not far away from the airport. Taxi from hotel 100 000

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the communication is difficult. It took one month to get any response to an email. I had also requested collection from an international flight but got an ambiguous reply so wasn't surprised when there was nobody to collect me. After waiting a while I went back to buy a SIM card so I could get a Grab then discovered whats app messages requesting me to call the driver on arrival. Not sure how he expected someone arriving from abroad to see the messages as there didn't seem to be any WiFi at the airport.I had asked one month previously about an early check in but got no response. I was six hours early so expected to pay around 25 - 30 % of the nightly rate. Instead , using Google translate, I was told I would have to pay the full rate or cancel my booking and find somewhere else as he didn't want a bad review. It was raining, I didn't want to schlepp my bag around looking for another hotel so I had to agree to a £2 discount on the night rate for an early check in and I didn't appreciate the tone that Google translate was using. I have been traveling around Asia full time for two years now and this was the least pleasant check in experience so far. The couple seemed nice afterwards so I assume that Google translate makes Vietnamese sound more aggressive and patronising than necessary

    Great location, clean and spacious room with good WiFi and sufficient hot water. There's also a smart TV to wait out your transit time. Nearby are plenty of cafes and restaurants. I would definitely recommend using this transit hotel before an early flight.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Nice stay
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly stuff, comfortable beds, late check in, taxi service For breakfast you can choose between two meals

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    We booked this very spontaneously because our flight got cancelled, but everyone was very nice and even offered to drive us from and to the airport for pretty cheap. They had a small a variety of food avaliable for dinner, so we didn't have to look for a restaurant.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing

    The hotel is very near to the airport so it is a super spot for a very early flight. Moreover, the owner are very kind and helpful if you have an early flight or a very late one.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Pleasant
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was good, beds were comfortable, staff were helpful. Room was clean, smart tv in the room.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Clean basic Hotel, 20 minutes walk to airport
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Airport is 20 minutes walk, but since it was raining, they offer you their own taxi service, which I think is really overpriced.

    For budget accommodation next to the airport, this is perfectly fine. Basic clean, friendly, helpful staff.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    You can hear the airplanes taking off during the night because the sound isolation isn't too good

    Good location, comfortable beds

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    A friendly gateway to Hanoi that's really reasonable!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The way the water was drained from the sink seemed so slow but we figured out later that when the angle of the plug of the sink is a bit tilted, it doesn't drain smoothly. And the way we are supposed to use the toilet was something different from the style in most other countries; we are NOT supposed to throw the toilet paper in the toilet and flush because it stops the water flow.

    The staff were very kind, cheerful and helpful. The building and the lobby was nice and the room was simple but much more than what I paid for that. So, thinking of the price, it's a really nice gateway to Hanoi for me because the flight from Japan gets there past midnight and it's really close to the airport!

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Basic and convenient
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No ventilation in the bathroom Bad lighting

    Just a 15-minute walk to the airport Since our flight was super early in the morning, instead of breakfast we were offered bananas and cookies Spacious room

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Helpful owner, very close to the airport, good value for money
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Owner was very helpful, location is 7min from the airport, very cheap by Grab

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hosts are kind, the rooms are the same as in the pictures. Very clean room, good wifi.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Family run business, we checked In late, but they still cooked us a meal. It was convenient for the airport.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to the airport so it's perfect if you arrive late night or depart early morning. Clean and comfortable room. They also.offer taxi service, just need to contact them prior arrival.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Airport pick-up and drop-off are a bit expensive, but you don't want to miss your flight. Breakfast is served at 7:00 AM. If your flight is earlier than this time, you'll miss it without any compensation.

    Everything is just for the flight, very close to the airport.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Big and clean rooms, close to the airport but in front of a big field, nice view for breakfast. Very cold when we were there, and we had thin blankets, the heater was not enough. People helpful.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Close to the airport, clean and good value. Nice people
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Airport pick up for reasonable fee. Room was spotless and in good condition. Breakfast was delicious

    Stayed in January 2024

Showing 1 – 25

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